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Hotel Portal Central

Property class: 2.5

Photo gallery for Hotel Portal Central

A black leather sofa with wooden legs, a small wooden table, and a large potted plant.
A modern dining area with a cityscape view, a large flat-screen TV, and a small bar area.
A hotel room with four beds, a ceiling fan, and artwork on the walls.
A hotel room with a bed, a desk with two chairs, a city view through a large window, and a framed artwork on the wall.
A gym with exercise equipment, a digital scale, and a mirror wall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
52-25 Cl. 85, Itagüí, Antioquia, 055411
  • Place, Chimeneas Park
    ‪1 min walk‬
  • Place, EAFIT University
    ‪3 min drive‬
  • Place, La Frontera Park
    ‪4 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪45 min drive‬

Room options

View all photos for Comfort Suite

A modern hotel room with a bed, a desk, a glass shower enclosure, and a painting on the wall.

Comfort Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with two beds, a desk, a mirror, a ceiling fan, and a bathroom visible through an open door.

Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with four beds, a ceiling fan, and artwork on the walls.

Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

A bedroom with a bed, a desk, a chair, a painting, and a window.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Standard Single Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and artwork on the walls.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

About the area

Itagüí

At Hotel Portal Central, you'll be connected to a shopping centre and 2.9 km (1.8 mi) from Santafé Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free extended parking. .Attractions within a 10-minute drive of this Itagüí hotel include Poblado Park and Lleras Park.

What's nearby

  • Chimeneas Park - 1 min walk - 0.1 km
  • EAFIT University - 3 min drive - 2.5 km
  • Viva Envigado - 3 min drive - 2.2 km
  • La Frontera Park - 4 min drive - 1.9 km
  • Santafé Mall - 5 min drive - 3.3 km

Getting around

  • Ayura Station - 12 min walk
  • Medellín (MDE-José María Córdova Intl.) - 44 min drive

Restaurants

  • Urbania Cafe
  • ‪McDonald's - ‬2 min drive
  • Parmessano
  • Casa Museo Otraparte
  • El Café de Otraparte

About this property

Hotel Portal Central

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Portal Central also features laundry facilities and a lift.

Smoking is allowed in designated areas at this Itagüí hotel.

  • 93 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portal Central offers 93 accommodations, which are accessible via exterior corridors. Cable televisions are provided.

Bathrooms include a shower and bidets. This Itagüí hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: COP 12,500 for adults and COP 12,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (80 centimetre high)
  • Lift (81 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portal Central

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 12500 for adults and from COP 12500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 39967

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portal Central Hotel
Hotel Portal Central Itagüí
Hotel Portal Central Hotel Itagüí

Frequently asked questions

Is parking available at Hotel Portal Central?

Yep, Hotel Portal Central has free extended parking. Onsite parking is limited.

Does Hotel Portal Central serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Portal Central?

No, Hotel Portal Central does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Portal Central?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Portal Central?

Check-in begins at 3:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Hotel Portal Central?

No, pets and service animals are not allowed.

Hotel Portal Central Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Enyerson

Liked: Property conditions & facilities
Good for stay one night or short term
Stayed 1 night in Aug 2025
Verified review

8/10 Good

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location access transportation.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jose

Liked: Amenities
Servicio al cliente, excelente. La comida del restaurante, excelente. Todo fue excelente para mí. Gracias.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Isaac

Stayed 1 night in May 2026
Verified review

6/10 Okay

Manuel

Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Lucy

Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Jorvick stefano

Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024