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Aparthotel

Hotel Santa Ana

Property class: 4

Photo gallery for Hotel Santa Ana

A modern living room with a sofa, coffee table, and TV. A dining area with a wooden table and chairs is visible. The room has large windows with a city view.
Property video
A bedroom with a wooden bed frame, a desk, a chair, and a nightstand with a lamp.
A modern kitchen with a wooden dining table, chairs, a large window, and a ceiling with exposed beams.
A modern kitchen with a wooden table, black chairs, and a large window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is NZ$94
3 Oct - 4 Oct

Explore the area

View map
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022
  • Place, EAFIT University
    ‪6 min walk‬
  • Place, Santafé Mall
    ‪13 min walk‬
  • Place, Oviedo Shopping Center
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪41 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom, Balcony, City View

A modern hotel room with a bed, a TV mounted on the wall, a balcony with a view of the city, and a potted plant.

Classic Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, Balcony, City View

A bedroom with a bed, a desk, a chair, and built-in wardrobes.

Deluxe Studio, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort House

A modern bedroom with a large bed, a desk, and a view of a mountain.

Comfort House

  • 5 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Queen Bed

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About the area

Medellín

At Hotel Santa Ana you'll be within just a 15-minute stroll of Santafé Mall and EAFIT University. Highlights at this aparthotel include a restaurant, and in-room kitchenettes and free WiFi. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a sitting area, free local calls and free bottled water. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Private bathrooms are not en suite. .This pet-friendly aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a snack bar/deli, dry cleaning/laundry services and luggage storage. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4-property class El Poblado aparthotel include Medellín Clinic - El Poblado and Poblado Park.
View more Aparthotels in MedellínOpens in a new window

What's nearby

  • EAFIT University - 6 min walk - 0.6 km
  • Santafé Mall - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 14 min walk - 1.3 km
  • Las Vegas Clinic - 17 min walk - 1.5 km
  • Golden Mile - 19 min walk - 1.6 km

Getting around

  • Ayura Station - 13 min walk
  • Medellín (MDE-José María Córdova Intl.) - 42 min drive

Restaurants

  • ‪La Carpa Roja - ‬8 min walk
  • ‪Cafe Tesla - ‬10 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurante Aquitania - ‬2 min walk
  • ‪Medellín Burger Company - ‬5 min walk

About this property

Hotel Santa Ana

Some rates at Hotel Santa Ana are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Santa Ana.

Smoking is allowed in designated areas at this 4-star Medellín aparthotel.

  • 56 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Santa Ana offers 56 air-conditioned accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. 45-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have detached private bathrooms. Bathrooms include a shower and complimentary toiletries.

This Medellín aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 45-inch Smart TV with digital channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: COP 50,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • In-room accessibility
  • Lift (150 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Housekeeping on request
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 56 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 20000 for adults and from COP 20000 for children
  • Pet deposit: COP 50000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 11919

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín

Frequently asked questions

Does Hotel Santa Ana serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:30 AM to 10:30 AM.

How much does it cost to stay at Hotel Santa Ana?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Ana on 3 Oct 2026 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Santa Ana?

No, Hotel Santa Ana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Ana?

Yep, you can grab a meal at Hotel Santa Ana's onsite restaurant.

What time are check-in & check-out at Hotel Santa Ana?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Santa Ana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.2/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, superb staff and service and great breakfasts and food options.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service, staff and food options very inexpensive.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stay here as a solo traveler. The customer service and food was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean rooms, the staff working there is excellent very helpful
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Fresh and delicious breakfasts.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, ver nice staff and friendly
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and comfortable. Close to public transportation. Great food with lots of choices. Great staff and service.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great simple kitchen. Great service. Delicious local breakfasts.
Stayed 9 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
The staff were very friendly however, the hotel let in a lot of traffic noise, and unfortunately the cafe/restaurant was only open until 3. I did not see a spa anywhere on the premises. The food came in very large portions so you may want to share. It was delicious!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Safe place and clean. All the staff were very nice!!!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location Stay in Medellin.

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was a cute quaint property. The unit was near stores, mall and transportation. The unit was clean and had all accomodations needed for the stay. The AC in the bedroom did work well enough to keep the entire apt cold as being from the states is a requirement for us. Loved that there was a patio on the unit. I loved sitting there and watching people and traffic.. All the young men at the front desk were so nice, Handsome and tried there best to speak english with me since i do not speak spanish. I loved this property and i would definetely stay again
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great service and great food and super clean with great location.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Todo muy bien
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación estaba limpia, el personal muy atento, desayuno muy rico. En general to muy bien. Gracias por el servicio.
Sala y comedor
Una vista hermosa
En la noche la vista es espectacular
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Bien amplias y bien cerca de establecimientos
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno y tranquilo
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Bien ubicada, habitaciones funcionales
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Agradable estadia

Es buen sitio y cerca a todo
Stayed 1 night in May 2025