See all properties
Save

Rotana Al Mesk Hotel

2.0 star property

Photo gallery for Rotana Al Mesk Hotel

Front of property
Lobby sitting area
Restaurant
Lobby lounge
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
2708 Alhaytham Bin, Abi Sinan Bani Khidr, Madinah, Madinah, 42311
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 5
  • 4 Single Beds

About the area

Madinah

At Rotana Al Mesk Hotel you'll be within just a 10-minute stroll of Prophet's Mosque and Al-Safiya Museum and Garden. Highlights at this hotel include in-room LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Additionally, you'll find locker space. .Sights within a 15-minute walk of this Madinah City Center hotel include Masjid Al Ghamamah and The Green Dome.

What's nearby

  • Al-Safiya Museum and Garden - 3 min walk - 0.3 km
  • New Bilal Market - 7 min walk - 0.6 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km

Getting around

  • Madinah Station - 22 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive

Restaurants

  • ‪بارنز - واجهة قباء - ‬6 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬3 min walk
  • ‪Al Rawdah Restaurant - ‬1 min walk
  • ‪Sunda Resto Madinah - ‬8 min walk
  • ‪Islamabad Restaurant | مطعم إسلام أباد - ‬4 min walk

About this property

Rotana Al Mesk Hotel

Rotana Al Mesk Hotel offers its guests a front desk safe. WiFi is free in public spaces.

This Madinah hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • No smoking on site
  • Locker space
Rotana Al Mesk Hotel offers 112 air-conditioned accommodations with a safe and complimentary slippers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and minibars (stocked with some free items). Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on request.

Similar properties

Exterior
Anwar Al Madinah Mövenpick Hotel
Madinah City Center
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.6 out of 5, Good, 1,001 reviews
The price is NZ$342
includes taxes & fees
30 June - 1 July
Anwar Al Madinah Mövenpick Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rotana Al Mesk Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10004058

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Rotana Al Mesk Hotel Medina
Rotana Al Mesk Medina
Rotana Al Mesk
Rotana Al Mesk Hotel Hotel
Rotana Al Mesk Hotel Madinah
Rotana Al Mesk Hotel Hotel Madinah

Frequently asked questions

What is the cancellation policy at Rotana Al Mesk Hotel?

Rotana Al Mesk Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Rotana Al Mesk Hotel?

No, Rotana Al Mesk Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Rotana Al Mesk Hotel?

Check-in begins at 4:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Rotana Al Mesk Hotel?

No, pets and service animals are not allowed.

Rotana Al Mesk Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 20 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 11 out of 62 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Edgar

Liked: Staff & service, property conditions & facilities
It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Mohammad

Liked: Amenities
It was ok, a little smelly..
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Yacine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

TAREQ S A Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tumbs Up!!!!

Great Experience.....
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Rashed

Liked: Cleanliness, staff & service
Disliked: Room comfort

Acceptable

Like: Acceptable place near to Haram and Qoba walk market Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing. But we paid nearly 100 dollars per night and it was not worth the price. The bathroom was not cleaned. The walls were thin so we heard every movement outside of the room. Overall it is a 1 star hotel and it lives up to that. Due to its location they’re able to profit from it. Next time I’d pay extra and choose another hotel.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Mohamad

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good. I wouldn’t stay there.

Very old building, smells really bad. You can see from the pictures old room, closet, electrical outlets, and the AC was loud. Lots of noise and WiFi was very very weak signal. Building definitely needs upgrade.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel. Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam
Verified

4/10 Poor

Mohamed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room for 3 persons was too small and unfortunately not clean enough. The beds are too old and would squeak when turning on them. I didn’t expect much to be honest given the relatively low prices. Breakfast was not possible because the whole breakfast area was reserved by a group. The staff were very friendly. Just as a tip: at least insure that the rooms are clean enough for the guests.
Verified

8/10 Good

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Der einzige Vorteil Haram ist zu Fuß erreichbar. War alleine aber mit Famillie auf keinen Fall, die Zimmer sind leider nicht Sauber.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Fatima zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel propre

Propre, très proche du Masjid Belle expérience overall
Stayed 2 nights in Jan 2023
Verified

4/10 Poor

AYMN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The staff uncooperative, no cleaning at all
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

ErtugrulBey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.
Stayed 1 night in Jan 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff where all nice, the hotel needs to be refurbished
Stayed 7 nights in Dec 2019
Verified

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est correct, l’hôtel est proche de commerces et petit resto, 3 minutes des portes 5 du haram, 5 minutes pour se rendre à al rawdah (tombe du prophète, d’abou bakr et omar). Moins de 10 min pour allonger l’esplanade et aller au cimetière al baqi. Poua aller à Al chouhada (montagne ouhoud, cimetière chouhada, mont des archers), il suffit de traverser l’esplanade en 10 min, et prendre un bus (6 rials, A/R). Le gros soucis c’est avec le wifi qui fonctionne mal et de manière aléatoire, avec un débit très faible.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
It will be very helpful if they can provide a Microwave Oven which helps especially for the guests with small children to warm up milk etc. and a wall clock which will be a great help so guests will not be late for their prayers.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

YAMEN

Liked: Staff & service, property conditions & facilities, room comfort
قريب جداً من الحرم , سعر مناسب جداً
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
High price,lower quality Small bathroom Not very clean
Stayed 1 night in May 2019
Verified

2/10 Terrible

MOUSTAFA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

يوم سئ فى المدينة

الإنترنت منقطع على طول و الحمامات بها صراصير صغيرة وضوضاء كثيرة
Stayed 1 night in May 2019
Verified

10/10 Excellent

Mohamed

Liked: Room comfort

No title

Location is perfect hotel didn’t have restaurant and have a very limited service front desk clerk not available all the time and they never answer the call if you need anything.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Internet doesn't work, owner refused to give me access to the wifi which did work.
Stayed 4 nights in Apr 2019