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voco Hotel Napoleon Memphis by IHG

4.0 star property
Hotel with a restaurant, 7-minute walk to Beale Street

Photo gallery for voco Hotel Napoleon Memphis by IHG

Breakfast area
Lobby
Lobby
Front of property
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is NZ$268
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
179 Madison Ave, Memphis, TN, 38103
  • Place, Beale Street
    ‪6 min walk‬
  • Place, FedExForum
    ‪8 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪18 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Air-conditioning
Free cots/infant beds
Pillowtop mattress
Premium bedding
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

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About the area

Memphis

Voco Hotel Napoleon Memphis by IHG places you in the centre of Memphis, within just a 15-minute stroll of popular places like Beale Street and FedExForum. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Downtown Memphis hotel, attractions include National Civil Rights Museum and Bass Pro Shops at the Pyramid.

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 3 min walk - 0.3 km
  • Beale Street - 6 min walk - 0.6 km
  • FedExForum - 8 min walk - 0.7 km
  • Bass Pro Shops at the Pyramid - 18 min walk - 1.5 km

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 25 min drive

Restaurants

  • ‪The Peabody Memphis - ‬3 min walk
  • ‪Peabody Lobby Bar - ‬3 min walk
  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Crazy Gander Coffee Company - ‬1 min walk
  • ‪Memphis Chess Club - ‬1 min walk

About this property

voco Hotel Napoleon Memphis by IHG

Hotel with a restaurant, 7-minute walk to Beale Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at the business-friendly voco Hotel Napoleon Memphis by IHG. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Built in 2016
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Hotel Napoleon Memphis by IHG offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 17 per day)
  • Covered parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at voco Hotel Napoleon Memphis by IHG?

Voco Hotel Napoleon Memphis by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Hotel Napoleon Memphis by IHG?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at voco Hotel Napoleon Memphis by IHG on 23 Nov 2025 start from NZ$267.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Hotel Napoleon Memphis by IHG?

Yep, voco Hotel Napoleon Memphis by IHG has a covered self car park with in/out privileges for USD 17.00 per day.

What makes voco Hotel Napoleon Memphis by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at voco Hotel Napoleon Memphis by IHG.

Is there a free airport shuttle available at voco Hotel Napoleon Memphis by IHG?

No, voco Hotel Napoleon Memphis by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Hotel Napoleon Memphis by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Hotel Napoleon Memphis by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 968 reviews
Rating 8 - Good. 271 out of 968 reviews
Rating 6 - Okay. 98 out of 968 reviews
Rating 4 - Poor. 51 out of 968 reviews
Rating 2 - Terrible. 26 out of 968 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful, limited amenities, responsive staff
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

HEATHER

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is cute and has potential, great location for walking to FedEx Center - it has not been kept up. It is need of deep cleaning and revamp of carpets. Rooms and general areas did not feel clean.
Stayed 2 nights in Jul 2025

8/10 Good

Constance

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was nice, directly across the street is busted buildings,
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.
Stayed 3 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good enough
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Stay away from this area in Memphis

The gentleman that checked us in barely said 5 words to me and didn't tell me any information about parking or the hotel until I asked. Also no luggage racks so we had to make two trips to get all our stuff to the room, and the parking garage is not easy to get to (you have to walk outside and around the hotel to get to it). The room was just ok- tub drain was clogged so we had to wait about 30 mins between showers for the water to fully drain out, cracks in the grout so water is definitely seeping in, also needs caulking around tub and floor tiles, also there was a large opening under the sink that seemed to go under the floor, pillows were also horrible!! The area is also extremely run down and does not feel safe with homeless yelling at you & your kids.
Stayed 2 nights in Jul 2025

4/10 Poor

Keith

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too bad the restaurant was closed. This would have been an added bonus.
Stayed 3 nights in Jun 2025

2/10 Terrible

Tracy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant or bar and carpets looked old and frayed. The room halls had a smell. The mattress was the worse I have ever “tried” to sleep on. Lumpy and uncomfortable. I didn’t sleep for three days. The area is very derelict. Boarded up buildings all around. Very uncomfortable feeling when walking outside to the car. No parking attached, street or a structure next door.
Stayed 3 nights in Jul 2025

8/10 Good

Carl, Chessington

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room, friendly service. Very basic breakfast but fine. Easy parking next door. All the main bits of Memphis within walking distance. Lots of bars and restaurants nearby. The only disappointment was the hotel bar, which looks really nice and is fully lit up was not open. A shame a it would have been good to get a drink at the end of the day at the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, notany dining options nearby
Stayed 3 nights in Jul 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So disappointed!

Deception on the listing! Room was dirty! No restaurant or bar. View was an old building all boarded up. Listing shows a beautiful hotel with grand events & amenities. It was more like a place for drug heads & prostitution. Never book this place!!!!
Stayed 1 night in Jul 2025

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was very nice. Great location downtown with restaurants and their minor league baseball stadium in walking distance. The hotel's restaurant was closed during our stay, but the staff was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Johnna

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. We loved the room and the peaople was so friendly ans made it super easy. Excellent service.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Memphis stopover

Restaurant and bar closed due to “renovation”. Good location and desk staff were excellent. Sadly the whole of Memphis is in a bad state of repair.
Stayed 2 nights in Jul 2025

8/10 Good

Dee Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was okay but no breakfast.

It was good but there was zero breakfast except muffins and juice. Not really acceptable with the price. Hard to park but room was nice, clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

This hotel is fabulous. Central downtown location that allows you to walk to many attractions. Room was clean and very tidy. Quiet rooms and nice windows for viewing people walking to work and starting their day. Hotel offered complimentary coffee and breakfast too. I would stay at this location again in the future. Parking and food are available right next door which are both convenient and handy too.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jordun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eriidina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of this hotel are significantly better than how the hotel actually looks. It’s a nice hotel overall but some areas are dated and need fresh paint. When I stayed here I was told the bar/restaurant was being renovated so it would be only open for the continental breakfast. The “breakfast” consisted of stale danishes, muffins, juice, granola and yogurt. No serving utensils and an extremely limited amount. Once the single platefuls were gone, they stated that was all they had, regardless of how many guests they had. Parking was in a deck next door and was an inconvenience because you have to call or text the company to be let out of the gate each time you had to exit. Overall it’s a decent hotel and I would stay here again only for 1 or 2 days.
Stayed 2 nights in Jun 2025

4/10 Poor

Shalletuh

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I was placed in a room where they were working on the sink took some time to transfer me to another. No one assisted with the transfer
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and convenient

Stayed 1 night in Apr 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025