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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Parking available
  • Pet-friendly
The current price is NZ$235
includes taxes & fees
18 May - 19 May

Explore the area

Map
300 N 2nd Street, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪12 min walk‬
  • Beale Street
    ‪2 min drive‬
  • FedEx Forum
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

Crowne Plaza Memphis Downtown Hotel by IHG puts you in the heart of Memphis, within a 20-minute stroll of popular places like Bass Pro Shops at the Pyramid and Peabody Ducks. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Notes & Provisions, is open for breakfast and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 2320 square feet (216 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute walk of this 3.5-property class Downtown Memphis hotel include Beale Street and Mississippi River.

What's nearby

  • Renasant Convention Center - 5 min walk - 0.4 km
  • Bass Pro Shops at the Pyramid - 12 min walk - 1.0 km
  • Peabody Ducks - 18 min walk - 1.5 km
  • Beale Street - 2 min drive - 1.8 km
  • FedEx Forum - 2 min drive - 2.0 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street
Crowne Plaza Memphis Downtown Hotel by IHG offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2320 square feet (216 square metres) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Memphis Downtown Hotel by IHG. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Conference rooms
  • 2320 sq ft of conference space
  • 216 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Memphis Downtown Hotel by IHG offers 230 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Lobby

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,538 reviews
The price is NZ$199
includes taxes & fees
21 May - 22 May
Hotel Indigo Memphis Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Memphis Downtown Hotel by IHG?

Crowne Plaza Memphis Downtown Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on 18 May 2025 start from NZ$234.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Memphis Downtown Hotel by IHG?

Yep, Crowne Plaza Memphis Downtown Hotel by IHG has a self car park with in/out privileges for USD 22 per day.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Crowne Plaza Memphis Downtown Hotel by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to October.

What makes Crowne Plaza Memphis Downtown Hotel by IHG a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Memphis Downtown Hotel by IHG.

Is Crowne Plaza Memphis Downtown Hotel by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Memphis Downtown Hotel by IHG is a hit with families.

Does Crowne Plaza Memphis Downtown Hotel by IHG serve breakfast?

Sure does, buffet breakfast is available daily from 6 AM to 9:00 AM.

Is there a free airport shuttle available at Crowne Plaza Memphis Downtown Hotel by IHG?

No, Crowne Plaza Memphis Downtown Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Memphis Downtown Hotel by IHG?

Yep, you can grab a meal at Crowne Plaza Memphis Downtown Hotel by IHG's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Memphis Downtown Hotel by IHG?

Cats and dogs are welcome at Crowne Plaza Memphis Downtown Hotel by IHG, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 50 kg per pet.

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 239 reviews
Rating 8 - Good. 42 out of 239 reviews
Rating 6 - Okay. 38 out of 239 reviews
Rating 4 - Poor. 23 out of 239 reviews
Rating 2 - Terrible. 25 out of 239 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Excellent front desk staff! Very welcoming and accommodating! Room was clean but a lot of lights didn’t work. Only issue was our room wasn’t serviced as requested but the ladies at the front desk made up for it!
Stayed 4 nights in Feb 2025

4/10 Poor

John

Travelled with family
Wall paper peeling. Toilet running constantly. Turned AC down to 68 but felt like 75
Stayed 3 nights in Feb 2025

4/10 Poor

AHMAD

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Stayed 4 nights in Feb 2025

4/10 Poor

Raj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms could be more up to date!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Robby

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This Crowne Plaza was in very poor shape.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
Stayed 5 nights in Oct 2024

10/10 Excellent

noe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Hannibul

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

4/10 Poor

Edwin

Stayed 1 night in Oct 2024

8/10 Good

Mashairi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Xavier

Stayed 1 night in Sep 2024

6/10 Okay

Maxine

Travelled with family
Disliked: Staff & service
The property was nice. The check in was horrible I booked through Expedia for $265.56 the hotel over charged me $309.56 I’ve been trying to reach Crown Plaza accounting department I’ve left messages and no response.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Stayed 2 nights in Sep 2024

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Must of the lights and outlets were nonfunctional. Shower had 3 shampoos, no conditioner, no body wash, no other soap. I was double charged. I booked through Expedia and they also charged me for the room.
Stayed 1 night in Sep 2024