Swissôtel Al Maqam Makkah

Property class: 4

Photo gallery for Swissôtel Al Maqam Makkah

A room with a large window offering a view of a cityscape and a mosque.
A buffet with various food items and decorative vases.
A room with a large window offering a view of a cityscape, including a mosque and a modern building. There is a round wooden table with a laptop on it, and a patterned carpet on the floor.
A hotel room with a large window, a bed, a chair, a small table, and a lamp.
A hotel room with a large bed, a sofa, a coffee table, a chair, a chandelier, and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$424
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Classic Room, Twin Bed, Partial Haram View

8.4 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premier Triple Room, 3 Single Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Premier Twin Room, 2 Single Beds (Kaaba View)

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

Classic Room, 3 Single Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Triple Room, City View

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Quadruple Room (No View)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Classic Quadruple Room (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 Queen Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Makkah

Swissôtel Al Maqam Makkah places you in the centre of Makkah, steps from The Clock Towers and within a short 5-minute stroll of Great Mosque of Makkah. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 4-property class Makkah City Center hotel include King Fahad Gate and Kaaba.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • The Clock Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Kaaba - 6 min walk - 0.5 km
  • Well of Zamzam - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 10 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 78 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Atyaf | اطياف - ‬5 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 4-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swissôtel Al Maqam Makkah offers 1624 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature a safe and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 6 Dec 2026 start from NZ$424, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Swissôtel Al Maqam Makkah a romantic place to stay?

A lounge bar and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Swissôtel Al Maqam Makkah.

Is Swissôtel Al Maqam Makkah family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Al Maqam Makkah is a hit with families.

Does Swissôtel Al Maqam Makkah serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Swissôtel Al Maqam Makkah?

No, Swissôtel Al Maqam Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Swissôtel Al Maqam Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Al Maqam Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Al Maqam Makkah?

No, pets and service animals are not allowed.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean staff was excellent and the food was great
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff very helpful. Breakfast very good- lots of variety of foods.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and wonderful breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent to go to the Haram Breakfast is very good with a very large dining area This is my second staying at this hotel and will not be the last
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel good service good staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room Excellent staff room service,front desk and management
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault the property, proximity to the Haram, staff were a delight. Can’t wait to book again
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great services
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, definitely I will book with them again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Haram, Great Dinner buffet (I highly recommend half board meal); friendly staff that accommodated my need. The restaurant was even better managed.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Helped a lot with my daughters nut allergy - the dining room manager and the chef were very helpful.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option to stay in the Waqf, in my opinion. Perfect property, wonderful restaurant with buffet, and most importantly the most efficient elevator system compared with other options in the Waqf towers.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay - very convenient with location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything were more than great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I liked everything. Staff are supportive, food is 7 star. Very close to the haram.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right outside to the Haram. Excellent buffet with omelettes station and pancake Station for breakfast. Clean rooms and near shopping and food options will stay there again.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Overall convenience is top.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was clean, updated, and very comfortable. The staff were friendly and helpful, and the location was convenient. Everything was well maintained, and I would happily stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and good stuffs.
Stayed 1 night in Jul 2026