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Vivo Stay

2.5 star property
Hotel in Medan with free local area shuttle and 24-hour front desk

Photo gallery for Vivo Stay

Meetings and collaborations come alive in this modern conference space with a long, rectangular table and comfortable seating.
Welcome to our reception area, featuring a comfortable seating space with a sofa and chairs.
Leading to two comfortable rooms, this corridor offers easy access to accommodations.
Two single beds with white bedding and a wooden headboard, set against a light-colored backdrop with a window offering a view of the outside.
Experience the vibrant atmosphere of a bustling urban commercial district.

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$30
includes taxes & fees
5 Aug - 6 Aug

Explore the area

Map
Jalan Surabaya No. 2-4, Medan, 20212
  • Medan Mall
    ‪5 min walk‬
  • Maimun Palace
    ‪15 min walk‬
  • Sun Plaza
    ‪17 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Medan

Vivo Stay puts you in the heart of Medan, within just a 10-minute stroll of Medan Mall and Tjong A Fie's Mansion. Highlights at this hotel include in-room free WiFi and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of a free area shuttle. .Sights within a 20-minute walk of this Medan hotel include Grand City Hall and Sun Plaza.

What's nearby

  • Medan Mall - 5 min walk - 0.5 km
  • Grand City Hall - 12 min walk - 1.1 km
  • Maimun Palace - 15 min walk - 1.3 km
  • Great Mosque of Medan - 15 min walk - 1.3 km
  • Sun Plaza - 17 min walk - 1.5 km

Getting around

  • Medan Station - 12 min walk
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪Wisata Kuliner, Selat Panjang - ‬4 min walk
  • ‪Mie Pangsit Tiong Sim - ‬4 min walk
  • ‪The Coffee Toast - ‬4 min walk
  • ‪Bakmie Hock Seng - ‬5 min walk
  • ‪Garuda Restaurant - ‬4 min walk

About this property

Vivo Stay

Hotel in Medan with free local area shuttle and 24-hour front desk
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Vivo Stay also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Medan hotel.

  • 1 building
  • 18 guestrooms or units
  • 4 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Vivo Stay offers 18 air-conditioned accommodations with complimentary bottles of water and free toiletries. LED televisions are featured in guestrooms.

Bathrooms include a shower, bidets and toothbrushes and toothpaste. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Indonesian

Similar properties

Welcome to our elegant lobby, featuring a high ceiling, chandelier, and comfortable seating areas.

Grand Inna Medan

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 28 reviews
Grand Inna Medan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10 AM for a fee: IDR 30,000 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 30000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: GoPay, OVO and DANA
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, GoPay, OVO and DANA.

Property is also known as

Vivo Stay Hotel Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel Medan

Frequently asked questions

What is the cancellation policy at Vivo Stay?

Vivo Stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vivo Stay?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Vivo Stay on 5 Aug 2025 start from NZ$30.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Vivo Stay?

The closest beach to Vivo Stay is Pantai Pondok Permai (33.4 km).

Does Vivo Stay serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Vivo Stay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Vivo Stay?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Vivo Stay?

No, pets are not allowed.

Vivo Stay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Siew Lah

Liked: Cleanliness, staff & service, room comfort

No way to find such a low rate hostel. Worth it !

A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service

Basic and affordable hotel in city centre

Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
Stayed 1 night in Sep 2018

6/10 Okay

Nin, Yogyakarta

Liked: Cleanliness, staff & service

Basic stay with great staff

The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough sockets in the room (one socket was behind the TV and it was pretty difficult to use); there was a water outage but handled by the staff quickly; and the lift was being built at that time. Other than that, the location’s great and the hotel’s minimalistic design is a favorite.
Stayed 2 nights in May 2018

8/10 Good

Firdaus, Malaysia

Liked: Cleanliness, staff & service, room comfort

Nice budget hotel but still need to improve

Good budget hotel. Clean, cozy, and near to town. The downside for me are 1) No lift for 3 levels of hotel 2) Water for bath smells like corroded metal
Stayed 3 nights in Dec 2017

4/10 Poor

joe, batam

Disliked: Staff & service

No breakfast included

the only thing prost is just location, nothing more. i though there s breakfast included.
Stayed 1 night in Nov 2017

10/10 Excellent

Oscar, Delft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, only thing was that the lock of the room was pretty hard to open
Stayed 1 night in Oct 2017

6/10 Okay

Lauryn

Liked: Staff & service

Inexpensive place to lay your head

Positives: communal sitting area where you can grab a beer, coffee or food; friendly staff; air conditioning. Negatives: our door didn't lock; room smelled like cigarette smoke; elevator was out of order;
Stayed 1 night in Aug 2017

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

it is pretty amazing
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

Friendly staff and they gave us many assistance in the tour such as clearly information and directory. They will recommend some nice places and even help us in the transportation. Accommodation condition is quite good as it is a new hotel.

8/10 Good

Miriam, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort

Locality

The venue is within the reach of any destination which we are asking for. Helpful in providing information regarding local transportation and eateries.

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

The location is great, especially for business traveler. However, it is a new small hotel and many people do not recognize it. Moreover it is located in a one-way road, therefore if you miss it you should turn around. Therefore it is quite difficult to be found. The service was so-so. They did not clean my room during my 4 night stays. At my first night stay the desk in the room was broken, and I changed my room for other nights. Overall it is value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly reccomended!!!

I stayed 4 nights at Vivo Stay and can highly reccomend it. The property is new, the room was spacious with good (hot) water pressure and AC. They also serve very good food at very affordable prices. The location is excellent. There are two food streets a couple of minutes walk from the hotel. There are also ATMs and convenience stores nearby. The Great Mosque, the Maimun Palace and the Tjong A Fien Mansion are also only a few minutes away. But what really made my stay special was the very welcoming and friendly staff! I will definitely stay again there next time I'm in Medan.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Great hotell.. They told us that the hotel is only 3 month old... That's good.. But second floor is still not done.. So workers start early.. And the room.. You shud ask for a room near the stair, better wifi here :) it's smaller room, but worth it..

8/10 Good

Mariyama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

建設途中

まだ建設途中でエレベーターがなく、3階までの登り降りが大変でした。部屋の鍵の調子が悪く、閉じ込められて困った。施設は新しく清潔で良かった。
Stayed 1 night in Mar 2019

8/10 Good

Julien

Liked: Cleanliness, property conditions & facilities, room comfort

Chambre sympa le reste neutre.

Personnel de l'accueil ne parlant pas anglais ce n'était pas simple surtout que ma réservation n'était pas à la bonne date et que cela à dû être changé (ma faute). Le lit est très confortable, le reste est normal, la climatisation met du temps à refroidir l'ensemble de la chambre mais une fois que c'est froid c'est froid ! C'était propre dans l'ensemble. Juste demander du PQ si vous en avez besoin à l'accueil, j'ai donc eu l'occasion d'utiliser pour la première fois le jet d'eau après 3 mois en Asie du sud-est.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Los baños estaban realmente sucios, como si no los hubieran lavado, es verdad que el precio era bajo. Pero se espera un mínimo de higiene...
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Nog in opbouw

Het is een nieuw hotel, het is nog in opbouw volgens mij. De kamer op zich deze voor de prijs prima. Maar er is ook nog een school in het pand aanwezig volgens mij. In de rommelige lobby zitten ook veel studenten te werken. Bij aankomst 's avonds rond 22u was het moeilijk nog iets te eten te vinden. De volgende dag bleek het centrum met diverse restaurants toch niet zo ver. Maar dat wist men mij niet te vertellen ... De ligging is verder wel ok, geen fraaie omgeving. De transfer vanaf de luchthaven was prima geregeld (wel 20.000 rupiah, ongeveer 1,5€, meer dan vermeld op de website. Avondtarief?)

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말 추천. 완공전이지만 오너부부가 최고.

아직 완공이 안된 상황,. 주변도 좋지는 않음. 하지만 일단 신축이다보니 너무 깨끗하고 좋음. 침대의 베드자체가 4성급보다 더 좋음. 더 중요한것은 화교인데, 호텔을 신축하는듯. 너무 친절하게 설명을 해주시고, 직접 약도까지 그려가면서 설명을 해서 좋았고, 비가 오니 기다리셨다가 우산까지 주시는것이 좋았음. 물론 특급이나 중급 호텔 갈 사람들은 가도 되는데 나 같은 장기 여행자들은 최고... 메단은 실망이지만 정말로 정을 느끼게 해주는 최고의 호텔이었음