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Hotel Napoleon Memphis

4.0 star property
Hotel with a restaurant, a short walk to Beale Street

Photo gallery for Hotel Napoleon Memphis

Breakfast area
Lobby
Front of property
Lobby
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • Beale Street
    ‪6 min walk‬
  • FedExForum
    ‪8 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪18 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Memphis

Hotel Napoleon Memphis places you in the centre of Memphis, within just a 15-minute stroll of popular places like Beale Street and FedExForum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Downtown Memphis hotel, attractions include National Civil Rights Museum and Bass Pro Shops at the Pyramid.

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 5 min walk - 0.4 km
  • Beale Street - 6 min walk - 0.6 km
  • FedExForum - 8 min walk - 0.7 km
  • Bass Pro Shops at the Pyramid - 18 min walk - 1.5 km

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Huey's Restaurant - ‬4 min walk
  • ‪Bardog Tavern - ‬5 min walk
  • ‪Flying Fish - ‬5 min walk
  • ‪Capriccio Grill - ‬4 min walk

About this property

Hotel Napoleon Memphis

Hotel with a restaurant, a short walk to Beale Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Hotel Napoleon Memphis. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Built in 2016
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 17 per day)
  • Covered parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Hotel Napoleon Memphis?

Hotel Napoleon Memphis offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Napoleon Memphis?

Yep, Hotel Napoleon Memphis has a covered self car park with in/out privileges for USD 17.00 per day.

What makes Hotel Napoleon Memphis a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Napoleon Memphis.

Is there a free airport shuttle available at Hotel Napoleon Memphis?

No, Hotel Napoleon Memphis does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Napoleon Memphis?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Napoleon Memphis?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 913 reviews
Rating 8 - Good. 256 out of 913 reviews
Rating 6 - Okay. 90 out of 913 reviews
Rating 4 - Poor. 49 out of 913 reviews
Rating 2 - Terrible. 23 out of 913 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

edith

Travelled with group
Disliked: Staff & service

Terrible experience

I booked the room at the hotel Napoleon based on the reviews and photos of their amenities. The hotel was basic at best. They advertised for things that they didn't offer. The carpets were musty/dirty and the furniture was so scratched up. There was a photo of a restaurant which didn't exist, a bar area which didn't exist, and a $15 breakfast special that didn't exist!!! The front desk guy was on his phone whenever we entered the lobby area and only spoke when I got a soda. As if I were about to rob him the way that I was robbed. All of the photos need to be taken down! The rooms were just average and we paid $171 for absolutely nothing!
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lobby was decorated beautifully
Stayed 1 night in Mar 2025

10/10 Excellent

Casey

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Hotel Napoleon after a last minute decision to stop in Memphis. This boutique hotel is both aesthetically and practically appealing. Check in was seamless as they had our room awaiting our arrival, the amenities were plentiful and we even found a fun little welcome bag upon entering the room. A huge surprise when we found our room serviced after a day of sightseeing, most of which was walkable from the hotel. As frequent travelers, this is not something we often count on these days. Parking is simple in the garage directly attached to the hotel, in and out privileges even allowed. We truly enjoyed our brief stay and hope to be back someday.
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Laurie Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, remodeled in the art deco theme. Super friendly and knowledgeable staff. Non franchise affiliated. Added special touches like a welcome bag with water and a cookie package.
Stayed 5 nights in Mar 2025

10/10 Excellent

Debra

Stayed 5 nights in Mar 2025

10/10 Excellent

HENRY

Stayed 1 night in Mar 2025

6/10 Okay

Preshas

Stayed 3 nights in Mar 2025

6/10 Okay

Hunter

Travelled with family
Liked: Cleanliness
It’s a cool looking hotel, and the price isn’t bad. But it’s also not perfect by any stretch. After a nine hour drive to get there, the guy working the front desk trash talked our home city (he apparently grew up one town over). Some of our towels were not clean, which became more of a problem when housekeeping never came by our room the next day. Then, when I called the front desk for replacement towels, there was only one guy working the desk and no other employees, so he couldn’t leave to bring us any. And the walls are VERY thin. When the people one room over started smoking weed, we smelled it immediately. When they started having sex, we could hear everything. So, they were having a better time than we were. Also, our room’s AC didn’t work so it was hot as hell. Again, cool looking place, and maybe we were the victims of circumstance more than a bad hotel. But it was not ideal.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the superb customer service, friendly team members, decor, to the food… excellent! I will stay here for all future visits to Memphis.
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
Super cute property that has a cool history. Great beds! Very cold shower with little pressure
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was engaging and helpful. The bar/restaurant was amazing.
Stayed 1 night in Mar 2025

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

All good, except for the parking! The hotel advertises “covered parking”!! The hotel does not have parking! The hotel happens to be directly adjacent to regular street parking that the general population uses (too)! It is not convenient and it is a “trick” by the hotel owner/staff to say that the hotel has parking! The concierge had his tail between his legs when asked about this situation, basically admitting “we” have had many complaints about our parking situation!? Also, there isn’t any ice to be found in this hotel (either)! Which I found odd! The front desk man did offer to have the concierge go and get me ice?! I umm, just said no, that is silly! Little things? Maybe, but those little things add up! Last item. Hopefully, when “you” check in, you’re the only person checking in?? Why? Because there is only one person at the desk, or at least for the time I was there, there was only one person at the desk? It really slows the checking in process! No breakfast and stale or leftover sweets on a very small mantle piece in the lobby! Not what anyone would expect at any type of “starred” hotel! But room was nice, if that helps?
Stayed 2 nights in Mar 2025

6/10 Okay

Ed

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Cara, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 night stay at the Napoleon. It’s conveniently located downtown so there’s lots of places to walk to. Staff was super friendly. We’ll definitely be back as I’m in Memphis often.
Stayed 4 nights in Mar 2025

8/10 Good

Lucy, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too dim in room. Regret there was no armchair in room. It wasn’t clear that there was no dining option on Sunday.
Stayed 3 nights in Mar 2025

8/10 Good

yuri

Stayed 1 night in Mar 2025

4/10 Poor

Carhonda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved Memphis. The hotel was nice to the eye but the room service was terrible. We paid $17 a day to park in a parking garage because there is no parking for the hotel. It’s in a convenient part of downtown Memphis.. it’s literally close to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Ema

Business traveller
Employees are very kind and helpful!
Stayed 3 nights in Mar 2025

2/10 Terrible

Nathan, Asheville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My experience with Hotel Napoleon was unfortunately tainted by a frustrating issue with my booking. Due to a mix-up between Expedia and the hotel, I was forced to pay twice for my stay with the expectation of receiving a refund for one of the charges. The hotel staff personally assured me that I would be reimbursed after making the second payment, but weeks later, after multiple back-and-forth conversations with Expedia, I was told that the hotel’s manager had declined my refund request. It wasn’t until Expedia reviewed the audio recording from the night of my check-in that I finally received my money back—without an apology from either Expedia or Hotel Napoleon. The most concerning part is that if I hadn’t been persistent, I would have been charged twice with no recourse. Neither the hotel nor Expedia seemed to care about resolving the issue until I pushed for proof. If you choose to stay here, keep track of all your conversations and records—they may be the only thing preventing you from being unfairly charged. I can’t recommend a hotel that fails to uphold its word and offers such poor customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

Bionca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Caden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most unique hotels in Memphis!
Stayed 1 night in Mar 2025