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Swissôtel Makkah

5.0 star property

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Exterior
Junior Suite (Kaaba)
Premier Room, 1 King Bed (Kaaba)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$300
includes taxes & fees
18 Apr - 19 Apr

Explore the area

View map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City)

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Makkah. Within just a 10-minute stroll, you'll find Great Mosque of Makkah and The Clock Towers. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The fine-dining restaurant, Al Rowad Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Makkah City Center hotel include Well of Zamzam and Kaaba.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • ‪Dar Basma - ‬4 min walk
  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪D'saji - ‬2 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk

About this property

Swissôtel Makkah

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$302
includes taxes & fees
18 Apr - 19 Apr
Swissôtel Al Maqam Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 2:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Makkah?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 18 Apr 2026 start from NZ$300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Makkah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Makkah is a hit with families.

Does Swissôtel Makkah serve breakfast?

Yeah, our travelers highly rate the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Swissôtel Makkah?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Swissôtel Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Makkah?

Check-in begins at 6:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Swissôtel Makkah?

No, pets and service animals are not allowed.

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1012 reviews
Rating 8 - Good. 150 out of 1012 reviews
Rating 6 - Okay. 59 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharif

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is ok.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and freshly cooked food
Stayed 5 nights in Dec 2025

10/10 Excellent

Mahmoud

Stayed 2 nights in Dec 2025

8/10 Good

Ahmed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and amenities was good
Stayed 2 nights in Dec 2025

8/10 Good

Waqar, High Wycombe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very difficult initially to find. They need to be more clear. Ended up at the other Swisshotel. Apart from that services were on point.
Stayed 1 night in Dec 2025

10/10 Excellent

Shamim

All was excellent
Stayed 3 nights in Dec 2025

6/10 Okay

Aminah

Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and Clean. Staff were very friendly and courteous and friendly and helpful. Please extend our thanks for the hospitality and support. Jazakallah o khairan
Stayed 3 nights in Dec 2025

10/10 Excellent

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025

2/10 Terrible

Muhammad

Disliked: Amenities
Useless
Stayed 1 night in Dec 2025

10/10 Excellent

Lamia

Stayed 3 nights in Dec 2025

10/10 Excellent

Lamia

Liked: Cleanliness, amenities, property conditions & facilities
The Kaaba view rooms were spectacular. Reception staff were warm and welcoming. Breakfast was the same almost all week, not really expecting to get curry chicken and mini hotdogs in Makkah.. should be more authentic arabian options. Cannot make local calls to even the laundry places in the Clock Tower, was told by operator to go to the reception, pay for the call and make the call from there, very inconvenient. Room were very clean. Overall loved the stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Faizan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience staying in a room with breathtaking views of the Holy Kaaba Alhamdulilah.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shohista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Clean rooms and good breakfast. Very close to Al masjed Al Haram. Lovely staff. Fast check in and check out.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kabbah view was real and amazing, but my recommendation try floors 20+. My 14 was partial view!
Stayed 2 nights in Dec 2025

10/10 Excellent

Asile

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Mecca hotel staff were very accommodating—always available, attentive to our needs, friendly, and ready to help with a smile.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
I love it
Stayed 7 nights in Dec 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Stayed 5 nights in Dec 2025

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahedh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff amazing and very attentive. I dont know the name of the boy who helped us he was bengali on floor 20. Amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

MUHAMMAD Hilal Ur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025