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Crowne Plaza Merida by IHG

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Crowne Plaza Merida by IHG

Outdoor pool
Property video
Restaurant
Front of property
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Housekeeping
The current price is NZ$228
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Great Museum of the Maya World
    ‪5 min drive‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪6 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪35 min drive‬

Room options

Premium Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Corner (Pet Friendly)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (Pet Friendly)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Corner (High Floor)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View (High Floor)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Local meal delivery service
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Mérida

A luxury stay in the heart of Mérida awaits you at Crowne Plaza Merida by IHG. Within a 5-minute stroll you'll find Paseo de Montejo and Great Museum of the Maya World within a 30-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 3789 square feet (352 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4.5-property class Colonia Campestre hotel, you'll be 4.3 km (2.6 mi) from Yucatan International Convention Center.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Diamonds Casino - 16 min walk - 1.4 km
  • Great Museum of the Maya World - 5 min drive - 2.2 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 2.2 km
  • Plaza Galerias Mall - 7 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Tratto Península - ‬2 min walk

About this property

Crowne Plaza Merida by IHG

Luxury hotel with fitness centre and 24-hour front desk
Crowne Plaza Merida by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the luxury Crowne Plaza Merida by IHG. Free self parking is available.

This 4.5-star Mérida hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • Conference rooms
  • 3789 sq ft of conference space
  • 352 sq. m of conference space
  • Built in 2020
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Merida by IHG offers 136 air-conditioned accommodations with a safe and a hairdryer. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (3,789 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Lift (152 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

What is the cancellation policy at Crowne Plaza Merida by IHG?

Crowne Plaza Merida by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Merida by IHG?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on 1 Dec 2025 start from NZ$227.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Merida by IHG?

Yep, Crowne Plaza Merida by IHG has a free self car park.

Does Crowne Plaza Merida by IHG have a pool?

Crowne Plaza Merida by IHG has an outdoor pool. The pool is open 8:00 AM to 8:00 PM.

Does Crowne Plaza Merida by IHG serve breakfast?

Sure does, buffet breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Merida by IHG?

No, Crowne Plaza Merida by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Merida by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Merida by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Merida by IHG?

Dogs are welcome at Crowne Plaza Merida by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Crowne Plaza Merida by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 461 reviews
Rating 8 - Good. 63 out of 461 reviews
Rating 6 - Okay. 26 out of 461 reviews
Rating 4 - Poor. 10 out of 461 reviews
Rating 2 - Terrible. 11 out of 461 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar lujoso a precio accesible y con la mejor atencion y areas comunes de facil acceso
Stayed 1 night in Aug 2025

10/10 Excellent

Fercho

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar y aprovechar el tiempo para entrenar aun en viaje de negocios con alberca y gymnasio accesibles y muy comodos.
Stayed 1 night in Aug 2025

10/10 Excellent

Federico

Stayed 6 nights in Jul 2025

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dilip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , parking and cleanliness !
Stayed 1 night in Jul 2025

6/10 Okay

Fernando

Stayed 3 nights in Jul 2025

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

fabian

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlenes

Stayed 1 night in Jun 2025

10/10 Excellent

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la comodidad y la limpieza.
Area de restaurante
Desayuno bufete
Parte del lobby
Alberca en la azotea con una vista única de Mérida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel Aaron

Stayed 2 nights in May 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

esteban

Stayed 3 nights in May 2025

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Emma

Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel .!

Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025