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Canopy by Hilton Memphis Downtown

4.0 star property
Hotel with a restaurant, 7-minute walk to Beale Street

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Room, 1 King Bed with Sofa bed, Corner | Living area
Exterior
Suite, 1 Bedroom | Living area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$281
includes taxes & fees
8 Jan - 9 Jan 2026

Explore the area

View map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪1 min walk‬
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Hairdryer
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Digital channels
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Desk chair
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium King Room-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room-Hearing Accessible

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2

View all photos for Premium Room 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room 2 Queen Beds

  • Sleeps 4

View all photos for Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, iron/ironing board

King Room

  • Sleeps 2

Corner King Room with Sofabed

  • Sleeps 4

View all photos for King Room-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

King Room-Hearing Accessible

  • Sleeps 2

View all photos for King Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

King Room With Mobility Accessible Bathtub

  • Sleeps 2

View all photos for Corner King Room

In-room safe, desk, laptop workspace, iron/ironing board

Corner King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for 2 Queen Beds Mobility Accessible With Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

I King Bed One Bedroom Suite City View

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe King Room with Seating Area

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

Memphis

Canopy by Hilton Memphis Downtown puts you in the heart of Memphis, within just a 10-minute stroll of popular attractions like Beale Street and FedExForum. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Memphis hotel include Bass Pro Shops at the Pyramid and Mississippi River.

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 km
  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Hotel with a restaurant, 7-minute walk to Beale Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Exterior
Hilton Garden Inn Memphis Downtown Beale Street
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$242
includes taxes & fees
3 Jan - 4 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Memphis Downtown?

Canopy by Hilton Memphis Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 8 Jan 2026 start from NZ$280.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Memphis Downtown?

Yep, Canopy by Hilton Memphis Downtown has secured covered valet parking with in/out privileges for USD 45.88 per night.

Does Canopy by Hilton Memphis Downtown serve breakfast?

Yep, full brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Memphis Downtown?

No, Canopy by Hilton Memphis Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Memphis Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Memphis Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Memphis Downtown?

Cats and dogs are welcome at Canopy by Hilton Memphis Downtown, with food and water bowls on offer.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rosa, PHOENIX

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean bed was comfy and the location was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff particularly valet very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Racheal

Liked: Cleanliness, amenities
Clean and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Staff exceptional
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was good but my chiller wasn’t working and when I reported it I was just told there was nothing they could do
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marsha

Travelled with partner
Liked: Amenities
I liked that you could walk to certain places and the check-in staff were very pleasant. I definitely did not appreciate paying for parking. On your website it says you offered free breakfast yet we ended up spending $53.00. The valet staff was very pleasant and helpful. I cannot honestly say I would recommend this Hotel without mentioning these things. At least if you have to pay for the Hotel and parking you could offer a free breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience of this hotel. Everything was great. The room was so spacious and very clean. It’s close to so many dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet attendant was exceptional
Stayed 2 nights in Sep 2025

6/10 Okay

Britta

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Liked: Room comfort
Disliked: Property conditions & facilities

Chris Neal

Reception staff not very friendly, bar staff terrible attitude and no stock on bar. Having to go to another floor for water and ice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Schnequa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jinsoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel compared to its rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind helpful staff
Stayed 2 nights in Aug 2025

6/10 Okay

Wyatt

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
The best thing about our stay was the valet staff. Our room had a cracked sink and dirt on the bathroom floors. The beds were completely sunk in and we had to use pillows to prop ourselves from rolling off. The hand soap in our bathroom had not been refilled. On the one occasion that I visited the coffee shop downstairs, the drink I ordered (spicy Mexican hot chocolate) wasn’t available because they “ran out of the ingredients”. At the end of our stay I asked the front desk for an itemized bill and the person working at the front said they couldn’t give me one because the printer was broken. Each one of these situations would not have been a deterrent on their own. When combined, though, it was enough for pause. The valet staff were amazing and we appreciated all their hard work. Unfortunately we will not be returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit disappointed with the cost of drinks at the bar, 3 drinks were $100. Really liked the location and being across from the Peabody. Also, were kept awake by the loud mufflers cruising up and down Union and we were on the 3rd floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 3 nights in Aug 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good check in
Stayed 2 nights in Aug 2025

6/10 Okay

Arzil

Liked: Staff & service
Disliked: Cleanliness
For being a 4 star hotel it was not up to standard. The bathroom was not clean, dirt and grime was in the corners of the shower pan and along the glass door. A poor job was done to fix issues like gaps between the tile, which were sloppily caulked over. I’ve stayed in 2.5 star Holiday Inns with cleaner restrooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025