InterContinental Medellin - Movich by IHG

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for InterContinental Medellin - Movich by IHG

3 restaurants, breakfast served
2 bars/lounges, poolside bar
Interior
2 outdoor pools, pool umbrellas, pool loungers
Presidential Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Housekeeping
The current price is NZ$382
23 Sept - 24 Sept

Explore the area

View map
Calle 16 28-51 Variante Las Palmas, Medellín, Antioquia, 50021
  • Lleras Park
    ‪18 min walk‬
  • Poblado Park
    ‪3 min drive‬
  • El Tesoro Shopping Park
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪20 min drive‬

Room options

Suite (Antioquia)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 2 Single Beds, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed - double
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Dining Area)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 Twin Bed

Junior Suite, 1 King Bed, Club lounge access

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Twin Bed

About the area

Medellín

A family-friendly stay in Medellín awaits you at InterContinental Medellin - Movich by IHG. You'll be within a 20-minute walk of Lleras Park and 3.5 km (2.2 mi) from Santafé Mall. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Fogon de Piedra, is open for lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, outdoor tennis court, Turkish bath/hammam and sauna. 10129 square feet (941 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class El Poblado hotel, attractions include Poblado Park and Medellín Clinic - El Poblado.

What's nearby

  • Lleras Park - 18 min walk - 1.5 km
  • Poblado Park - 3 min drive - 1.8 km
  • Medellín Clinic - El Poblado - 3 min drive - 2.2 km
  • El Tesoro Shopping Park - 3 min drive - 2.2 km
  • Santafé Mall - 4 min drive - 3.2 km

Getting around

  • Exposiciones Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 28 min drive

Restaurants

  • ‪Alquimista - ‬9 min walk
  • ‪Restaurante Okus - ‬8 min walk
  • ‪Restaurante Hatoviejo - ‬2 min walk
  • ‪San Carbón Parrilla - Bar - ‬6 min walk
  • ‪Dalizia Pizza - ‬13 min walk

About this property

InterContinental Medellin - Movich by IHG

Family-friendly hotel with 3 restaurants and 2 outdoor pools
InterContinental Medellin - Movich by IHG offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 10129 square feet (941 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Medellin - Movich by IHG. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Medellín hotel.

  • 1 building
  • 294 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 10129 sq ft of conference space
  • 941 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
InterContinental Medellin - Movich by IHG offers 294 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo Classic
  • Fogon de Piedra
  • Pepe & Melanzane

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,129 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: COP 100000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Medellin - Movich by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 150000 per person (return)
  • Early check-in fee: COP 100000 (subject to availability)
  • Late check-out fee: COP 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Medellin
InterContinental Medellin
Medellin InterContinental
Intercontinental Medellin Hotel Medellin
InterContinental Medellin Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Medellin - Movich by IHG?

InterContinental Medellin - Movich by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Medellin - Movich by IHG?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at InterContinental Medellin - Movich by IHG on 23 Sept 2025 start from NZ$382.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Medellin - Movich by IHG?

Yep, InterContinental Medellin - Movich by IHG has a free self car park. Onsite parking is limited.

Is there a spa on site at InterContinental Medellin - Movich by IHG?

Yep, there is an onsite spa at InterContinental Medellin - Movich by IHG. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does InterContinental Medellin - Movich by IHG have a pool?

InterContinental Medellin - Movich by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at InterContinental Medellin - Movich by IHG?

InterContinental Medellin - Movich by IHG features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Medellin - Movich by IHG a romantic place to stay?

Al fresco dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Medellin - Movich by IHG.

Is InterContinental Medellin - Movich by IHG family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that InterContinental Medellin - Movich by IHG is a hit with families.

Is there a free airport shuttle available at InterContinental Medellin - Movich by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Medellin - Movich by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Medellin - Movich by IHG?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at InterContinental Medellin - Movich by IHG?

No, pets and service animals are not allowed.

Reviews

InterContinental Medellin - Movich by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 747 reviews
Rating 8 - Good. 201 out of 747 reviews
Rating 6 - Okay. 84 out of 747 reviews
Rating 4 - Poor. 33 out of 747 reviews
Rating 2 - Terrible. 39 out of 747 reviews

Reviews

10/10 Excellent

Saturnino

Stayed 1 night in Jun 2025

10/10 Excellent

sandra, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is excellent. A little outdated but there’s an ongoing remodeling that will surely make it like new. Excellent friendly staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pablo

Stayed 2 nights in Dec 2023

10/10 Excellent

Aharon

Travelled with partner
Liked: Cleanliness, amenities
Nice
Stayed 1 night in May 2025

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2025

6/10 Okay

Reza

Liked: Staff & service
We arrived late went to eat at the restaurant at 9:40, they said they are closed, Both Front desk and the sign on the door said closed 10:0 M
Stayed 1 night in May 2025

10/10 Excellent

amro

Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2025

2/10 Terrible

Ana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Dissapointed

We chose to stay at an Intercontinental Hotel because I know that it is a standard good service and attention, unfortunately it was not the case in Medellin. They did not help me with the upgrade, they could only allow us 2 people when I made the reservation for 3. There was no hot water, we had to be calling everyday for it and after the housekeeping service they didnt change towels, we had to call and wait forever for them to bring new ones. Colombians are happy and attentive people, it was reslly a not pleasant stay.
Stayed 5 nights in Apr 2025

6/10 Okay

THAAR

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with professional and friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

ANDRES FELIPE, Bogota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina es espectacular, la atención del personal es muy buena
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael, Phoenix

Liked: Property conditions & facilities
Zz
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great, I loved the pool to execute my exercise routine
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Mar 2025

10/10 Excellent

ANA

Stayed 2 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Maylet

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service
Stayed 3 nights in Mar 2025

10/10 Excellent

Morgan

Stayed 5 nights in Feb 2025

10/10 Excellent

John

Stayed 5 nights in Feb 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were always welcoming, helpful, and polite
Stayed 3 nights in Feb 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing stay the staff is great
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything during my stay was great
Stayed 2 nights in Jan 2025

10/10 Excellent

FABIAN DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

4/10 Poor

Orna

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A work colleague recommended the place, and I’ve listened, I should have not. On 2 out of the 5 nights I stayed, the room was serviced, but no towels provided, even after asking the front desk to make sure the room is properly serviced after the first occurrence. It’s kind of upsetting to arrive back from a 12 hours work day, and discover no towels are available. Should be an easy thing to address right? Not in this hotel. Calling the front desk - nada, no one picks up the phone. ‘Is a manager available to speak with?’ - of course not, it’s after 6pm! At the 2 times I had to come down asking for towels, I was offered with nothing but head nods. Asking the manager to call me during their work hours - nada. Asking for conditioner to be filled up in the shower - nada. Look, the front desk staff was ok, feeling puzzled and confused with what’s going on, it’s really not their fault. It’s the management that chose not to address the situation and ignore the guest complaints that earned my first, and last, stay on this hotel and the low score it just received. Now, I can imagine someone from the hotel will jump and write ‘we’re sorry… ‘ but you know what? That a day late and a dollar short, it won’t change anything; they had an opportunity to make good for my experience and they chose to ignore the guest. No mas para mi
Stayed 5 nights in Jan 2025