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Grand Plaza Al Madina

Property class: 1

Photo gallery for Grand Plaza Al Madina

A hotel with arched windows and a prominent sign reading "Grand Plaza."
A hotel reception area with a wooden reception desk, a man in a white uniform, and a large floral arrangement.
A buffet with various dishes and a decorative centerpiece.
A hotel room with two beds, a desk, a TV, and a window with curtains.
A hotel room with a bed, a desk with a lamp, a chair, and a fruit bowl on the desk.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View map
5 zayd bin thabit St,, Madinah, 42311
  • Place, Prophet's Mosque
    ‪3 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with two beds, a desk, a TV, and a window with a view.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

A hotel room with two beds, a desk, a television, and a large decorative centerpiece on the bed.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About the area

Madinah

Grand Plaza Al Madina places you in the centre of Madinah, within a short 5-minute stroll of Prophet's Mosque and Masjid Abu Dharr al Ghifari. Highlights at this hotel include free in-room WiFi. .Near this Madinah City Center hotel, you'll find Quba Mosque.

What's nearby

  • Prophet's Mosque - 3 min walk - 0.3 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Safiya Museum and Garden - 13 min walk - 1.2 km
  • New Bilal Market - 17 min walk - 1.4 km

Getting around

  • Madinah Station - 20 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪Kiffa | كفة - ‬4 min walk
  • ‪kiffa - ‬5 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪New Jawa Restaurant - ‬4 min walk
  • ‪ستاربكس - ‬1 min walk

About this property

Grand Plaza Al Madina

Grand Plaza Al Madina offers its guests laundry facilities. The front desk is open around the clock. Self parking is free.
  • 451 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
Grand Plaza Al Madina offers 451 air-conditioned accommodations with complimentary slippers and a hairdryer. This Madinah hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • TV

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18-March 19, 2026, guests booked in breakfast included rate plans will receive sohor (pre-dawn meal) instead of standard breakfast, according to local custom.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 for adults and from SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 10007910

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Grand Plaza Al Madina Hotel
Grand Plaza Al Madina Madinah
Grand Plaza Al Madina Hotel Madinah

Frequently asked questions

Is parking available at Grand Plaza Al Madina?

Yep, Grand Plaza Al Madina has a free self car park.

Does Grand Plaza Al Madina serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Plaza Al Madina?

No, Grand Plaza Al Madina does not offer an airport shuttle service.

What time are check-in & check-out at Grand Plaza Al Madina?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand Plaza Al Madina?

No, pets are not allowed.

Grand Plaza Al Madina Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 64 reviews
Rating 8 - Good. 12 out of 64 reviews
Rating 6 - Okay. 13 out of 64 reviews
Rating 4 - Poor. 13 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Room surface staff were good Receptionist not that much
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Staff was exceptional and very courteous.
Stayed 8 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Shops nearby
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom ceiling was leaking when we got the room. There was a urine smell in the room. Quickly got the response from the staff. The leak was fixed but the smell was there.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and kids loved the buffet breakfast !!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yes breakfast was fresh. Staff was helpful.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to mosque and others that needed for stay like restaurants
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place walkable distance to rawdha
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty close to Haram and plenty of dining and shopping options
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Cleaning needs to be upgraded
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Everything was above board.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Very good location but lifts were a nightmare You had to wait for ages and most of the time there was no room, so we decided to take the stairs on many occasions
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Location is perfect, rooms very tight, elevator too bust and too slow, property too old Breakfast is good
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Location is great, however, the room allocated was not clean, bathroom in state of disrepair, no hot water. Some staff were not helpful. Limited lifts taking way too long to get, queues before and after salah times.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty much everything except staff
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Not enough elevators
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel i have ever booked in my entire life Elevator waiting time is terrible Out of 2 nights, 1 full night with no water in the bathroom The staff are unprofessional
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
the only good thing about the hotel was the closeness to the mosque, otherwise the Quality was very poor. The food was very average, the lift system was horrible, so we mostly had to use the stairs. The stairways where extremely smelly. The staff however was very nice, the check out time was adjustable and esp brother Riaz from Service on floor 2 was very helpful.
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

V good
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service
If it wasn’t for Md.. Hanif... & Md Abir khan our stay would have been bad, the hotel is dated but all the staff was very helpful, breakfast was awesome that kept us good, and the main thing is that the location is 1 min from door 339 in haram
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Had booked through Hotels.com on arrival we were told that we did not have booking or reservation we had to argue for hours before someone decided to ring there head office for them to confirm and told that they forgot to inform the hotel We waited almost 3 hrs before we were allocated rooms. which was very inconvenient as we were a group of 12.no compemsation or upgrade
Stayed 4 nights in Mar 2026