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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and free local area shuttle

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Free daily buffet breakfast
Fridge, coffee/tea maker
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Gym
  • Housekeeping
The current price is NZ$198
includes taxes & fees
20 July - 21 July

Explore the area

Map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay films

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Parking included
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4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$171
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6 July - 7 July
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About the area

Memphis

At Hampton Inn & Suites Memphis East Germantown Area you'll be within a 20-minute walk of Lichterman Nature Center and 3.8 km (2.3 mi) from Opera Memphis. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this Memphis hotel include University of Memphis and Wolfchase Galleria.

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • Shelby Farms Visitor Center - 8 min drive - 8.1 km
  • University of Memphis - 9 min drive - 8.8 km
  • Graceland - 19 min drive - 23.5 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel in Memphis with free breakfast and free local area shuttle
Hampton Inn & Suites Memphis East Germantown Area offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Memphis East Germantown Area. A free area shuttle within 5 miles is available. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn & Suites Memphis East Germantown Area offers 130 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenity

Staybridge Suites Memphis - Poplar Ave East by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 947 reviews
The price is NZ$206
includes taxes & fees
6 July - 7 July
Staybridge Suites Memphis - Poplar Ave East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Memphis East Germantown Area?

Hampton Inn & Suites Memphis East Germantown Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on 20 Jul 2025 start from NZ$198.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Memphis East Germantown Area?

Yep, Hampton Inn & Suites Memphis East Germantown Area has a self car park for USD 10 per night.

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool.

Is Hampton Inn & Suites Memphis East Germantown Area family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Memphis East Germantown Area is a hit with families.

Does Hampton Inn & Suites Memphis East Germantown Area serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered daily, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Memphis East Germantown Area?

No, Hampton Inn & Suites Memphis East Germantown Area does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Memphis East Germantown Area?

Check-in begins at 4 PM. Check-out time is noon.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 144 reviews
Rating 8 - Good. 39 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 7 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay!!!

It was a nice stay for me I had to have surgery the next day so I had to to leave like 4am!! It was a 10/10
Stayed 1 night in Mar 2025

8/10 Good

Ayaz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is neat and clean and has easy access to poplar ave , Hwy 240 /walnut grove. FYI: you can use your room key for the parking gate.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Best sleep, not crazy bout paying ten bucks to park. Spuds at breakfast , awesome. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Antoine

Stayed 2 nights in Mar 2025

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Destination Dinner

Everything was just fine, excellent friendly staff, beds were too soft for my back but everything was excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Alejandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eider, Doral

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

6/10 Okay

Darlene

Business traveller

Biggest disappointment.

Had to pay for parking if i want to park on the hotel property. At a rate of $10.50 per night. Wow!!!!! If you wanted to get wifi for free you had to join the Hilton Honors to get wifi free. If you didnt join you had to pay something like $4.99 per day. They also charged me an additional deposit of $100, just incase we messed up the room, most hotel only charge $50. In my opinion the making of the beds was sloppy, they had no info for restaurants, or rental cars etc, hell there wasnt even a bible in the room. In all my times ive stayed at hotels, they always had free wifi and free parking. It was very disappointing. Hilton isnt what it use to be and in the future i think ill stick with Marriott. Oh yeah and there wasnt a microwave either. Every hotel ive ever stayed at had one. Hilton needs to get it together. I mean seriously get it together.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

My room was excellent and very quiet. I loved my stay. I will be back
Stayed 1 night in Mar 2025

4/10 Poor

Colleen

Travelled with family
Disliked: Amenities, property conditions & facilities
First room wasn’t prepared for new guests. Front desk moved us- second room did not have working AC or vent for bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

kelsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the fact that you have to pay $10 per night to park in their parking lot.
Stayed 1 night in Mar 2025

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Our heat didn't work and they found us another room immediately..The only complaint I have is the pillows. Everything else was great.
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Stayed 1 night in Feb 2025

8/10 Good

Elhadj

Liked: Cleanliness, staff & service, amenities
B
Stayed 1 night in Feb 2025

10/10 Excellent

Chaney

Stayed 2 nights in Jan 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but very safe area. Not a bad drive to Graceland. It's on the east side of the belt around Memphis
Stayed 2 nights in Dec 2024

2/10 Terrible

CAROLYN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There has definitely been a decline at this property or maybe this is their new standard. My classmates and I will no longer stay here. We found another hotel, with bathrooms cleaned during room service, Floors vacuumed, doors cleaned, dishes clean, toilets cleaned… this place was disgusting. It’s clear management has no standards and oh by the way went to the front desk for assistance, there was no one at the desk and then a guy comes from the office, when I asked him for assistance he said he doesn’t work here???? What the what, I went to my room locked the door and made sure I was prepared to defend myself.!!! Don’t stay here, there better safer options in TN.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn Denise, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Dec 2024