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Al Kiswah Towers Hotel

3.0 star property
Hotel with a 24-hour fitness centre, near Great Mosque of Makkah

Photo gallery for Al Kiswah Towers Hotel

Land view from property
Double or Twin Room
Self-parking (surcharge) 72 per day
Terrace/patio
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

View map
At Taysir, Al Qashla, Makkah, Makkah, 2077
  • Place, Great Mosque of Makkah
    ‪16 min walk‬
  • Place, The Clock Towers
    ‪1 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • 25 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Free bottled water
Coffee/tea maker
Cable channels
Living room
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Makkah

Al Kiswah Towers Hotel puts you in the centre of Makkah, 1.4 km (0.9 mi) from Great Mosque of Makkah and 1.9 km (1.2 mi) from Kaaba. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find laundry facilities, a porter/bellboy and a front desk safe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Near this 3-property class Makkah City Center hotel, you'll find The Clock Towers.

What's nearby

  • Great Mosque of Makkah - 16 min walk - 1.4 km
  • King Fahad Gate - 19 min walk - 1.7 km
  • The Clock Towers - 1 min drive - 1.8 km
  • Kaaba - 2 min drive - 2.2 km
  • Well of Zamzam - 2 min drive - 2.2 km

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive

Restaurants

  • ‪القرموشي - ‬12 min walk
  • ‪مطبق بن شرف - ‬14 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪Joha Shawerma | شاورما جحا - ‬13 min walk
  • ‪طعمية زراع - ‬12 min walk

About this property

Al Kiswah Towers Hotel

Hotel with a 24-hour fitness centre, near Great Mosque of Makkah
As a guest of Al Kiswah Towers Hotel, you'll find a 24-hour fitness centre, laundry facilities, and a front desk safe. WiFi is free in public spaces. Al Kiswah Towers Hotel also features a porter and a lift. For a fee, parking is available.

This 3-star Makkah hotel is smoke free.

  • 5578 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 72 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 35 per person
  • Covered self-parking fee: SAR 72 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 10007548

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah

Frequently asked questions

Is parking available at Al Kiswah Towers Hotel?

Yep, Al Kiswah Towers Hotel has a covered self car park with in/out privileges for SAR 72 per day.

Does Al Kiswah Towers Hotel serve breakfast?

You bet, buffet brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Al Kiswah Towers Hotel?

No, Al Kiswah Towers Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Al Kiswah Towers Hotel?

Check-in begins at 4:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Al Kiswah Towers Hotel?

No, pets are not allowed.

Al Kiswah Towers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 817 reviews
Rating 8 - Good. 199 out of 817 reviews
Rating 6 - Okay. 111 out of 817 reviews
Rating 4 - Poor. 54 out of 817 reviews
Rating 2 - Terrible. 89 out of 817 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tahya

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

SARAH

Stayed 2 nights in Mar 2025

10/10 Excellent

Umar

Stayed 1 night in Apr 2025

2/10 Terrible

tasnim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed

Stayed 1 night in Apr 2025

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 14 nights in Mar 2025

6/10 Okay

Anwar

Travelled with family and small children
Disliked: Amenities
Room shell bad! Bathroom sink was clogged!
Stayed 3 nights in Apr 2025

6/10 Okay

Deko

It was okay hotel
Stayed 10 nights in Apr 2025

8/10 Good

MAHDI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Apr 2025

6/10 Okay

Mudhhir

Travelled with family
Disliked: Cleanliness, property conditions & facilities

No value for money!

The room is a good size but the furniture is dated. The headboard was broken. The bathroom was had mould and it flooded everytime you showered.
Stayed 5 nights in Apr 2025

2/10 Terrible

Adeel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 days while on Umrah trip with family We are a young, active, and healthy family, and even for us, this location was the worst possible choice for everyone. I made the mistake of giving this hotel a chance, even after being warned by friends and relatives—a lesson learned for the future. There is absolutely nothing good about this hotel. The location is terrible, requiring a half-hour uphill walk to and from the Haram. The shuttle service is a joke—it barely saves 3–4 minutes of walking. Forget about taking a proper shower in the room; the entire bathroom floods. I highly recommend choosing hotels on Hijra Road or Ibrahim Khalil Road. Some of them are actually cheaper than this hotel, offer better quality, and don’t require any shuttle. You can easily walk to the Haram from those areas.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shohid

Stayed 2 nights in Apr 2025

10/10 Excellent

asma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services are excellent, there is a big laundry area as well, nice mosque inside the tower, shuttle service also good, Nothing is really bad in this hotel. I'll stay again inshallah just only lill walk where the shuttle drop of point its hard for elderly or people's who have kids.
Stayed 9 nights in Apr 2025

8/10 Good

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My visit to Alkiswah was amazing and i liked it and maybe i will be there next year?
Stayed 3 nights in Apr 2025

6/10 Okay

Usman

Travelled with family
Disliked: Cleanliness, room comfort

It was ok

Reception staff was helpful. Bus service was available to go to the Holly Mosque after the busses drop of still a lot to walk. Was a little far from the desired location. Kids play area was closed during the whole stay. Toiletries was limited and poor quality. Room were small but price was OK compare to the others. Washing machine were available to wash your own cloths. A lot of food places and shopping places were on the walking distance.
Stayed 3 nights in Apr 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jama

This is hotel is mainly focusing to make money from the customers. When you order something you will get responses within 1 hr. It’s not the best experience for me and my family.
Stayed 2 nights in Apr 2025

8/10 Good

Adhnan, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from the Kaabah, there are some shops around for snacks.
Stayed 1 night in Apr 2025

10/10 Excellent

Yahia

Stayed 1 night in Apr 2025

2/10 Terrible

Haseeb

Stayed 1 night in Apr 2025

10/10 Excellent

Youssef

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at Al Kiswah Towers, good cleanliness, excellent reception, very good room service, 24/7 shuttle bus service to Haram, bag storage service when visiting Madinah, it deserves a better rating. I highly recommend it except for those with limited mobility.
Stayed 5 nights in Apr 2025

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth and housing keeping was great. Affordable parking option for the guest. Overall good and comfortable experience
Stayed 5 nights in Mar 2025