At Heiss Hotel By Jalo you'll be within just a 15-minute stroll of popular places like Poblado Park and Lleras Park. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 30-minute walk of this 4-property class El Poblado hotel include Medellín Clinic - El Poblado and Oviedo Shopping Center.
What's nearby
Poblado Park - 6 min walk - 0.6 km
Lleras Park - 10 min walk - 0.9 km
Medellín Clinic - El Poblado - 13 min walk - 1.1 km
Oviedo Shopping Center - 2 min drive - 2.2 km
Santafé Mall - 2 min drive - 2.5 km
Getting around
Poblado Station - 10 min walk
Medellín (MDE-José María Córdova Intl.) - 36 min drive
Restaurants
General Cafe Bar - 2 min walk
Clemente Café Y Flores - 2 min walk
Palma Pilon - 2 min walk
Lavocaderia - 3 min walk
Cambria - 3 min walk
About this property
Heiss Hotel By Jalo
Hotel with an outdoor pool, a short walk to Poblado Park
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property.
This 4-star Medellín hotel is smoke free.
176 guestrooms or units
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Front desk (24 hours)
Garden
Lift
No smoking on site
Bar by the pool
Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations, with coffee/tea makers. 50-inch Smart televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 45,000 for adults and COP 45,000 for children
A poolside bar
A swim-up bar
Things to do
Gym
Outdoor pool
Outdoor pool (guest access)
Family friendly
Lifeguards on site
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (102 centimetre wide door)
Wheelchair accessible (may have limitations)
More
Lifeguards
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: COP 200000 per accommodation, per stay
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately COP 45000 for adults and from COP 45000 for children
Pet fee: COP 200000 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
Property Registration Number 210165
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
This hotel caters to LGBTQ+ guests.
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín
Frequently asked questions
What is the cancellation policy at Heiss Hotel By Jalo?
Heiss Hotel By Jalo offers free cancellation on select room rates. Check out the cancellation policy for more info.
Does Heiss Hotel By Jalo have a pool?
Heiss Hotel By Jalo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.
Does Heiss Hotel By Jalo serve breakfast?
Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.
Is there a free airport shuttle available at Heiss Hotel By Jalo?
No, Heiss Hotel By Jalo does not offer an airport shuttle service.
What time are check-in & check-out at Heiss Hotel By Jalo?
Check-in begins at 3:00 PM. Check-out time is noon.