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Massanutten Resort

2.5 star property
Family ski hotel with 2 indoor pools

Photo gallery for Massanutten Resort

2 indoor pools, seasonal outdoor pool, pool loungers, lifeguards on site
Eagle Trace 1 Bedroom Condo with Full Kitchen | Private kitchen
Woodstone One Bedroom Condo with Partial Kitchen | Terrace/patio
Regal Vistas 2 Bedroom Presidential Condo with Spa Tub/Full Kitchen | Living area
Snow and ski sports

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Gym
  • Laundry
The current price is NZ$198
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1822 Resort Dr, McGaheysville, VA, 22840
  • Massanutten Water Park
    ‪4 min drive‬
  • Masanutten Ski Resort
    ‪5 min drive‬
  • Shenandoah National Park
    ‪18 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪36 min drive‬

Room options

View all photos for Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

37-inch flat-screen TV with cable channels, TV, ping pong

Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Queen Room

1 bedroom, soundproofing, iron/ironing board, free WiFi

Queen Room

7.4 out of 10
Good
(43 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(22 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Woodstone Deluxe 2 Bedroom Condo with Spa Tub/Partial Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Woodstone Deluxe 2 Bedroom Condo with Spa Tub/Partial Kitchen

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Woodstone Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Woodstone Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Summit Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Summit Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Summit Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Summit Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Summit Premium 2 Bedroom View Condo with Spa Tub/Full Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Summit Premium 2 Bedroom View Condo with Spa Tub/Full Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen

Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen

Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Woodstone One Bedroom Condo with Partial Kitchen

Woodstone One Bedroom Condo with Partial Kitchen

Woodstone One Bedroom Condo with Partial Kitchen

8.2 out of 10
Very good
(27 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Room, Pets Allowed

Queen Room, Pets Allowed

Queen Room, Pets Allowed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pets allowed

Room, 1 King Bed with Sofa bed, Pets allowed

Room, 1 King Bed with Sofa bed, Pets allowed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Woodstone Deluxe 2 Bedroom Condo with Spa Tub/Partial Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Woodstone Deluxe 2 Bedroom Condo with Spa Tub/Partial Kitchen

8.8 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Woodstone One Bedroom Deluxe Condo with Spa Tub/Full Kitchen

Woodstone One Bedroom Deluxe Condo with Spa Tub/Full Kitchen

Woodstone One Bedroom Deluxe Condo with Spa Tub/Full Kitchen

7.8 out of 10
Good
(19 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Woodstone Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

1 bedroom, soundproofing, iron/ironing board, free WiFi

Woodstone Premium 2 Bedroom Condo with Spa Tub/Full Kitchen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Woodstone Meadows Premium 2 Bedroom Condo with Spa Tub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Eagle Trace 1 Bedroom Condo with Full Kitchen

Eagle Trace 1 Bedroom Condo with Full Kitchen

Eagle Trace 1 Bedroom Condo with Full Kitchen

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Sofa Beds

View all photos for Regal Vistas 2 Bedroom Presidential Condo with Spa Tub/Full Kitchen

Regal Vistas 2 Bedroom Presidential Condo with Spa Tub/Full Kitchen

Regal Vistas 2 Bedroom Presidential Condo with Spa Tub/Full Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

About the area

McGaheysville

A family-friendly stay in McGaheysville awaits you at Massanutten Resort. You'll be 2.2 km (1.4 mi) from Massanutten Water Park and 3.9 km (2.4 mi) from Masanutten Ski Resort. Highlights at this ski hotel include 4 restaurants, 2 indoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy access to 2 hot tubs and 4 outdoor tennis courts along with a golf course and a water park. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this McGaheysville hotel include Shenandoah National Park and James Madison University.

What's nearby

  • Massanutten Water Park - 4 min drive - 2.1 km
  • Masanutten Ski Resort - 5 min drive - 4.5 km
  • Shenandoah National Park - 18 min drive - 19.3 km
  • James Madison University - 20 min drive - 22.0 km
  • Harrisonburg Farmers Market - 22 min drive - 24.0 km

Getting around

  • Weyers Cave, VA (SHD-Shenandoah Valley Regional) - 29 min drive

Restaurants

  • ‪Woodstone Meadows - ‬18 min walk
  • ‪Elkton Brewing Company - ‬10 min drive
  • ‪Ciro's Italian Eatery - ‬8 min drive
  • Virginia BBQ & Pizza Company
  • ‪Goodfellas - ‬11 min drive

About this property

Massanutten Resort

Family ski hotel with 2 indoor pools
During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and ice skating, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Massanutten Resort helps provide the perfect ski holiday with skiing lessons, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 4 restaurants on site. WiFi is free in public spaces. This ski hotel also offers a children's pool, outdoor tennis courts and a sauna. Self parking is free.

Smoking is allowed in designated areas at this McGaheysville hotel.

  • 2200 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Locker space
Massanutten Resort offers 2200 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • 3 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Mini golf
  • Mountain biking
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Volleyball
  • Water park
  • Ziplining

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 225 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 225 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 27 May and close on 03 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Massanutten Resort Hotel
Massanutten Resort McGaheysville
Massanutten Resort Hotel McGaheysville

Frequently asked questions

What is the cancellation policy at Massanutten Resort?

Massanutten Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Massanutten Resort?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Massanutten Resort on 24 Aug 2025 start from NZ$197.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Massanutten Resort?

Yep, Massanutten Resort has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Massanutten Resort?

Yep, there is an onsite spa at Massanutten Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Massanutten Resort have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May 27 to September 03.

What luxury perks are available at Massanutten Resort?

Massanutten Resort features 2 indoor pools, 2 hot tubs and 4 restaurants.

Is Massanutten Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Massanutten Resort is a hit with families.

Is there a free airport shuttle available at Massanutten Resort?

No, Massanutten Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Massanutten Resort?

Yep, Massanutten Resort has 4 restaurants.

What time are check-in & check-out at Massanutten Resort?

Check-in begins at 5:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Massanutten Resort?

Dogs are welcome at Massanutten Resort, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

Is there a golf course on site at Massanutten Resort?

Yep, Massanutten Resort has an 18-hole golf course. A golf driving range, golf lessons, mini golf and golf clubs are also available.

Massanutten Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 881 reviews
Rating 8 - Good. 234 out of 881 reviews
Rating 6 - Okay. 140 out of 881 reviews
Rating 4 - Poor. 55 out of 881 reviews
Rating 2 - Terrible. 58 out of 881 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Naveed

Travelled with family
Disliked: Amenities, property conditions & facilities
My property is very old
Stayed 1 night in May 2025

6/10 Okay

Peter

Business traveller
This is a stunning place for families and vacations, but would not recommend for business travel.
Stayed 2 nights in May 2025

10/10 Excellent

Kiarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Lacy

Liked: Cleanliness
It was great but housekeeping was terrible though.
Stayed 3 nights in May 2025

10/10 Excellent

chan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious, But, sofa bed blankets were not warm in the cool living room, and patio furniture were not clean so we could not sit on that.
Stayed 2 nights in May 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a car. They should have offered to drive me to the room 2.4 miles away from check in location.
Stayed 1 night in May 2025

10/10 Excellent

Sayeda

Travelled with family
Liked: Amenities
Best experience Ever 100/100
Stayed 2 nights in May 2025

10/10 Excellent

jennifer, bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay so clean and staff is amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downhill southeast

Came for a bike race. Was clean and easy.
Stayed 3 nights in Apr 2025

4/10 Poor

Felicea

Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a shame the pool closes at 7 PM. It does not open till 11 AM. Try to tell that to your children when you're traveling
Stayed 1 night in Apr 2025

4/10 Poor

Seth

Stayed 1 night in Apr 2025

4/10 Poor

Ikuo

Travelled with family and small children
Disliked: Staff & service
When cheking in, a rude front desk lady pushed us (a family with two.small kids) hard to sign up for a two-hour morning "survey" session. When we said no to her offer with respect, she showed no respect to us.
Stayed 1 night in Apr 2025

4/10 Poor

Bella

Stayed 1 night in Apr 2025

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of Amenities but this property is extremely spread out. You definitely need a car to get around. It is in the mountains so very hilly. It is difficult to walk to activities. We went Easter weekend so it was EXTREMELY busy, pool/hot tub were super crowded. Buyer beware: they will try to pitch you for a timeshare. There were several restaurants onsite which was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities
We did like not the late check in. The timeshare like push was not for us. The check in place was 2 miles away from the stay. The room was clean, quiet and had adequate space. No walkable area outside the building. You have to drive a short distance in order to walk for exercise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice
Stayed 3 nights in Apr 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Roy

Stayed 2 nights in Apr 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The one thing that is a big downfall is that all the outdoor activities stopped at 5pm. The waterpark & even the arcade closed at 8pm. So there was absolutely nothing to do once those times hit. If you have older children these times don't work. We were bored!
Stayed 3 nights in Apr 2025

2/10 Terrible

Sharita, Portsmouth

Stayed 3 nights in Apr 2025

2/10 Terrible

kevin

This place is trash

The lobby was total chaos 50 plus people deep! Will never recommend this place to anyone ever! Customers standing in line for hours on their vacation! We had to come back 3 times during the day to check in because we were not ruining our vacation because of their lack of service! Finally at 1130 pm we got our room, So Sad ! Those pics were taken around 830 pm
Stayed 1 night in Apr 2025

10/10 Excellent

Omar, Arlington

Stayed 2 nights in Apr 2025

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025