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Al Safwah Orchid

Property class: 3

Photo gallery for Al Safwah Orchid

Two men in traditional attire, one pouring tea into a cup, seated on a sofa with a book and a plate of food in front of them.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.
A restaurant with tables set for dining, large windows offering a view of the cityscape, and a modern interior design.
A spacious room with patterned carpet, large windows, and a decorative ceiling.
A man in traditional attire handing over a card to another man at a reception desk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Side Haram View

A hotel room with three beds, a small table, and a large window.

Standard Triple Room, Side Haram View

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room

A hotel room with three beds, a desk, a chair, and a large mirror.

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

A hotel room with three beds, a desk, and a television.

Standard Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Quadruple Room , Side Haram View

A hotel room with three beds arranged in a row, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Quadruple Room , Side Haram View

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Side Haram View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Double Room, Side Haram View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Makkah

You'll be connected to a shopping centre at Al Safwah Orchid, and within a short 5-minute stroll of popular places like Great Mosque of Makkah and The Clock Towers. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Marwa, serves international cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Makkah City Center hotel include Kaaba and King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • ‪Brew92 - ‬3 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Atyaf | اطياف - ‬3 min walk
  • ‪ركن القهوة - ‬1 min walk
  • ‪Al Qasr @ Raffles Makkah Palace - ‬3 min walk

About this property

Al Safwah Orchid

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Al Safwah Orchid also features a library, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Makkah hotel is smoke free.

  • 1 building
  • 471 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Deli
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Locker space
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (SAR 552 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: SAR 250 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 250 per person
  • Self-parking fee: SAR 552 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 10007435

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Al Safwah Orchid.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

Is parking available at Al Safwah Orchid?

Yep, Al Safwah Orchid has a self car park for SAR 552 per day. A self car park is also available, for a fee.

Does Al Safwah Orchid serve breakfast?

You bet, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Al Safwah Orchid?

No, Al Safwah Orchid does not offer an airport shuttle service.

Is there a bar or restaurant at Al Safwah Orchid?

Yep, you can grab a meal at Al Safwah Orchid's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Al Safwah Orchid?

Check-in begins at 4:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Al Safwah Orchid?

No, pets are not allowed.

Al Safwah Orchid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 298 reviews
Rating 8 - Good. 70 out of 298 reviews
Rating 6 - Okay. 62 out of 298 reviews
Rating 4 - Poor. 32 out of 298 reviews
Rating 2 - Terrible. 30 out of 298 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Friendly staff. Good location.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , cooperative staff , great breakfast, most important is the distance to haram was really 2 min , shops and food inside the building so it was great . I like it and highly recommended Thank you Al safwa orchid hotel 💙
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram, spacious room, neat and clean, good staff, excellent breakfast, very good house keeping staff. I would like to stay again in this hotel, if God willing.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Wifi is
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location good rest nothing to discuss
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Very closed to Masjid Al- Haram
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel location was excellent, 3 mins away from Haram Staff very polite and friendly the only thing that the ladies at the hotel mosque shouting during the prayer instructing us to stay in line which was very annoying Also breakfast quality was not great
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room nice staff was wonderful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is just amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and live place with shopping
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I had a wonderful experience thanks to a very pleasant and helpful bellman named Aseel. He went above and beyond to help me with my luggage and make sure I was safely connected with my Uber ride. It was during Fajr prayer time, and the road was extremely busy, but Aseel patiently stayed with me and made sure I got connected to my ride safely. His kindness, professionalism, and genuine care made my journey to the airport so much easier and stress-free. I will definitely be coming back again, and honestly, this particular experience with Aseel is one of the reasons I look forward to returning. Thank you, Aseel, for going the extra mile!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
only the bed was hard ,need to be more comfortable ,nice breakfast ,great location , nice mosque inside the building
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Pleasant stay excellent proximity
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended at all. From the management to the ground staff rude. Poorly maintained hotel.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel due to its closeness to haram, but overall hygiene and cleanliness of the hotel was questionable. My son has asthma and other allergies and the rooms were severely dirty. Even after multiple attempts to the front desk, no house keeping staff was sent our way. At the end, i had to involve expedia to sort things out for us and after countless attempts to explaining myself to property staff and expedia, our room was changed on day 2. All in all, expensive hotel but poor customer service and poor overall property care.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Great location only

Staff were good at check in and the location is the best ever
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very good and the staff are very nice.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to Khaba.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I won't have anything negative to write about.ofcourse its very Expensive in Ramadan but the convinience is worth the price
Stayed 4 nights in Mar 2026