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Al Kiswah Towers Hotel

3.0 star property
Hotel with a 24-hour fitness centre, near Great Mosque of Makkah

Photo gallery for Al Kiswah Towers Hotel

Front of property
Double or Twin Room
Land view from property
Lobby sitting area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
At Taysir, Al Qashla, Makkah, Makkah, 2077
  • Great Mosque of Makkah
    ‪17 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min drive‬
  • Kaaba
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 5 Single Beds

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About the area

Makkah

Al Kiswah Towers Hotel puts you in the centre of Makkah, 1.4 km (0.9 mi) from Great Mosque of Makkah and 1.9 km (1.2 mi) from Kaaba. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find laundry facilities, a porter/bellboy and a front desk safe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3-property class At Taysir hotel include Well of Zamzam and Abraj Al-Bait Towers.

What's nearby

  • Great Mosque of Makkah - 17 min walk - 1.5 km
  • King Fahad Gate - 2 min drive - 2.0 km
  • Abraj Al-Bait Towers - 3 min drive - 1.9 km
  • Kaaba - 9 min drive - 8.1 km
  • Well of Zamzam - 9 min drive - 8.1 km

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive

Restaurants

  • ‪القرموشي - ‬12 min walk
  • ‪حلقة خضار جرول - ‬14 min walk
  • ‪مطبق ابو شرف - ‬14 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪الشبيكة كوفي - ‬16 min walk

About this property

Al Kiswah Towers Hotel

Hotel with a 24-hour fitness centre, near Great Mosque of Makkah
As a guest of Al Kiswah Towers Hotel, you'll find a 24-hour fitness centre, laundry facilities, and a front desk safe. WiFi is free in public spaces. Al Kiswah Towers Hotel also features a porter and a lift. For a fee, parking is available.

This 3-star Makkah hotel is smoke free.

  • 5578 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
Al Kiswah Towers Hotel offers 5578 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Arabic, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 72 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 35 per person

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 35 per person
  • Covered self-parking fee: SAR 72 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 10007548

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Towers Hotel Mecca
Al Kiswah Towers Mecca
Al Kiswah Towers
Al Kiswah Towers Hotel Hotel
Al Kiswah Towers Hotel Makkah
Al Kiswah Towers Hotel Hotel Makkah

Frequently asked questions

Is parking available at Al Kiswah Towers Hotel?

Yep, Al Kiswah Towers Hotel has a covered self car park with in/out privileges for SAR 72 per day.

Does Al Kiswah Towers Hotel serve breakfast?

You bet, buffet brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Al Kiswah Towers Hotel?

No, Al Kiswah Towers Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Al Kiswah Towers Hotel?

Check-in begins at 4:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Al Kiswah Towers Hotel?

No, pets are not allowed.

Al Kiswah Towers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 800 reviews
Rating 8 - Good. 196 out of 800 reviews
Rating 6 - Okay. 106 out of 800 reviews
Rating 4 - Poor. 53 out of 800 reviews
Rating 2 - Terrible. 88 out of 800 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay at this hotel.
Stayed 7 nights in Apr 2025

6/10 Okay

zamir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay and very affordable
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cost effective and worth the price.
Stayed 7 nights in Jan 2025

10/10 Excellent

Monira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Friendly environment. Like to stay again
Stayed 3 nights in Feb 2025

10/10 Excellent

Badreddine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 6 nights in Jan 2025

10/10 Excellent

Jamshed

Stayed 4 nights in Feb 2025

10/10 Excellent

Amina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Subhan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overall this is average hotel, cheap and affordable. But front desk service is not very professional and very hard to deal with.
Stayed 3 nights in Jan 2025

10/10 Excellent

amin

Travelled with partner
Liked: Amenities
Good
Stayed 8 nights in Jan 2025

10/10 Excellent

Soheyb

Stayed 3 nights in Jan 2025

2/10 Terrible

Ssohibou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t provide good service, no microwave, they did not clean my room, I didn’t have water or paper towels
Stayed 4 nights in Jan 2025

8/10 Good

Farah, Beirut

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff are very kind professional and helpful, which made a huge impact especially Mrs Manar. The shuttle bus service is great made visit to Haram easy and accessible at all times. The internet connection was too slow I really hope they fix it cause I would LOVE to come back to Al Kiswah. Thank you all.
Stayed 3 nights in Jan 2025

6/10 Okay

MOHAMMED

Good customer service but property it's old and close to the Hiram but uncomfortable way to walk construction and hill up and down
Stayed 2 nights in Jan 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Manan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I find nothing like a hotel in this property 👎
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

samer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Burak

Liked: Staff & service
Stayed 8 nights in Jan 2025

2/10 Terrible

Saeed Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Staff was rude and not helpful My booking was for tower one but they gave me the room in tower 5 and that room was very dirty and uncomfortable. First time in my life I had such a bad experience.
Stayed 5 nights in Jan 2025

4/10 Poor

Bibi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bedroom window not soundproof enough. Reception staff on the day was too slow and provided very poor customer care. He was not very welcoming.
Stayed 7 nights in Jan 2025

4/10 Poor

Fraz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Fokorul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

6/10 Okay

Ali

Stayed 5 nights in Jan 2025

2/10 Terrible

Saad, San Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
really disappointing and poor experience staying here for 3 days. no room cleaning for entire stay, had to make multiple requests to get fresh towels everyday, house keeping service non-existent, wifi and internet service is unusable and does not work, bare bones amenities in the room, hot water in shower unusable, rooms and furniture are very dated and uncomfortable
Stayed 3 nights in Jan 2025