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Swissôtel Makkah

Property class: 4

Photo gallery for Swissôtel Makkah

Room
A dining table with food and drinks, a city view through large windows, and a cityscape with buildings and a mosque.
A man sitting by a large window in a hotel room, overlooking a cityscape with historical buildings.
A spacious lobby with a modern chandelier, seating areas, and a reception desk.
A modern interior with a sofa, chairs, and a table with food.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$454
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

A hotel room with a large bed, a desk, and a chair. There is a window with a view of buildings and a cityscape.

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

A hotel room with a large bed, a desk, a chair, and a TV.

Classic Room, 1 King Bed (Kaaba)

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Room

Classic Room (Quad bed, City)

7.6 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

A hotel room with two beds, a desk, a TV, and a window with a city view.

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

A hotel room with three beds, a desk, a TV, and a large window with a city view.

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Room

Classic Room, 3 Single Beds (City)

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

A hotel room with two beds, a desk, a TV, and a window with a city view.

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Room

Classic Room, 3 Single Beds (Kaaba)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Room

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(53 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

Room

Classic Room, 2 Single Beds (Haram Partial View)

7.4 out of 10
Good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Room

Classic Room, 2 Single Beds (Kaaba)

8.8 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Haram Partial View)

Living area

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Kaaba)

Living area

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Room

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Room

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Room

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

A hotel room with a large bed, a sofa, a coffee table, two chairs, a small table with a lamp, and a painting on the wall.

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the area

Makkah

Swissôtel Makkah puts you in the heart of Makkah, within just a 10-minute stroll of Great Mosque of Makkah and The Clock Towers. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The fine-dining restaurant, Al Rowad Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Makkah City Center hotel include Well of Zamzam and Kaaba.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • The Clock Towers - 5 min walk - 0.5 km
  • Well of Zamzam - 5 min walk - 0.5 km
  • King Fahad Gate - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 17 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 75 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Atyaf | اطياف - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪Al Dira | الديرة - ‬4 min walk
  • ‪Al Dira Restaurant - ‬1 min walk

About this property

Swissôtel Makkah

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Breakfast area
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,007 reviews
The price is NZ$417
includes taxes & fees
1 Dec - 2 Dec
Swissôtel Al Maqam Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.0 per day.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Makkah?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 30 Nov 2026 start from NZ$454, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Makkah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Makkah is a hit with families.

Does Swissôtel Makkah serve breakfast?

Yeah, our travelers highly rate the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Swissôtel Makkah?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Swissôtel Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Makkah?

No, pets and service animals are not allowed.

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 872 out of 1170 reviews
Rating 8 - Good. 165 out of 1170 reviews
Rating 6 - Okay. 71 out of 1170 reviews
Rating 4 - Poor. 19 out of 1170 reviews
Rating 2 - Terrible. 43 out of 1170 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect for older people
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel the service was excellent and the location was great and the breakfast was amazing too.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great all around.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , good breakfast , location is very close to haram will stay again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the haram, lovely clean hotel, staff helpful and welcoming. Amazing view of the kaabah. Just fabulous overall, and I’ll be my go to hotel in Makkah now
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet options.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, seller are lift directly to rooms on the side entrance to the hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, perfect staff , perfect breakfast, hotel location very close to shopping area, my room overlooks fully kaaba
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room shops nearby staff excellent
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and good variety of food lovely smell of hotel and a comfortable stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast. Very close to Haram
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , staff is amazing,
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Makka and convenient. Rooms are clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Meals were great, very friendly staff and convenient location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was great over here. From Check in to check out everything was great. Rafal helped us with smooth check in and provided us with all the required information briefly and was very welcoming. Room was also with a breathtaking view of Kabaa same as we saw during our booking. Overall experience was great over here.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. Location is amazing, huge breakfast buffet
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very comfortable room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops near by is super convenient and moreover it’s just few mins walking distance to Umrah gate
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very close to Haram. 5 star breakfast and very close to the mall. Staff and services are 10/10
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was absolutely amazing and perfect jazakum allahu kheir Ayman Abdulmagid
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 2 nights in Aug 2026