You'll be connected to a shopping centre at Hotel Alcazar Medellin, and within a short 5-minute stroll of Botero Plaza and National Palace. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a free manager's reception, coffee/tea in a common area and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3-property class La Candelaria hotel include Poblado Park and Lleras Park.
What's nearby
Botero Plaza - 5 min walk - 0.4 km
Plaza Cisneros - 5 min walk - 0.4 km
Antioquia Museum - 5 min walk - 0.4 km
Plaza Mayor Convention Center - 10 min walk - 0.8 km
Medellin Cathedral - 13 min walk - 1.1 km
Getting around
Parque Berrio Station - 5 min walk
Medellín (MDE-José María Córdova Intl.) - 42 min drive
Restaurants
Rooftop Garden Restobar - 4 min walk
Café con Mucho Amor - 2 min walk
Cinnabon - 5 min walk
Sky Bar - 2 min walk
The Veggie Life - 5 min walk
About this property
Hotel Alcazar Medellin
Pet-friendly hotel connected to a shopping centre in Medellín with a 24-hour front desk
A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at Hotel Alcazar Medellin.
This 3-star Medellín hotel is smoke free.
28 guestrooms or units
Manager's reception (free)
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Corner/local shop
Terrace
Gift shop
Television in lobby
No smoking on site
Microwave in a common area
Water dispenser
Hotel Alcazar Medellin offers 28 accommodations with free toiletries and blackout curtains. This Medellín hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Bathrooms include a shower. Business-friendly amenities include desks and printers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Coffee and tea in common areas
Free daily manager's reception
Things to do
TV in common areas
Family friendly
Grocery/convenience store
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Business services
Coworking space
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
Handrails in stairways (90 centimetre high)
No lift
Well-lit path to entrance
More
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Food and drink
Meal delivery service
Restaurant dining guides
More
Desk
Iron/ironing board on request
Printer
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: COP 50000 per pet (varies based on length of stay)
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: COP 50000 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
Property Registration Number 013108
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Frequently asked questions
Is there a free airport shuttle available at Hotel Alcazar Medellin?
No, Hotel Alcazar Medellin does not offer an airport shuttle service.
How much does it cost to stay at Hotel Alcazar Medellin?
As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Alcazar Medellin on 19 Jan 2026 start from NZ$42.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time are check-in & check-out at Hotel Alcazar Medellin?
Check-in begins at 3:00 PM. Check-out time is 11:30 AM.
Are pets allowed at Hotel Alcazar Medellin?
Cats and dogs are welcome at Hotel Alcazar Medellin, with food and water bowls on offer.
Hotel Alcazar Medellin Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.