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Hotel Pienzenau am Schlosspark

4.0 star property

Photo gallery for Hotel Pienzenau am Schlosspark

Rooftop terrace
Standard Double Room
Indoor pool, outdoor pool, pool loungers
Bar (on property)
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
via Pienzenau, 1, Merano, BZ, 39012
  • Place, Trauttmansdorff Castle Gardens
    ‪6 min walk‬
  • Place, Rametz Castle
    ‪14 min walk‬
  • Place, Merano Thermal Baths
    ‪6 min drive‬
  • Airport, Bolzano (BZO)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Merano

At Hotel Pienzenau am Schlosspark you'll be within just a 15-minute stroll of Trauttmansdorff Castle Gardens and Rametz Castle. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include body wraps and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, outdoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Merano hotel include Kurhaus and Laubengasse.

What's nearby

  • Trauttmansdorff Castle Gardens - 6 min walk - 0.6 km
  • Rametz Castle - 14 min walk - 1.2 km
  • Maia Park - 16 min walk - 1.4 km
  • Merano Thermal Baths - 6 min drive - 3.2 km
  • Kurhaus - 6 min drive - 3.2 km

Getting around

  • Gargazzone Gargazon Station - 12 min drive
  • Bolzano (BZO) - 35 min drive

Restaurants

  • ‪Engele - ‬17 min walk
  • Tanner
  • ‪Café Darling - ‬4 min drive
  • ‪Bar Maya - ‬13 min walk
  • ‪La Bruschetta - ‬4 min drive

About this property

Hotel Pienzenau am Schlosspark

Hotel Pienzenau am Schlosspark offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, a health club, and a sauna are also featured at the business-friendly Hotel Pienzenau am Schlosspark. Limited free parking is available on a first-come, first-served basis.

This 4-star Merano hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 2001
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Pienzenau am Schlosspark offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7 AM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 23 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.10 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately EUR 20.00 to 30.00 per person
  • Pet fee: EUR 23 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Pienzenau am Schlosspark
Hotel Pienzenau am Schlosspark Merano
Pienzenau am Schlosspark
Pienzenau am Schlosspark Merano
Pienzenau Am Schlosspark
Hotel Pienzenau am Schlosspark Hotel
Hotel Pienzenau am Schlosspark Merano
Hotel Pienzenau am Schlosspark Hotel Merano

Frequently asked questions

What is the cancellation policy at Hotel Pienzenau am Schlosspark?

Hotel Pienzenau am Schlosspark offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Pienzenau am Schlosspark?

Yep, Hotel Pienzenau am Schlosspark has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Hotel Pienzenau am Schlosspark?

Yep, there is an onsite spa at Hotel Pienzenau am Schlosspark. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Pienzenau am Schlosspark have a pool?

Hotel Pienzenau am Schlosspark has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Pienzenau am Schlosspark?

Hotel Pienzenau am Schlosspark features a full-service spa, a health club and an outdoor pool.

What makes Hotel Pienzenau am Schlosspark a romantic place to stay?

Couples spa treatments and a lounge bar, as well as Frette Italian sheets and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Pienzenau am Schlosspark.

Is Hotel Pienzenau am Schlosspark family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hotel Pienzenau am Schlosspark is a hit with families.

Is there a free airport shuttle available at Hotel Pienzenau am Schlosspark?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Pienzenau am Schlosspark?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Pienzenau am Schlosspark?

Check-in begins at 7 AM. Check-out time is 11:30 AM.

Is there a golf course on site at Hotel Pienzenau am Schlosspark?

There is a golf course next to Hotel Pienzenau am Schlosspark.

Hotel Pienzenau am Schlosspark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Man fühlt sich extrem willkommen. Das gesamte Personal ist extrem freundlich und hilfsbereit. Man merkt wirklich, dass es Ihnen sehr wichtig ist, dass man sich wohl fühlt sehr ruhig gelegen und nah an den Gärten des Schloss Trautmannsdorf, super leckeres Frühstück. Wunderschöne Dachterrasse
Stayed 1 night in Jun 2025
Verified

8/10 Good

Roland

Liked: Staff & service, amenities, property conditions & facilities
Sehr gut geführtes Hotel im ruhigen Umfeld.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes und ruhiges Hotel mit vielen Annehmlichkeiten
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein u wunderbar

Das Hotel war sehr nett u hübsch. Ich mag einfach das von Familien gefühltes Hotel. Es ist immer sympatisch:)
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and well furnished. Bathroom lacked a tub which was a disappointment. Breakfast very nice. Lunch hour too short
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nette Staff & angenehmes Ambiente

Sehr freundliches Team, eher reiche Klientel. Sehr schöne Dachterrasse. Essen auch gut, die Cocktail & Bierauswahl könnte etwas aufgefrischt und verjüngert werden.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder!

Sehr schönes Hotel an toller Lage. Freundlicher Empfang und gutes Restaurant.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super hotel

This is one of the very best hotels we have stayed in. Everything is so very well thought over and organised. The staff could not be more welcoming and professional. The room was excellent. Breakfast a treat and dinner a festivity. Wonderfull food and wines. One can see and feel that everybody does his/her utmost best to make your stay as good as possible. Our dog was also very welcome. Even our carwindow was washed before we left!! If we can we will certainly come back.It is a family business and one feels fast 'at Home'.
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again if back in Merano.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Per Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et av de beste!

Fantastisk Hôtel og enestående service!
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var utmärkt sånär som på dåligt wi-fi, fungerade i receptionen och däromkring, urdåligt på rummet. Låg brandbredd även i receptionen. Men typiskt Italien.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Sutter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zufrieden, gut aufgehoben und freundlich

Ein wunderbarer Ort zum entspannen. Gute Küche Relax pur!
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhiges Hotel mit vielen Möglichkeiten

Wir haben einen ruhigen Aufenthalt im Hotel genossen und die verschiedenen Angebote genutzt. Die Betreuung durch die Hoteleigner mit ihrem Team ist bestens und sehr angenehm.
Stayed 5 nights in May 2017
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortables, ruhiges Hotel mit excellentem Servic

Beste südtiroler Gastlichkeit in einem excellent geführten Haus mit familiärer Athmosphäre
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erhohlungs und Genußtage

Wir haben die paar Tage sehr genossen! Durch die gute Lage könnten wir alles ohne Auto erreichen. Es war sehr angenehm im Anschluß den Wellnessbereich zu besuchen!
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herausragend. Sehr zu empfehlen.

Top Aufenthalt in einem tollen Haus mit herausragendem Ambiente. Super Service (Autoscheiben wurden vor Abfahrt gereinigt). Gastronomie auf hohem Niveau, Frühstücksbuffet sehr reichhaltig. Sehr schöner Wellness - Bereich. Kann uneingeschränkt weiterempfohlen werden.
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundliches nettes Boutique Hotel

Wir waren 5 Tage zum wandern und relaxen da. Die Umgebung war schön und ruhig. Das Hotel war mehr wie zu Hause und das Personal war sehr hilfreich und freundlich. Das Abendessen war so gut das wir nie auswärts gegessen haben--war sehr gemütlich auf der Terrasse.
Verified

8/10 Good

Traveling couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, lovely owners and great service

We had a wonderful two night stay at this lovely property and would return again in a heartbeat.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Management und Service.

Wir hatten 3 wunderbare Tage nach unserer Oberstdorf - Meran-Wanderung im Hotel Pienzenau. Exzellenter Service, Essen und eine sehr angenehme Atmosphäre. Wir können das Hotel nur empfehlen.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel, sehr netter familiärer Service

Wir waren sehr zufrieden. Familie Hofer und die anderen Mitarbeiter waren sehr fürsorglich und zuvorkommend. Das Zimmer hatte eine sehr schöne Aussicht auf das Meraner Umland. Zu Fuß ist man in ca. 20 Minuten nach Meran über den Sissi-Weg gelaufen. Auch die Gärten von Trautmannsdorff sind sehr sehenswert und nur zehn Minuten entfernt.
Verified

8/10 Good

Otmar H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hervorragendes Wohlfühlklima!

Sehr schöne Zimmer, wenn auch in meinem Fall nicht mit der erhofften Aussicht. Bei dem sehr guten Essen und dem üppigen Frühstücksbuffet auf der wunderschönen Terrasse, kommen schnell Urlaubsgefühle auf! Das Personal war sehr freundlich und bemüht, wirkte jedoch manchmal etwas überfordert, wie auch beim auschecken, was relativ lange dauerte. Insgesammt aber ein sehr positiver Eindruck!
Verified

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities

Das Hotel Pienzenau ist absolut empfehlenswert

Gelegen in ruhiger Lage, etwas ausserhalb des Zentrums, freundlicher und effeizienter Service, reichhaltiges Frühstücksbuffet, ausgezeichnete Küche für Feinschmecker, Weinkarte mit auserlesenen Spezialitäten aus Fern und Nah.
Verified

10/10 Excellent

vincent

Stayed 6 nights in Aug 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

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