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Crowne Plaza Madinah by IHG

5.0 star property
Luxury hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Standard Room, 3 Single Beds, Non Smoking
Interior
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$215
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, City View (Walk in Shower)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View (Walk in Shower)

7.8 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Jetted bath
Hairdryer
  • Sleeps 3
  • 3 Twin Beds

About the area

Madinah

A luxury stay in the heart of Madinah awaits you at Crowne Plaza Madinah by IHG. Within just a 10-minute stroll, you'll find Prophet's Mosque and The Green Dome. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Rawdha Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of 6 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Madinah City Center hotel include Masjid Al Ghamamah and New Bilal Market.

What's nearby

  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.3 km
  • Madina Mall - 3 min drive - 3.7 km

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪بارنز - Barn’s فرع الحرم - ‬7 min walk
  • Al Rawdah Restaurant
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬7 min walk
  • ‪Ay Cafe - ‬8 min walk

About this property

Crowne Plaza Madinah by IHG

Luxury hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Madinah by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 1 building
  • 506 guestrooms or units
  • 15 levels
  • Built in 2012
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Crowne Plaza Madinah by IHG offers 506 accommodations with minibars and a safe. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Madinah by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 10002117

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Crowne Plaza Madinah by IHG.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Frequently asked questions

What is the cancellation policy at Crowne Plaza Madinah by IHG?

Crowne Plaza Madinah by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Madinah by IHG?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madinah by IHG on 27 Aug 2025 start from NZ$214.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Madinah by IHG?

Yep, Crowne Plaza Madinah by IHG has a self car park, for a fee. Additionally there is extended parking for SAR 100 per day.

What makes Crowne Plaza Madinah by IHG a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Madinah by IHG.

Is Crowne Plaza Madinah by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Madinah by IHG is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Madinah by IHG?

No, but there are Jetted bath in the guestrooms.

Does Crowne Plaza Madinah by IHG serve breakfast?

Yep, buffet brekkie is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Madinah by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Madinah by IHG?

Yep, you can grab a meal at Crowne Plaza Madinah by IHG's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Crowne Plaza Madinah by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Madinah by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 561 reviews
Rating 8 - Good. 150 out of 561 reviews
Rating 6 - Okay. 78 out of 561 reviews
Rating 4 - Poor. 29 out of 561 reviews
Rating 2 - Terrible. 34 out of 561 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ayman

Travelled with partner
The overall experience is average considering the cost for the stay. The property is outdated and smells like smoke when we have specifically asked for a non smoking room for allergy reason. We had to request for the room to be cleaned on a daily basis even though we used the available option at the door asking for house keeping. The shower curtain is ripped and water was seeping out. The towels are old and some had rust on them. Bath towels are weird sizes. The sink was clogged and we had to request 3 times for them to send some one to fix. Thanks to the concierge manager, his name was Mohammad, a very friendly gentleman that spoke English well and some Arabic; he was very helpful, social and wanted to offer help. He was one of the good experience we had at the hotel. The food option at the hotel is expensive. We did not eat at the hotel so I can't comment on the quality. One good thing about the hotel, it is few steps away from Al Masjid Alnabawiyy Alshareef which made us over look so many other negatives and enjoyed to be that close.
Stayed 5 nights in Apr 2025

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and Jihan was wonderful and was attentive to my needs and have a great smile too the only thing is missing is ice inside the room and it was no room service menu inside my room
Stayed 2 nights in Apr 2025

10/10 Excellent

Aissatou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family during our umrah.
Stayed 13 nights in Apr 2025

10/10 Excellent

Sedki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than what I expected
Stayed 1 night in Apr 2025

6/10 Okay

Basem

My room was outdated. Whatever cleaning solution they used they used way too much to mask an odor. Blankets and linen were rough. All staff were pleasant to deal with and friendly. I just think that specific Crowne Plaza needs updating. Great location, steps away from Masjid Nabawi.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff. 5 min walking distance from Haram
Stayed 1 night in Apr 2025

2/10 Terrible

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Should be renamed Holiday inn.
Stayed 21 nights in Mar 2025

2/10 Terrible

Rabi

Stayed 3 nights in Mar 2025

10/10 Excellent

Arabi

Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
هي المدينه و كفي
Stayed 1 night in Mar 2025

8/10 Good

Artur, Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
the near by motorway is noisy and the cost of the car park
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

AKRAM

Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place and close to the masjid 3min walk clean and worth the price
Stayed 5 nights in Mar 2025

4/10 Poor

Saimah

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed that I ordered a double bedroom and I’m given a triple bed I did not request this hotel said no other rooms available . I then didn’t get no room cleaned through out my whole stay . Had to ask for fresh towels . Bathroom condition is disgusting mould in the side of shower area. Not spacious enough as 3 beds took all the space . Had to ask for fresh water nothing felt like we was guest . Poor service poor condition of room poor experience all in all not happy at all
Stayed 3 nights in Mar 2025

6/10 Okay

Imran

Stayed 3 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

jessica

Liked: Staff & service, property conditions & facilities
The hotel was ok, they missed cleaning the rooms sometimes, the location is perfect, what made the hotel 6 star is as Mr Mohamad Nour, who was very kind and helped us a lot with every single difficulty and made our stay perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

zahra t

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort

رحلة رمضان

الفندق في موقع جيد قريب من المسجد النبوي خاصة لاماكن الرجال ، الغرف تحتاج الي تجديد والمطعم يقدم اختيارات جيدة
Stayed 1 night in Mar 2025

8/10 Good

Najma

Travelled with partner
Liked: Staff & service, amenities
we like the service , food , Friendly staff. close distance to Masjid (Rawda side) far for women side so a shuttle service is a blessing , room carpets and hallway areas need a change busy hotel making lot of money specially in Ramadan and Hajj so they can spend some to improve it . Overall we enjoyed our stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammed

Stayed 1 night in Mar 2025