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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and free local area shuttle

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Exterior
Fridge, coffee/tea maker
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Gym
  • Housekeeping
The current price is NZ$206
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the area

Memphis

At Hampton Inn & Suites Memphis East Germantown Area you'll be within a 20-minute walk of Lichterman Nature Center and 3.8 km (2.3 mi) from Opera Memphis. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 20-minute drive of this Memphis hotel include Graceland and Beale Street.

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • Shelby Farms Visitor Center - 8 min drive - 8.1 km
  • University of Memphis - 9 min drive - 8.8 km
  • Graceland - 19 min drive - 23.5 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • McDonald's
  • ‪Red Koi Japanese Cuisine - ‬14 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel in Memphis with free breakfast and free local area shuttle
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Memphis East Germantown Area. A free area shuttle within 5 miles is available. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn & Suites Memphis East Germantown Area offers 130 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenity

Staybridge Suites Memphis - Poplar Ave East by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 976 reviews
The price is NZ$221
includes taxes & fees
2 Sept - 3 Sept
Staybridge Suites Memphis - Poplar Ave East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Memphis East Germantown Area?

Hampton Inn & Suites Memphis East Germantown Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on 14 Sept 2025 start from NZ$206.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Memphis East Germantown Area?

Yep, Hampton Inn & Suites Memphis East Germantown Area has a self car park for USD 10 per night.

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool.

Is Hampton Inn & Suites Memphis East Germantown Area family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Memphis East Germantown Area is a hit with families.

Does Hampton Inn & Suites Memphis East Germantown Area serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered daily, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Memphis East Germantown Area?

No, Hampton Inn & Suites Memphis East Germantown Area does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Memphis East Germantown Area?

Check-in begins at 4 PM. Check-out time is noon.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 172 reviews
Rating 8 - Good. 48 out of 172 reviews
Rating 6 - Okay. 21 out of 172 reviews
Rating 4 - Poor. 8 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Virginia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Stayed 1 night in May 2025

6/10 Okay

Roseanne

Disliked: Staff & service, property conditions & facilities, room comfort
The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Stayed 5 nights in May 2025

10/10 Excellent

Brittany

Stayed 2 nights in May 2025

4/10 Poor

Nathaniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I didnt get the room a paid for. Unbelievable....
Stayed 2 nights in May 2025

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025

10/10 Excellent

Forest

Stayed 1 night in May 2025

10/10 Excellent

Chastity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Stayed 2 nights in May 2025

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were not prepared to have to get a parking ticket to even enter the parking lot nor we were prepared to have to pay $10 for parking, especially since this was not right downtown. When we got settled into our room we could not get the TV to work. We called the front desk and a maintenance person was to come fix it, but no one ever came. The lamp between the two beds would not turn on and the outlet there did not seem to be working. Other wise the room was clean and well supplied and the dining area was nice.
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast. Overall nice stay.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were so friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk Jacob was Amazing and made sure our stay was memorable.. Shuttle service to and from Downtown 5 stars
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a nice area and the room and property were nice. However I did find the cleanliness of room a little off putting. The kitchen looked as if the cabinets, microwave and refrigerator hadn't been wiped down in awhile. You could see food caked up on cabinet handles as well as microwave and refrigerator handles. The bathroom door had what looked like food stains on it. Staff was very pleasant and the breakfast was very good.
Stayed 4 nights in May 2025

4/10 Poor

Shawn

Disliked: Property conditions & facilities
This was my 2nd stay at this hotel. I knee after the first stay that it was awful and I almost didn't go back, but the price wad so good that I convinced myself to give it a second chance. The mattresses are AWFUL and desperately need replacing. The toilets are very low to the ground. There is no water pressure in the shower. We had 2 rooms, each with 2 queen beds that "slept 5" and supposedly had a sleeper sofa, no sleeper. We only had 2 towels in each room that supposedly slept 5. The air conditioner didn't work well and it was HOT. The walls are paper thin and you can hear everything in the room next door including their morning alarm. YOU GET WHAT YOU PAY FOR. NEVER again!
Stayed 2 nights in May 2025

8/10 Good

Everette

Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe. Strange parking now
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Stayed 1 night in Apr 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Never again will I stay here!!!!!

After traveling for 15 hours we were exhausted. We got to our room and I got in the shower and in the room next door was a screaming kid and the adults were talking way too loud. Then we get woke up at 5:30 am central time because of people talking so loud. I will not come back to this total again. I don’t care how nice the hotel is or if the breakfast is good or not. I CAN NOT STAND RUDE PEOPLE!!
Stayed 1 night in Apr 2025

10/10 Excellent

Sarai, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go places
Stayed 1 night in Apr 2025

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness
The pull a ticket entry is ridiculous and has no real security purpose the dishwasher was full of dirty dishes upon arrival housekeeping associate was rude
Stayed 2 nights in Apr 2025

10/10 Excellent

CASEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem. Was the bed was too soft
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with gate - felt safe
Stayed 1 night in Apr 2025