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Grand City Hall Hotel Serviced Residences Medan

2.5 star property

Photo gallery for Grand City Hall Hotel Serviced Residences Medan

Outdoor pool
Soundproofing
Bar (on property)
Restaurant
In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Restaurant
  • Gym
  • Business services

Explore the area

View map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Place, Grand City Hall
    ‪2 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪10 min walk‬
  • Place, Sun Plaza
    ‪15 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

Soundproofing

Deluxe Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Bedrooms, Kitchenette

  • 2 bedrooms
  • Sleeps 3

Standard Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Deluxe Room

Soundproofing

Premier Deluxe Room

  • Sleeps 2

View all photos for City Hall Suite

Soundproofing

City Hall Suite

  • Sleeps 2

View all photos for City Hall Spa Room

Soundproofing

City Hall Spa Room

  • Sleeps 2

View all photos for Junior Suite

Lobby

Junior Suite

  • Sleeps 2

View all photos for Deluxe Corner

Soundproofing

Deluxe Corner

  • Sleeps 2
  • Free Wi-Fi

View all photos for President Suite

Lobby

President Suite

  • Sleeps 2

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

About the area

Medan

Grand City Hall Hotel Serviced Residences Medan places you steps from Grand City Hall and within a 10-minute stroll of DeliPark Mall Medan. Highlights at this hotel include a restaurant, an outdoor swimming pool and a nightclub. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and spa services. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this Kesawan hotel include Tjong A Fie's Mansion and Sun Plaza.

What's nearby

  • Grand City Hall - 2 min walk - 0.2 km
  • Tjong A Fie's Mansion - 10 min walk - 0.9 km
  • Bukit Barisan Military Museum - 14 min walk - 1.2 km
  • Sun Plaza - 15 min walk - 1.3 km
  • Medan Mall - 17 min walk - 1.5 km

Getting around

  • Medan Station - 5 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Spoon Dining - ‬1 min walk
  • ‪Grand Aston-dinning Spoon - ‬1 min walk
  • ‪The Coffee Crowd - ‬5 min walk
  • ‪Titik Temu Cafe - ‬2 min walk
  • ‪Warung Kopi Srikandi - ‬1 min walk

About this property

Grand City Hall Hotel Serviced Residences Medan

As a guest of Grand City Hall Hotel Serviced Residences Medan, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

Business amenities include a business centre and a meeting room. A nightclub, spa services, and barbecue grills are also featured at Grand City Hall Hotel Serviced Residences Medan.

Smoking is allowed in designated areas at this Medan hotel.

  • 205 guestrooms or units
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand City Hall Hotel Serviced Residences Medan offers 205 accommodations.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express.

Property is also known as

Aston City

Aston City Hall

Aston City Hotel

Grand Aston City Hall

Grand Aston City Hall Hotel

Grand Aston City Hall Hotel Medan

Grand Aston City Hall Medan

Grand Aston City Hall Hotel And Serviced Residences

Grand Aston City Hall Hotel Serviced Residences Medan

Grand Aston City Hall Hotel Serviced Residences

Grand Aston City Hall Serviced Residences Medan

Grand Aston City Hall Serviced Residences

Grand Aston City Hall Hotel Serviced Residences

Grand City Hall Hotel Serviced Residences Medan Hotel

Grand City Hall Hotel Serviced Residences Medan Medan

Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Frequently asked questions

What is the cancellation policy at Grand City Hall Hotel Serviced Residences Medan?

Grand City Hall Hotel Serviced Residences Medan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grand City Hall Hotel Serviced Residences Medan?

The closest beach to Grand City Hall Hotel Serviced Residences Medan is Pantai Pondok Permai (34 km).

Is there a spa on site at Grand City Hall Hotel Serviced Residences Medan?

There's no onsite spa, but this property does offer services like massages.

Does Grand City Hall Hotel Serviced Residences Medan have a pool?

Grand City Hall Hotel Serviced Residences Medan has an outdoor pool.

What luxury perks are available at Grand City Hall Hotel Serviced Residences Medan?

Grand City Hall Hotel Serviced Residences Medan features a nightclub, an outdoor pool and 1 hot tub.

What makes Grand City Hall Hotel Serviced Residences Medan a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand City Hall Hotel Serviced Residences Medan.

Is there a free airport shuttle available at Grand City Hall Hotel Serviced Residences Medan?

No, Grand City Hall Hotel Serviced Residences Medan does not offer an airport shuttle service.

Is there a bar or restaurant at Grand City Hall Hotel Serviced Residences Medan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand City Hall Hotel Serviced Residences Medan?

Check-in begins at 3 PM.

Grand City Hall Hotel Serviced Residences Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025

6/10 Okay

Stephen, Australia - TAS - Launceston

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off

8/10 Good

Thomas, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.

10/10 Excellent

dimas putra

Stayed 1 night in Jan 2026

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025

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