Pullman Zamzam Madina

5.0 star property
Luxury hotel with 4 restaurants and 24-hour front desk

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Exterior
1 bedroom, premium bedding, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$212
includes taxes & fees
13 July - 14 July

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Al-Baqi Cemetery
    ‪5 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Classic Room, 3 Single Beds (Without view)

8.2 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Royal Suite, 1 Double Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 7
  • 1 Double Bed

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

About the area

Madinah

A luxury stay in the heart of Madinah awaits you at Pullman Zamzam Madina. Within just a 10-minute stroll, you'll find Prophet's Mosque and The Green Dome. Highlights at this eco-friendly hotel include 4 restaurants and in-room free WiFi. .The buffet restaurant, The Horizon, serves international cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Madinah City Center hotel include New Bilal Market and Al-Baqi Cemetery.

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.0 km
  • Madina Mall - 4 min drive - 4.0 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Luxury hotel with 4 restaurants and 24-hour front desk
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. The luxury Pullman Zamzam Madina also features multilingual staff, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

What is the cancellation policy at Pullman Zamzam Madina?

Pullman Zamzam Madina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Zamzam Madina?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on 13 Jul 2025 start from NZ$212.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Zamzam Madina?

Yep, Pullman Zamzam Madina has a self car park with in/out privileges for SAR 70 per day. Onsite parking is limited.

What makes Pullman Zamzam Madina a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pullman Zamzam Madina.

Is Pullman Zamzam Madina family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Pullman Zamzam Madina is a hit with families.

Does Pullman Zamzam Madina serve breakfast?

Yep, guests love the buffet breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Pullman Zamzam Madina?

No, Pullman Zamzam Madina does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Zamzam Madina?

Yep, you can grab a meal at Pullman Zamzam Madina's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Pullman Zamzam Madina?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Pullman Zamzam Madina?

No, pets are not allowed.

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 785 out of 1251 reviews
Rating 8 - Good. 228 out of 1251 reviews
Rating 6 - Okay. 116 out of 1251 reviews
Rating 4 - Poor. 47 out of 1251 reviews
Rating 2 - Terrible. 75 out of 1251 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jessica

Stayed 2 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel to stay in.
Stayed 1 night in Mar 2025

10/10 Excellent

Yakubu

Liked: Cleanliness, amenities
Good treatment
Stayed 1 night in Mar 2025

8/10 Good

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient
Stayed 3 nights in Mar 2025

6/10 Okay

irfan

Slightly dated , customer service not the best
Stayed 2 nights in Mar 2025

8/10 Good

Sadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the outlets were not working- the tea pot wasn’t working- but it was close to the rawdah so loved the location.
Stayed 2 nights in Mar 2025

10/10 Excellent

MAXAMED MAHDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the masjid nabawi
Stayed 2 nights in Mar 2025

10/10 Excellent

Yime

The food was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Fahmid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Hassan, Romulus

Liked: Amenities
I had an exceptional experience at Pullman Zamzam Madina. From the moment I arrived, the service was top-notch. The staff were warm, welcoming, and highly professional — always ready to assist with a smile. The location is unbeatable, just a short walking distance to the Prophet’s Mosque, which made it extremely convenient, especially during prayer times. The rooms were spotless, spacious, and elegantly furnished, offering a peaceful and comfortable atmosphere after a long day. Breakfast was another highlight — an impressive variety with fresh and delicious options that cater to all tastes. The hotel lobby and common areas were equally well-maintained, creating a luxurious feel throughout. What really stood out was the attention to detail and hospitality. Whether you’re visiting for Umrah or on a family trip, Pullman Zamzam Medina provides the perfect mix of comfort, proximity, and high-end service. Highly recommended — I’d definitely stay here again.
Stayed 5 nights in Mar 2025

2/10 Terrible

Aboubakre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from both the staff and front desk was extremely disappointing. The food options were very limited, and the kitchen staff were noticeably rude. I was initially given a room where a strong smell of smoke continuously came in from neighboring rooms. I reported this issue multiple times over the course of three days before any action was taken. When they finally offered to move us, they gave us a room that did not have the city view I had specifically reserved and paid for. It was only after I informed them that I would be contacting the local authorities to report these ongoing issues that they made any attempt to address the situation—yet even then, they were far from accommodating. As a result of the prolonged exposure to smoke, my wife developed coughing and respiratory issues, which we had to endure for four days. To make matters worse, the neighboring guests were constantly loud and disruptive, adding to an already terrible experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

SHIR ATTIQ

Stayed 2 nights in Mar 2025

4/10 Poor

khlood

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Close to men haram gate but far from women gates. Old property,very busy Open buffet in Ramadan was very exotic but quality was low , food not tasty.
Stayed 6 nights in Mar 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying north of the mosque and the hotel really impressed me. Hotel staff really impressed me: from extending the booking to taking me outside the traffic barricade to catch a taxi (special thanks to khurshid abu said), the staff was really nice... the food could be better though but it is a minor wrinkle compared to rest of the stuff
Stayed 1 night in Mar 2025

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Everything was good including the staff who where very polite and helpful..the best feature I loved about our room was the view of the roza of prophet saw
Stayed 9 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virtually at the doorstep of The Haram

Proximity to The Haram is within 100m. Excelent
Stayed 8 nights in Mar 2025

10/10 Excellent

Yakubu

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Boubacar

Stayed 5 nights in Mar 2025

8/10 Good

Azad Tanya

Stayed 1 night in Mar 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

LIBRAGOLD

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

8/10 Good

Mariama Kolon Yali

Stayed 1 night in Mar 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, room comfort

Excellent

Nice clean and big room good and friendly
Stayed 3 nights in Mar 2025