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Solana Hotel & Spa

4.0 star property
Beach fun in 3 outdoor pools, near Mellieha Bay

Photo gallery for Solana Hotel & Spa

Exterior
Luxury Suite | View from room
Panoramic Room | View from room
Luxury Suite
Luxury Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Room service
  • Gym
The current price is NZ$238
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Gorg Borg Olivier Street, Mellieha, Malta, MLH1025
  • Mellieha Church
    ‪5 min walk‬
  • Mellieha Bay
    ‪17 min walk‬
  • Popeye Village
    ‪3 min drive‬
  • Luqa (MLA-Malta Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for STANDARD Internal/Non Balcony Room

Minibar, in-room safe, desk, blackout curtains

STANDARD Internal/Non Balcony Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Minibar
Champagne service
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, blackout curtains

Studio

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for STANDARD Room

Minibar, in-room safe, desk, blackout curtains

STANDARD Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Room

Minibar, in-room safe, desk, blackout curtains

Panoramic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for STANDARD Studio

Minibar, in-room safe, desk, blackout curtains

STANDARD Studio

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Internal/Non Balcony Room

Minibar, in-room safe, desk, blackout curtains

Internal/Non Balcony Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Minibar
Champagne service
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for SUPERIOR Room

Minibar, in-room safe, desk, blackout curtains

SUPERIOR Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Mellieha

Solana Hotel & Spa places you in the heart of Mellieha, within a 10-minute walk of Mellieha Church and 4.2 km (2.6 mi) from Golden Bay. Highlights at this beach hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Nataraya Day Spa & Wellness can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Bellini Restaurant, is open for breakfast and dinner. Topdeck is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Mellieha hotel, attractions include Mellieha Bay and Paradise Bay Beach.

What's nearby

  • Mellieha Church - 5 min walk - 0.5 km
  • Mellieha Bay - 17 min walk - 1.5 km
  • Popeye Village - 3 min drive - 2.7 km
  • Paradise Bay Beach - 7 min drive - 5.6 km
  • Golden Bay - 7 min drive - 4.9 km

Getting around

  • Luqa (MLA-Malta Intl.) - 23 min drive

Restaurants

  • ‪Cave Bar at Pergola Club Hotel & Sp - ‬5 min walk
  • ‪Kebab Factory Mellieha - ‬3 min walk
  • ‪Villager by Munchies - ‬3 min walk
  • ‪Westreme - ‬3 min drive
  • ‪Debbie's Café - ‬1 min walk

About this property

Solana Hotel & Spa

Beach fun in 3 outdoor pools, near Mellieha Bay
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Solana Hotel & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a hot tub and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Mellieha hotel.

  • 241 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Solana Hotel & Spa offers 241 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Nataraya Day Spa & Wellness has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Maltese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bellini Restaurant
  • Prickly Pear
  • Topdeck
  • Tosca Restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2002
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 39 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 10 per day
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Solana Hotel
Solana Hotel Mellieha
Solana Mellieha
Solana Hotel Spa
Solana Hotel Spa
Solana Hotel & Spa Hotel
Solana Hotel & Spa Mellieha
Solana Hotel & Spa Hotel Mellieha

Frequently asked questions

What is the cancellation policy at Solana Hotel & Spa?

Solana Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Solana Hotel & Spa?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Solana Hotel & Spa on 24 Aug 2025 start from NZ$236.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Solana Hotel & Spa?

Yep, Solana Hotel & Spa has a secured covered self car park for EUR 10 per day. Onsite parking is limited.

Are there any beaches close to Solana Hotel & Spa?

The closest beach to Solana Hotel & Spa is Mellieha Bay (1.6 km).

Is there a spa on site at Solana Hotel & Spa?

Yep, Nataraya Day Spa & Wellness is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Solana Hotel & Spa have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Solana Hotel & Spa?

Solana Hotel & Spa features 3 outdoor pools, a full-service spa and an indoor pool.

Is Solana Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Solana Hotel & Spa is a hit with families.

Does Solana Hotel & Spa serve breakfast?

Yep, buffet brekkie is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Solana Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Solana Hotel & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Solana Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Solana Hotel & Spa?

No, only service animals are allowed.

Solana Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne Louise

Stayed 7 nights in May 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay, excellent breakfast and buffet meal, singer was good who was there couple nights. All staff friendly and helpful,facilities great
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay!

Had a great 3 night stay for business. Amazing facilities, happy hour and food in hotel. Only minor criticism was that they cleaned more room floor with a dirty mop and it left a wet dog smell for a day.
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay, very nice hotel in a location which suited our needs. The breakfast buffet was very good, although items were not as readily available later in the morning.
Stayed 5 nights in May 2025

10/10 Excellent

Jaspal Singh, Royal Wootton Bassett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, pretty good. We had a superior room but I wasn’t sure what was superior about it. Bathroom was nice but the furniture was a bit dated. Tiny balcony with a table and chairs but you had to move them to get on to it. I would stay there again
Stayed 8 nights in Apr 2025

8/10 Good

MD sana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 4 nights in Apr 2025

10/10 Excellent

WANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and safe location. Very friendly and accommodating staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Apr 2025

10/10 Excellent

Aleksa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Sidra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Food options are halal, themed buffet nights and a restaurant on site. Very clean and the spa is lovely with lots of treatments to choose from. Had one of the best facials there! Rooms were a little small considering we booked studio rooms. Rooms came with a spacious bathroom and a built in kitchen. Would have like more in room services such as water bottles and an iron.
Stayed 4 nights in Apr 2025

6/10 Okay

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel, drawn by its high ratings and promising amenities. Well located on a very quiet main road. Walking distance places to visit or with Bolt taxis. While there were aspects I appreciated, some experiences fell short of expectations. Positives: The hotel boasts a refreshed and welcoming ambiance, with modern decor that creates a pleasant atmosphere. Nice spa. The staff at the front desk were courteous and helpful during check-in, the stay, questions and making the arrival process smooth.​ Great shower! Areas for Improvement: Despite booking a premium room, the view was underwhelming (inexistant!), overlooking a dark corner area where a workman was drilling next to the balcony. This resulted in dust accumulation, which remained uncleaned the following day.​ The room felt cold (thin duvet), and adjusting the temperature controls didn't seem to make a difference, affecting overall comfort.​ Breakfast was average; the food lacked flavor, either under or overcooked or oily. Additionally, a few morning staff members seemed disengaged, impacting the dining experience.​ An unpleasant odor in the reception area, seemingly emanating from the pool and spa below, was noticeable and detracted from the otherwise inviting lobby.​ I experienced an issue with the elevator, getting stuck and requiring assistance, which was inconvenient and concerning.​ The area is nice for 2-3 days then you need to go further away to enjoy the island more. 3 out of 5 stars
Stayed 4 nights in Apr 2025

10/10 Excellent

Dávid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Gaynor

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Solana stay

The Solana is a good hotel, in a great location.Staff were amazing, very helpful , they went the extra mile! On the downside, their AC only works at to a certain temperature depending on the time of year, not great as our room was warm. We also had to swap rooms after two days due to the noise from a large flume vent outside our bedroom window, the hotel were more than happy to accommodate with a new room.
Stayed 6 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel very friendly staff on reception breakfast service cleaning staff all spoke i liked that a credit to hotel .my room was clean spacious a good shower bed comfy .i thought breakfast was excellent. Its on a bus linebus stop a few minutes away i very much enjoyed my stay thankyouas a sol traveller i was made to feel welcome.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bilal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property. Very friendly and polite staff. Delicious breakfast. Clean rooms.
Stayed 4 nights in Apr 2025

6/10 Okay

Aarish

Travelled with group
Liked: Staff & service, property conditions & facilities
Property was good. However they don’t replenish the room with a bottle of water everyday. Other than that can’t complain
Stayed 5 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained property with clean and comfortable room. Shoulder season and rooftop pools not heated. Breakfast is above average although limited gluten free choices I overpaid booking ahead. In spring one could get same room for almost half listed price last minute Plenty of restaurants in area. Great bus service to airport, Gozo and Valetta by boat piers a 15 minute bus ride away
Stayed 2 nights in Apr 2025

8/10 Good

THERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel with great facilities and really really friendly and helpful staff. Great happy hour for cocktails, room cleaned daily. The only downside was perhaps the wet room style shower as the water goes everywhere.
Stayed 5 nights in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Disappointing

On the hotel website it specifically states for a superior room that there is adjustable air conditioning and in the details it states there is individually controlled air conditioning. This is not the case and we were told by staff and maintenance that the hotel is on winter setting which meant the room would not go below 24 degrees. It is recommended that a room temperature is between 15.6-20 degrees Celsius for the most comfortable sleep, 24 was too hot. A portable fan and an AC unit was provided however both were too noisy and the AC unit blew out hot air at the back and needed the balcony door open to function. For security and noise we were not able to sleep with the balcony door open through the night. Really not good enough considering the wording on the room description on hotels.com and the hotel website.
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for sure!

Loved it. Staff were patient, attentive, friendly and conscientious.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and family friendly

Great value for money. Family friendly and staff couldn't have been more helpful.
Stayed 2 nights in Mar 2025