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Quality Inn & Suites Germantown North

2.5 star property
Hotel in Germantown with free breakfast and 24-hour business centre

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Indoor pool, open 6 AM to 10 PM, pool loungers
Suite, Non Smoking
Exterior
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is NZ$164
includes taxes & fees
7 July - 8 July

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Wolfchase Galleria
    ‪11 min drive‬
  • University of Memphis
    ‪16 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About the area

Germantown

At Quality Inn & Suites Germantown North you'll be 2.9 km (1.8 mi) from Methodist Le Bonheur Germantown Hospital and 3.9 km (2.4 mi) from Opera Memphis. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Free full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Germantown hotel include Wolfchase Galleria and University of Memphis.

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 3 min drive - 2.9 km
  • Baptist Memorial Hospital-Memphis - 7 min drive - 6.8 km
  • Shelby Farms Visitor Center - 8 min drive - 8.5 km
  • Wolfchase Galleria - 11 min drive - 10.6 km
  • University of Memphis - 16 min drive - 15.5 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys Germantown - ‬3 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Firehouse Subs - ‬3 min drive

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Languages

English

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  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Germantown North?

Quality Inn & Suites Germantown North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Germantown North?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Germantown North on 7 Jul 2025 start from NZ$164.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Germantown North?

Yep, Quality Inn & Suites Germantown North has a free self car park.

Does Quality Inn & Suites Germantown North have a pool?

Quality Inn & Suites Germantown North has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6 AM to 10 PM.

Is Quality Inn & Suites Germantown North family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites Germantown North is a hit with families.

Does Quality Inn & Suites Germantown North serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Quality Inn & Suites Germantown North?

No, Quality Inn & Suites Germantown North does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Germantown North?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 224 out of 935 reviews
Rating 8 - Good. 230 out of 935 reviews
Rating 6 - Okay. 212 out of 935 reviews
Rating 4 - Poor. 131 out of 935 reviews
Rating 2 - Terrible. 138 out of 935 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, room comfort
It was a dip in the floor seem like deadly accident going to happen
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

JENNIFER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time or money!

Absolute shiit hole!!! Stayed here with a large group for 2 nights. Reserved 10 rooms. More problems than I can even name but to name a few 1. The floor in the rooms are sinking in so bad you can hardly walk on it without losing your balance. Feels like you’re going to fall through to the floor below. So bad the furniture is even leaning. 2. Toilets don’t work. Had to take the back off and lift the bar up in the back of the tank to flush. 3. Constant power surges causing the lights to flicker repeatedly. 4. 3 of the rooms smelled of mold/mildew so bad air freshener wouldn’t help. 5. Entire 2nd floor smelled like weed. Great setting for a group of students! Notified front desk about multiple different issues and nothing was done. Definitely a rip off at $120 a night!
Stayed 2 nights in Mar 2025

4/10 Poor

Girish

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Experience

Had to contact front desk to get a blanket, no blanket or the comforter on the bed, enough hot water for one shower, ran out of hot water at the end, room phone was non functional, the floor was peeling the vinyl layer of the LVP, was not able to power off AC to eliminate the noise, no toaster in the breakfast, dried up oatmeal pot!. Bed was very comfortable, Wifi had excellent speed, fridge and microwave worked fine.
Stayed 1 night in Mar 2025

4/10 Poor

Jala

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Not a 5 star hotel just get me by hotel

The key card wouldn’t let me in the room I had to try it 5 time Friday night. Saturday morning when I came back from my 5k race the key card showed red I had to take it to the front desk to get the key card reprogrammed. In the bathroom the hot water was more like lukewarm. Really all need was a bed to sleep in for Friday night.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelly

Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were stained, bathtub had huge cracks in the bottom and had to stand on a kitchen mat. Hallways smelled like marijuana every time we left the room. In the middle of the night both nights we stayed there were arguments out in the hallway that woke us up. Lamp beside my bed did not work.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Rooms and bathrooms were gross. Mold and stains .
Stayed 1 night in Feb 2025

8/10 Good

Suellen

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was fine and clean. Hot breakfast was not hot at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a huge deal but the floors of our room were almost like caving and it seemed as if it was uneven which made the tv stand lean forward.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 5 nights in Jan 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Britney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel from hell

I was not happy with my stay the bed smelled like mildew,the water for the hot tub was not hot it was barely warm so we couldn’t enjoy the hot tub,the heat was barely gitn hot so the room was cold,the worker refused to give me a refund,and the next morning one of the workers walked in my room on me
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Liked: Staff & service
Great staff! Very accommodating! Breakfast leaves much to be desired! Not good at all!
Stayed 1 night in Dec 2024

2/10 Terrible

hayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There was an indoor pool and breakfast, that was nice. But the restroom in my room had a broken toilet that flooded everything. The staff also never cleaned or made the bed or anything like that while I was there, I've had better experiences at cheaper motels. The images on their advertisement also don't match anything on the actual property.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The overall facility is in need of updating doors, walls, paint not fixed after putting new beds in the rooms. Front desk charged me more for an additional night stay than we paid for first night online and claimed that was discounted price. A few people appear to be living there with pets. Mysterious uncovered container of gravy or oatmeal on buffet looked unsafe.
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Amenities, property conditions & facilities
It was good and close to work
Stayed 1 night in Nov 2024