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Canopy by Hilton Memphis Downtown

Property class: 4

Photo gallery for Canopy by Hilton Memphis Downtown

A modern lounge area with seating and a bar in the background.
A modern dining area with a long table, orange chairs, and hanging light fixtures.
A restaurant interior with booths, tables, and a colorful graffiti wall.
A conference room with a long table, chairs, and a wooden wall with a 'canopy by Hilton' sign.
A hotel room with a large bed, a small round table, a bench, a window with a view of buildings, and a minibar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$264
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪1 min walk‬
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Bathtub

A modern living room with a yellow sofa, a dining table, and a TV displaying 'Caropy by Hilton'.

Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-In Shower)

A hotel room with a bed, a headboard, a wall-mounted light, and a view of the street outside.

Room, 1 King Bed, Mobility Accessible, Bathtub (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a bed, a headboard, a wall-mounted light, and a view of the street outside.

Room, 1 King Bed, Mobility Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub, Corner

A hotel room with a bed, a desk, a TV, a bookshelf, and a floor lamp.

Room, 1 King Bed, Bathtub, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Bathtub, Corner

A modern hotel room with a bed, desk, and TV.

Room, 1 King Bed with Sofa bed, Bathtub, Corner

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Bathtub

A hotel room with a large bed, bedside tables, a wardrobe, and a view of the city.

Premium Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a bed, desk, chair, and a large TV screen displaying the hotel's name.

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(82 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub

A hotel room with a large bed, a desk with a chair, a standing lamp, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 King Bed, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A hotel room with a bed, a headboard, a wall-mounted light, and a view of the street outside.

Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

A hotel room with a large bed, a small round table, a bench, a window with a view of buildings, and a minibar.

Premium Room, 1 King Bed, Hearing Accessible, Bathtub (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a small round table, a bench, a window with a view of buildings, and a minibar.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Premium Room, 2 Queen Beds, Mobility Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Premium Room, 2 Queen Beds, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds, Bathtub

8.6 out of 10
Excellent
(42 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Bathtub (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds, Hearing Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a bookshelf, and a large window with a view.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A hotel room with a bed, a bedside table with a lamp, a clock, and a telephone.

Suite, 1 King Bed, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Downtown Memphis
  • Pet-friendly
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9.0 out of 10, Wonderful, 1,002 reviews
The price is NZ$265
includes taxes & fees
22 Nov - 23 Nov
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About the area

Memphis

Canopy by Hilton Memphis Downtown puts you in the heart of Memphis, within just a 10-minute stroll of popular attractions like Beale Street and FedExForum. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Memphis hotel include Bass Pro Shops at the Pyramid and Memphis Zoo.

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 km
  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Jay's Coffee & Cuisine - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Memphis Downtown?

Canopy by Hilton Memphis Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 26 Nov 2026 start from NZ$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Memphis Downtown?

Yep, Canopy by Hilton Memphis Downtown has secured covered valet parking with in/out privileges for USD 45.88 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Canopy by Hilton Memphis Downtown serve breakfast?

Yep, full brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Memphis Downtown?

No, Canopy by Hilton Memphis Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Memphis Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Memphis Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Memphis Downtown?

Cats and dogs are welcome at Canopy by Hilton Memphis Downtown, with food and water bowls on offer.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first-rate property. Excellent downtown location with a friendly staff. We will stay here again the next time we are in Memphis
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy Hotel is my favorite place to stay in Memphis. The property is always clean, well-maintained, and welcoming. The valet team is exceptional—friendly, professional, and consistently provides outstanding service. Every stay has been a great experience, and I am always pleased with the level of hospitality I receive. I highly recommend the Canopy Hotel to anyone visiting Memphis.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I favorite place to stay while in Memphis!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for fun! Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Parking is expensive. Coffee provided is very good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Nice hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Room was great and staff was amazing. Great Stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay! From the valet team to house keepers to the front desk staff everyone was respectful nice and answered any questions we had. I would like to mention Shelita and Jermaine who work at the front desk they were amazing! They greeted us no matter the time, they help explained process and were extremely nice! They help to make my husband and I stay better.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very modern and convenient. My bed was comfortable and the room was clean and gave a relaxing feel. The front desk attendants were very friendly and nice. The bar and restaurant area has a very elegant look.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to Beale Street and the FedEx Forum. Very happy with our stay. Will stay again when I come to Memphis.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The stay was wonderful! I’m a Memphian and I’ll give it 3.5/5
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate! Just amazing!! My entire experience was beautiful! The rooms, the bar, the staff the atmosphere and our feeling of safety! Loved it.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly. It was walking distance to all the bars.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great dining.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close to bars.
Stayed 1 night in Dec 2025