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Emerald Garden International Hotel

3.0 star property
Hotel in Medan with 2 restaurants and full-service spa

Photo gallery for Emerald Garden International Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast served, Indonesian cuisine
32-inch LCD TV with cable channels, TV
2 restaurants, breakfast served, Indonesian cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

View map
Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra
  • Grand City Hall
    ‪19 min walk‬
  • Sun Plaza
    ‪3 min drive‬
  • Medan Mall
    ‪3 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe)

Executive Room (Executive Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Medan

At Emerald Garden International Hotel you'll be within a 20-minute walk of Grand City Hall and 2.1 km (1.3 mi) from Tjong A Fie's Mansion. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .The coffee shop, Meranti, serves Indonesian cuisine. Lobby Lounge is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, gym, outdoor tennis court and sauna. 8780 square feet (816 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Medan hotel, you'll be 2.4 km (1.5 mi) from Plaza Medan Fair and 2.7 km (1.7 mi) from Sri Mariamman Temple.

What's nearby

  • Grand City Hall - 19 min walk - 1.6 km
  • Sun Plaza - 3 min drive - 2.7 km
  • Medan Mall - 3 min drive - 2.7 km
  • Great Mosque of Medan - 4 min drive - 3.8 km
  • Maimun Palace - 4 min drive - 4.2 km

Getting around

  • Medan Station - 5 min drive
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪De Kapal Cafe And Resto - ‬5 min walk
  • ‪Regale Palace Restaurant - ‬16 min walk
  • ‪Coffee Gayo - ‬1 min walk
  • ‪Grand Liberty Restaurant Lv.3 VIP 5 - ‬1 min walk
  • ‪The Regale International Convention Center - ‬16 min walk

About this property

Emerald Garden International Hotel

Hotel in Medan with 2 restaurants and full-service spa
Emerald Garden International Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 8780 square feet (816 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the business-friendly Emerald Garden International Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Medan hotel.

  • 1 building
  • 158 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8780 sq ft of conference space
  • 816 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • Smoking in designated areas
Emerald Garden International Hotel offers 158 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Executive Club
  • Lobby Lounge
  • Meranti
  • The Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,780 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emerald Garden International Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan

Frequently asked questions

What is the cancellation policy at Emerald Garden International Hotel?

Emerald Garden International Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Emerald Garden International Hotel?

Yep, Emerald Garden International Hotel has a free self car park.

Are there any beaches close to Emerald Garden International Hotel?

The closest beach to Emerald Garden International Hotel is Pantai Pondok Permai (34.2 km).

Is there a spa on site at Emerald Garden International Hotel?

Yep, there is an onsite spa at Emerald Garden International Hotel. You'll enjoy services like massages.

Does Emerald Garden International Hotel have a pool?

Emerald Garden International Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Emerald Garden International Hotel?

Emerald Garden International Hotel features a full-service spa, a health club and an outdoor pool.

Is Emerald Garden International Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Emerald Garden International Hotel is a hit with families.

Is there a free airport shuttle available at Emerald Garden International Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Emerald Garden International Hotel?

Yep, you can grab a meal at Emerald Garden International Hotel's onsite restaurant that serves Indonesian cuisine.

What time are check-in & check-out at Emerald Garden International Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Emerald Garden International Hotel?

No, pets and service animals are not allowed.

Emerald Garden International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is generally clean and good.

The stay is awesome. But the hand shower head water pressure is very low. The management should look into it. Breakfast so so.....

8/10 Good

Jack, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay with little defect

6/10 Okay

THEVATHAS, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

improve the rooms condition and change type of foo

the food option should more especially main course and most of is chill, even myself enter restaurant by 9.30m. required much better chef of improved the chef food preparation. improve the hot water condition little hot not as per expectation.

6/10 Okay

aisyah, Pekanbaru

Liked: Cleanliness

Small Room

Reserved for executive deluxe room but iy feels like a superior standard room

10/10 Excellent

Yunarto, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay at emerald garden

It was very great room. I feels so comfort over there. And also really close to the place i make an appointment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Panyawat, Bangkok , Thailand

Liked: Staff & service

Good and value for money

The room and bath room is quite clean , not superb as 5 stars hotel. Breakfast has not much variety. WIFI in the room and hotel area is not so strong and always weak. But overall is good, acceptable for 3-4 stars !

4/10 Poor

Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kakitangan kurang mesra

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer an sich entsprechen westlichen Standards dieser Klasse, also empfehlenswert. In Indonesien muss man bei 4 Sternen schonmal vorsichtig sein. Frühstück ist eher auf indonesische Küche ausgerichtet, kaum continental breakfast. Restaurant mit Raucher und Nichtraucherbereich. Komplett rauchfreie Restaurants findet man in Indonesien aber auch kaum.

6/10 Okay

JCHOU, ﾒﾀﾞﾝ

Liked: Cleanliness, staff & service

ただ宿泊するだけならｺｽﾄﾊﾟﾌｫｰﾏﾝｽのあるﾎﾃﾙ

改装後の為部屋の清潔感には問題ありません。朝食も価格にしては種類が豊富です。 日本人にはNHKﾜｰﾙﾄﾞしか視聴できない為少し不便なのと、夜1時ぐらいまで、ｸﾗﾌﾞの音楽が聞こえてくるのと 早朝ﾓｽｸから音が聞こえる為、音が気になる人にはｵｽｽﾒできません。