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5.0 out of 5

"My sister was sick and need special help and I went to see the desk manager she was really a life saver Thks to Miss Thuwiba Gazzaz ... 👍😇🌹😘 " More

By a verified traveller on Fri 05 Jan 2018

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Hotel Description

Hilton Suites Makkah puts you in the heart of Makkah, connected to a shopping center and within steps of Souk Al-Khalil and Alkhalil Courtyard. Highlights at this luxury hotel include 2 restaurants, 3 coffee shops/cafes, and a bar/lounge.

The restaurant, Alqandeel Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking.

Places within a short walk of this 5-star Jabal Omar hotel include As-Haabee Exhibition and King Fahad Gate is within 20 minutes.

Twin Room (Guest Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$253* Per night/room 11 May - 12 May

Suite, 1 Bedroom (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Partial Haram View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

King, Superior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Suites Makkah ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Suites Makkah

Everyone (1)
5 out of 5

Check in was easy by the staff awesome Mr Mansoor

My sister was sick and need special help and I went to see the desk manager she was really a life saver Thks to Miss Thuwiba Gazzaz ... 👍😇🌹😘

Posted by , from Sydney on 5 Jan. 2018

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Comment from Hotel Management

24 Nov. 2018 by Manal AlFahmi

Dear Respected guest, Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Manal AlFahmi Customer Relations – Front Office.

Property Features

There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Suites Makkah. For a fee, parking is available. This 5-star Makkah hotel is smoke free.

  • 1 building
  • 484 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 3 coffee shops
  • Meeting rooms
  • Built in 2013
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Suites Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • MP3 dock
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Alqandeel Restaurant - This restaurant serves breakfast, lunch, and dinner.

Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Al-Falak Cafe - This café serves light fare only.

Al-Kawkab Cafe - This coffee shop serves light fare only.

Al-Khalil Cafe - This café serves light fare only.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Suites Makkah

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100–300 for adults, and SAR 50–150 for children
  • Self parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Makkah Suites
  • Hilton Suites Makkah
  • Hilton Suites Makkah Aparthotel
  • Hilton Suites Makkah Aparthotel Mecca
  • Hilton Suites Makkah Mecca
  • Makkah Hilton Suites
  • Makkah Suites
  • Hilton Suites Makkah Hotel Mecca
  • Hilton Suites Makkah Hotel
  • Hilton Suites Makkah Hotel
  • Hilton Suites Makkah Makkah
  • Hilton Suites Makkah Hotel Makkah

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.