See all properties
Save

Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, 9-minute walk to Poblado Park

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Junior Suite
Terrace/patio
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$99
9 Mar - 10 Mar

Explore the area

View map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Place, Poblado Park
    ‪8 min walk‬
  • Place, Lleras Park
    ‪11 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

8.8 out of 10
Excellent
(39 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Superior Suite, 1 King Bed

Lleras Green Hotel

El Poblado
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 989 reviews
The price is NZ$83
15 Feb - 16 Feb
Lleras Green Hotel

About the area

Medellín

At Heiss Hotel By Jalo you'll be within a 20-minute stroll of popular places like Poblado Park and Lleras Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4-property class El Poblado hotel include Plaza Mayor Convention Center and Santafé Mall.

What's nearby

  • Monterrey Comercial Mall - 6 min walk - 0.6 km
  • Poblado Park - 8 min walk - 0.7 km
  • Lleras Park - 11 min walk - 1.0 km
  • Medellín Clinic - El Poblado - 14 min walk - 1.3 km
  • Oviedo Shopping Center - 5 min drive - 4.0 km

Getting around

  • Poblado Station - 11 min walk
  • Medellín (MDE-José María Córdova Intl.) - 35 min drive

Restaurants

  • ‪General Cafe Bar - ‬3 min walk
  • ‪Clemente Café Y Flores - ‬3 min walk
  • ‪Foxey Pub - ‬4 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Lorenzza - ‬4 min walk

About this property

Heiss Hotel By Jalo

Hotel with an outdoor pool, 9-minute walk to Poblado Park
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property.

This 4-star Medellín hotel is smoke free.

  • 176 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations, with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Family Room, Balcony
Hotel Dorado La 70
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,839 reviews
Hotel Dorado La 70

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Property Registration Number 210165

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

What is the cancellation policy at Heiss Hotel By Jalo?

Heiss Hotel By Jalo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heiss Hotel By Jalo?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on 9 Mar 2026 start from NZ$98.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heiss Hotel By Jalo have a pool?

Heiss Hotel By Jalo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

Does Heiss Hotel By Jalo serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heiss Hotel By Jalo?

No, Heiss Hotel By Jalo does not offer an airport shuttle service.

What time are check-in & check-out at Heiss Hotel By Jalo?

Check-in begins at 3:00 PM. Check-out time is noon.

Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 869 out of 1187 reviews
Rating 8 - Good. 181 out of 1187 reviews
Rating 6 - Okay. 74 out of 1187 reviews
Rating 4 - Poor. 27 out of 1187 reviews
Rating 2 - Terrible. 36 out of 1187 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great environment and an amazing view from the patio.
Stayed 9 nights in Nov 2025

6/10 Okay

Camieca

Stayed 3 nights in Nov 2025

10/10 Excellent

Jaymir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless, for them to have your room cleaned everyday is mind blowing, Definitely recommend this hotel. From start to finish 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Angel

Stayed 5 nights in Oct 2025

10/10 Excellent

Shahram

Stayed 1 night in Nov 2025

10/10 Excellent

Rancis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Douglas, Rockville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Yamilis Pérez

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Si
Stayed 6 nights in Nov 2025

10/10 Excellent

Lissette

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 5 nights in Oct 2025

10/10 Excellent

Jason

Stayed 5 nights in Oct 2025

2/10 Terrible

Jason

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Super sad to announce that I won't stay any more in the Heiss Hotel, I stay from the 22th to the 4 of November, I always broth lots of friend and Family, I stay 2 weeks and rent 4 rooms for one week and then 5 rooms on the second week to celebrate my friend birthday. In my first week I stay in the 5th floor by the way the room was 519 the bed was infected with an insect that bite you and left you with painful Migrant Larva running under her leg skin and some other places in her body and was very painful and I was scare trying to find out I went with to two dermatologist that we visit and cost me lots of money to find what the heck bite my wife, I went lots of time to the front desk to talk to the front desk Hotel manager and guess what she or he never to talk to us ! they said it was out of town, they did not care was my impression ! It was nightmare, and the medicine cost me couple of hundred dollars, and like I said the hotel manager did not care! I when I was talking to the guy in charge in the front desk. I heard the room services manager telling him that it was not the first time that was happening and she already told the pest control guys to take care of the problem! then I knew something was wrong. I have and Reservation for December next month again but will move to another place! No doubt the personal and people are very humble, service is fantastic they treat you awesome, but the manager need to confront the problem, not to hide! Jason M. Tobar
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

Orlando Javier, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
Todo en general, buenas instalaciones, excelente servicio de limpieza Doralba Loaiza fue muy buen en manter la habitación en buen estado, muy hable el personal de hotel y claro muy buena ubicación 👍
Lindo panorama desde el balcón de la habitación
Stayed 6 nights in Oct 2025

8/10 Good

angelia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The property was lovely and the staff was very friendly and helpful. Walking around was a little intimidating but overall I enjoyed the hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, comfortable rooms, great staff, greta rooms, Greta locations and Greta food.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joaquin

Stayed 8 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from check-in to check-out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
All very good
Stayed 7 nights in Oct 2025

8/10 Good

Damian

Stayed 3 nights in Oct 2025

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó este hotel, bello, limpio y cerca de todo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Stayed 4 nights in Oct 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The greenery all around. The staff was nice. Our room was a bit small but neat and clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Oct 2025