Hotel Prestige

5.0 star property

Room options

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

Double Room Queen

  • Sleeps 4
  • 1 Double Bed

Twin Room People With Special Needs

  • Sleeps 4
  • 2 Single Beds

Transient Single Room

  • Sleeps 1
  • 1 Double Bed

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Single Beds

Quad Room With One Extra Bed

  • Sleeps 4
  • 4 Single Beds

Quad Partial Haram ViewWith One ExtraBed

  • Sleeps 4
  • 4 Single Beds

Junior Suite

  • Sleeps 3
  • 3 Single Beds

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Swissôtel Makkah

Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,008 reviews
The price is NZ$445
includes taxes & fees
4 Apr - 5 Apr
Swissôtel Makkah

About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Hotel Prestige. Within just a 10-minute stroll, you'll find popular attractions like Great Mosque of Makkah and Kaaba. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Al Multazim, serves Asian cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 5-property class Makkah City Center hotel, attractions include The Clock Towers and Gate to Makkah.

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.6 km
  • Kaaba - 10 min walk - 0.9 km
  • The Clock Towers - 10 min walk - 0.9 km
  • Well of Zamzam - 10 min walk - 0.9 km
  • King Fahad Gate - 11 min walk - 1.0 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 76 min drive

Restaurants

  • ‪Dar Basma - ‬7 min walk
  • ‪Al Khaırat Restaurant - ‬11 min walk
  • ‪D'saji - ‬5 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬5 min walk
  • ‪Al Firadaous - ‬11 min walk

About this property

Hotel Prestige

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The luxury Hotel Prestige also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 304 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hotel Prestige offers 304 accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SAR 150 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maqam
  • Al Multazim

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • 8 shared bathrooms (in-room sinks)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 per person
  • Self-parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 10006726

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hotel Prestige.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Makkah
Elaf Al Mashaer Hotel Makkah

Frequently asked questions

What is the cancellation policy at Hotel Prestige?

Hotel Prestige offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Prestige?

Yep, Hotel Prestige has a self car park for SAR 150.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Hotel Prestige family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Prestige is a hit with families.

Does Hotel Prestige serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Prestige?

No, Hotel Prestige does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Prestige?

Yep, you can grab a meal at Hotel Prestige's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hotel Prestige?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Prestige?

No, pets are not allowed.

Hotel Prestige Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 200 reviews
Rating 8 - Good. 51 out of 200 reviews
Rating 6 - Okay. 37 out of 200 reviews
Rating 4 - Poor. 18 out of 200 reviews
Rating 2 - Terrible. 29 out of 200 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

ISSAMEDDINE

Disliked: Cleanliness, staff & service, amenities
Reception denied my reservation although it was confirmed and paid. Spent a terrible time in there. The food in the restaurant is from the cans and the boxe . Very low quality .
Stayed 4 nights in Sep 2025

10/10 Excellent

ATTIA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for this experience

10/10 Excellent

Komal

Stayed 1 night in Jun 2024

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Khidasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Zein

Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaf is very close to Haram just 3-4 mins walk to baab Abdul Azeez (door no 1 Abdul azeez door) The hotel is a nice and clean hotel and was amazing for the price and location Food as usual good , and courtesies staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Mar 2024

6/10 Okay

Sheraz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very uncooperative and don’t want to help. Wold not recommend any one else
Stayed 1 night in Mar 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

asma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and awesome management 👍
Stayed 4 nights in Mar 2024

6/10 Okay

Sheraz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff don’t understand English, it’s ok but they have to let us know so we can use translation or ask someone to translate. They just shake the head ok and ok . That’s not acceptable
Stayed 2 nights in Mar 2024

10/10 Excellent

DANAH, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing customer service
Stayed 2 nights in Feb 2024

10/10 Excellent

Ume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best to stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while I was in Makkah performing Ummrah. All the staff were very kind and respectful. The haram is literally a 5 minute walk, and anything you want to eat and drink is a 5 minute walk in any direction. You can hear the adhan from the Haram at the hotel.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Would not stay again

Good: location, very close to haram, just behind the clock tower Bad: ac in room wasnt working. Nobidy came to check after I complained. Room smelled like smoke Cheapest room doesnt get natural light as the window faces an internal dark space
Stayed 1 night in Mar 2024

10/10 Excellent

Ume

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

M H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohamad Ahmed Elarabi

Stayed 2 nights in Feb 2024

10/10 Excellent

Mahfuzur

Stayed 4 nights in Feb 2024

2/10 Terrible

Abass

Stayed 1 night in Feb 2024

6/10 Okay

hussam

Travelled with family
Liked: Cleanliness, staff & service
Bed is very hard to sleep on, overused bathroom.
Stayed 2 nights in Feb 2024

8/10 Good

ovais, Bettendorf

Stayed 2 nights in Feb 2024

10/10 Excellent

Farrukh

Stayed 2 nights in Feb 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving our room was not ready when promised for check in..We waited over 1 hour in the lobby area. Room service cleaned my room one time in the 5 days I was there. We kept calling for towels, toilet paper, and other items. Front desk was not very friendly either. I give this place a very poor rating