Al Marwa Rayhaan by Rotana

5.0 star property
Luxury Makkah hotel connected to a shopping centre, steps from Great Mosque of Makkah

Photo gallery for Al Marwa Rayhaan by Rotana

Exterior
Reception
Interior
Royal Suite (Panoramic Haram View with partial Kaaba view)
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
The current price is NZ$330
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    ‪1 min walk‬
  • Kaaba
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪3 min walk‬

Room options

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds

Royal Suite (Panoramic Haram View with partial Kaaba view)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 126 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Spacious)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Guest)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed (Spacious Room)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Spacious Room)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Bedroom (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (Spacious Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Partial Haram View)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Spacious Partial Kaaba View)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Partial Kaaba View Room – Twin Beds

  • Sleeps 3

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5

Partial Kaaba View Room

  • Sleeps 2

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2

Spacious Room – Twin Bed

  • Sleeps 4

Guest Room – King Bed

  • Sleeps 2

Guest Room

  • Sleeps 2

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4

Spacious One Bedroom Suite

  • Sleeps 6

Partial Haram View Room – Twin Beds

  • Sleeps 3

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6

One-Bedroom Suite

  • Sleeps 2

Deluxe Suite Part Haram View

  • Sleeps 2

Guest Room – Twin Bed

  • Sleeps 4

Royal Suite Panoramic Kaaba View

  • Sleeps 4

Partial Haram View Room – King Bed

  • Sleeps 2

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4

Partial Kaaba View Room – King Bed

  • Sleeps 2

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View Room – King Bed

  • Sleeps 4

Spacious Room – King Bed

  • Sleeps 4

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About the area

Makkah

Al Marwa Rayhaan by Rotana places you in the centre of Makkah, connected to a shopping centre and within a short 5-minute stroll of Great Mosque of Makkah and Abraj Al-Bait Towers. Highlights at this luxury hotel include 2 restaurants and in-room free WiFi. .The diner, Al Bayt, serves international cuisine and is open for breakfast, lunch and dinner. A business centre, limo/town car service and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning English breakfast is served between 6 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Makkah City Center hotel include Well of Zamzam and Kaaba.

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.0 km
  • Kaaba - 3 min walk - 0.3 km
  • Abraj Al-Bait Towers - 3 min walk - 0.3 km
  • Well of Zamzam - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.5 km

Getting around

  • Makkah Station - 15 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪بيتزا بيت (Pizza Baith) - ‬1 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping centre, steps from Great Mosque of Makkah
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include a business centre, coworking spaces, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Al Marwa Rayhaan by Rotana. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2006
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Al Marwa Rayhaan by Rotana offers 550 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (SAR 550 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Marwa Rayhaan by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately SAR 100 for adults and from SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self-parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 10007293

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Marwa Rayhaan by Rotana.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Frequently asked questions

What is the cancellation policy at Al Marwa Rayhaan by Rotana?

Al Marwa Rayhaan by Rotana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Marwa Rayhaan by Rotana?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Al Marwa Rayhaan by Rotana on 18 Aug 2025 start from NZ$330.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Marwa Rayhaan by Rotana?

Yep, Al Marwa Rayhaan by Rotana has a self car park for SAR 550 per day. Onsite parking is limited.

What makes Al Marwa Rayhaan by Rotana a romantic place to stay?

24-hour room service, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Al Marwa Rayhaan by Rotana.

Is Al Marwa Rayhaan by Rotana family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Al Marwa Rayhaan by Rotana is a hit with families.

Does Al Marwa Rayhaan by Rotana serve breakfast?

Yep, English brekkie is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Al Marwa Rayhaan by Rotana?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Al Marwa Rayhaan by Rotana?

Yep, you can grab a meal at Al Marwa Rayhaan by Rotana's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Al Marwa Rayhaan by Rotana?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Al Marwa Rayhaan by Rotana?

No, pets and service animals are not allowed.

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 304 out of 662 reviews
Rating 8 - Good. 187 out of 662 reviews
Rating 6 - Okay. 83 out of 662 reviews
Rating 4 - Poor. 41 out of 662 reviews
Rating 2 - Terrible. 47 out of 662 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, and by the haram

Right by the haram Very clean and quiet room Excellent cleaning/room service The buffet comes with a wide variety of hot and cold items
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to al haram .. Clean, Good customer service , Super friendly customer service Food really good
Stayed 2 nights in Apr 2025

2/10 Terrible

Areeba

Disliked: Cleanliness
There
Stayed 3 nights in Apr 2025

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Haram

Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Stayed 6 nights in Apr 2025

6/10 Okay

Jamil, Dubai

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room cleanliness was an issue. Bathroom not well maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Madina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The only advantage of this property is the closeness to the Haram. Extremely old and moldy bathrooms. I chose this hotel after a very pleasant stay at the Manakha Rotana in Madinah but it was a very disappointing experience.
Stayed 2 nights in Apr 2025

4/10 Poor

Nekhat

Disliked: Cleanliness, property conditions & facilities
The room I had booked wasn’t given after complaining several times the hotel staff weren’t accommodating. The conditions of the room totally different from pictures
Stayed 3 nights in Apr 2025

6/10 Okay

Mehmoodur

Stayed 1 night in Apr 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is my fourth visit here. Distance to Haram is very close. I felt the service was not as usual this time due to the rush of Ramadan. There restaurants were full and seating was sometimes not available, and tables and service not upto standard. I would not hesitate to stay here, but would advice to keep the usual standard even if the hotel is full.
Stayed 3 nights in Mar 2025

8/10 Good

Zahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masjid al haram outside your door! What more do I need to say??
Stayed 3 nights in Apr 2025

8/10 Good

Romesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Aboubakre

Stayed 4 nights in Mar 2025

10/10 Excellent

ruba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Stayed 7 nights in Mar 2025

10/10 Excellent

jahanara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

8/10 Good

SAMAD, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff is great, facility is good. Only areas they can improve on is the adding some noise reduction on the doors. The doors to the rooms has about 1/2" gap on the bottom and 1/8" around the other 3 sides. Which makes the rooms very noisy, as you can hear every time elevator door opens or someone is talking on the hallway, which could be middle of the night. They can put some insulation around the doors to make it more quieter for the guests.
Stayed 5 nights in Feb 2025

10/10 Excellent

Samer Hashim Shukry, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t included
Stayed 3 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Nowsheen

Stayed 3 nights in Feb 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay was good but check-in was really late

We had a pleasant stay at Al Marwa Rayhaan by Rotana. The 2-bedroom suite was spacious and comfortable, offering plenty of room for our group. The breakfast spread was also quite nice, with a variety of options to start the day. However, one downside was the check-in process. We had to wait for about two hours after the check-in time because our room wasn’t ready yet, which was a bit frustrating. Aside from that, everything else was great, and we enjoyed our time at the hotel. Would consider staying here again, but I hope the check-in process is smoother next time.
Stayed 2 nights in Feb 2025

6/10 Okay

Mohammad

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Tammam

Stayed 1 night in Feb 2025