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Novotel Makkah Thakher City

4.0 star property

Photo gallery for Novotel Makkah Thakher City

Lobby sitting area
Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant
Chapel

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$110
includes taxes & fees
2 June - 3 June

Explore the area

View map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Swissôtel Al Maqam Makkah

Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$314
includes taxes & fees
7 June - 8 June
Swissôtel Al Maqam Makkah

About the area

Makkah

At Novotel Makkah Thakher City you'll be 3 km (1.9 mi) from Safa and Marwah and 3.2 km (2 mi) from Well of Zamzam. Highlights at this hotel include 3 restaurants, 3 bars/lounges and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of car rentals on site. .With a stay at this 4-property class Rie Adhakhir hotel, you'll be 3.3 km (2 mi) from Kaaba and 3.5 km (2.2 mi) from King Fahad Gate.

What's nearby

  • Al Malaa Cemetery - 2 min drive - 1.9 km
  • Masjid Al-Jinn - 2 min drive - 1.9 km
  • Kaaba - 4 min drive - 5.1 km
  • King Fahad Gate - 4 min drive - 5.1 km
  • The Clock Towers - 4 min drive - 5.5 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪كفتريا حماده - ‬3 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪كافتيريا القناعة - ‬13 min walk
  • ‪مطبق بن شرف - ‬3 min drive

About this property

Novotel Makkah Thakher City

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness centre, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

  • 1461 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Al Ebaa Hotel
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 640 reviews
The price is NZ$148
includes taxes & fees
5 June - 6 June
Al Ebaa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 for adults and from SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City

Novotel Makkah Thakher City Hotel

Novotel Makkah Thakher City Makkah

Novotel Makkah Thakher City Hotel Makkah

Frequently asked questions

What is the cancellation policy at Novotel Makkah Thakher City?

Novotel Makkah Thakher City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Makkah Thakher City?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Novotel Makkah Thakher City on 2 Jun 2026 start from NZ$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Makkah Thakher City?

Yep, Novotel Makkah Thakher City has a free self car park.

Is Novotel Makkah Thakher City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Makkah Thakher City is a hit with families.

Does Novotel Makkah Thakher City serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Makkah Thakher City?

No, Novotel Makkah Thakher City does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Makkah Thakher City?

Yep, Novotel Makkah Thakher City has 3 restaurants.

What time are check-in & check-out at Novotel Makkah Thakher City?

Check-in begins at 6:00 PM. Check-out time is noon.

Are pets allowed at Novotel Makkah Thakher City?

No, pets and service animals are not allowed.

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 895 reviews
Rating 8 - Good. 150 out of 895 reviews
Rating 6 - Okay. 64 out of 895 reviews
Rating 4 - Poor. 29 out of 895 reviews
Rating 2 - Terrible. 53 out of 895 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 2 nights in Feb 2026

4/10 Poor

Moustapha

Stayed 3 nights in Feb 2026

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
All time favorite this is my 10 viste to hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Haitham

Stayed 1 night in Feb 2026

10/10 Excellent

Mohamad

Stayed 1 night in Feb 2026

10/10 Excellent

SAYED IRFAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and amenities on site.
Stayed 5 nights in Feb 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
All
Stayed 7 nights in Jan 2026

10/10 Excellent

Nuran

Stayed 24 nights in Jan 2026

10/10 Excellent

amir I, Windsor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent breakfast, good room service and safe. I will definitely come again
Stayed 2 nights in Feb 2026

8/10 Good

Khaldoon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place,clean,it’s no fast for services
Stayed 3 nights in Jan 2026

6/10 Okay

Hafiz Naveed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and comfortable. Rooms are a bit small as per the hotel's overall size
Stayed 2 nights in Dec 2025

10/10 Excellent

Riyam

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

6/10 Okay

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammad Nadim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless and nice staff
Stayed 3 nights in Jan 2026

8/10 Good

Rifat Rahman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great great stuff and amenities but the only reason a star less is cause my bedding had staines left a note for replacement outside of door but it was only turned upside down which i realised on my last day of stay but beside that, everything was good, the buffet was delicious.
Stayed 2 nights in Jan 2026

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was great and nice but it was just one athletic group was more than any other people. It looked like they on the hotel. No one else was welcome.
Stayed 4 nights in Jan 2026

4/10 Poor

Mehmet

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful however not kept well. Moldy bathrooms with slow drainage, stale smelling rooms, the food at the cinnamon restaurant is absolutely awful. The reason why I gave it a 2 star and not 1 star is because both the restaurant manager and the hotel manager was very kind and helpful. The rest of the staff seemed like they didn’t care about being helpful. We had an emergency in our room and they took their sweet time helping. If the hotel was well taken care of and had better staff it could easily be one of the best hotels because you can tell it was meant to be easily a 5 star hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Sameeroddin

Disliked: Amenities, property conditions & facilities
One star
Stayed 5 nights in Jan 2026

6/10 Okay

Tariq

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Customer service is not good
Stayed 2 nights in Jan 2026

2/10 Terrible

Mehmet

Stayed 11 nights in Jan 2026

6/10 Okay

Muhammad

Travelled with family
Room was new and good size. Bath was clean but shower area only had half fixed glass, it must have glass door to avoid water splashing outside shower area.
Stayed 2 nights in Jan 2026

10/10 Excellent

nehir

Stayed 1 night in Jan 2026

2/10 Terrible

Ashwaq, Slough

Disliked: Cleanliness, amenities
It was over crowded noisy and staff couldn’t speak English, also staff was prioritising those who speak Arabic and wasn’t serving others who came first, I felt was disrespectful and discrimination. I remember one day I was in the reception wanted to get help and receptionist ignored me but one man came who could speak Arabic and he started helping him before me. I was so stressed and ipset
Stayed 2 nights in Jan 2026