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Casa Oneiro Hotel Boutique & Suites

Property class: 2.5

Photo gallery for Casa Oneiro Hotel Boutique & Suites

A rooftop pool area with a wooden deck, a concrete pool, and a modern building with a brick wall.
A narrow alleyway with a stone wall on one side and a modern building on the other.
A modern hotel room with a kitchen area, including a refrigerator, sink, and wooden cabinets.
A corridor with a tiled floor, a wooden door labeled "26", and a balcony with a metal railing.
A modern kitchen with a built-in microwave, a refrigerator, and a countertop with a sink.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$125
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
449 C. 74 Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪14 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View

A hotel room with two beds, a TV mounted on the wall, and a window with curtains.

Deluxe Double Room, 2 Double Beds, Housekeeping, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Garden View

A modern hotel room with a bed, bedside table, and a dining area.

Deluxe Studio Suite, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Garden View

A modern living room with a grey sofa, wooden flooring, a dining area with chairs, a kitchen with a countertop, and a ceiling fan.

Deluxe Apartment, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 King Sofa Bed
  • Free Wi-Fi

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About the area

Mérida

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include tour/ticket assistance, luggage storage and a communal living room. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of airport pick-up service.

What's nearby

  • Santiago Park - 7 min walk - 0.6 km
  • Parque Santa Lucía - 14 min walk - 1.3 km
  • Paseo de Montejo - 16 min walk - 1.4 km
  • Mérida Cathedral - 16 min walk - 1.4 km
  • Plaza Grande - 16 min walk - 1.4 km

Restaurants

  • Museo de la Gastronomía Yucateca
  • La Chaya Maya
  • ‪Taquería La Lupita - ‬6 min walk
  • ‪La Negrita Cantina - ‬13 min walk
  • ‪Galerón Club de Café - ‬5 min walk

About this property

Casa Oneiro Hotel Boutique & Suites

WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This hotel is smoke free.

  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Water dispenser
Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Smart televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Kitchens offer fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers and complimentary toiletries. Additionally, rooms include minibars and a safe. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Spa
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4.6 out of 5, Wonderful, 481 reviews
The price is NZ$167
includes taxes & fees
9 Sept - 10 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Frequently asked questions

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Casa Oneiro Hotel Boutique & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Friendly, clean, quiet, beautiful room, nice pool, easy location
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Angie is the saving grace for this hotel. Cold showers. Weird sheets. Noisy rooms. The hotel is beautiful and new, but lacks basic hospitality. We LOVED the pool. I’m h, and did I mention Angie? She goes above and beyond to show her willingness to provide services!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ricky N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast even though we were charged for it. But otherwise the hotel was great
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not sure why other reviews were so terrible. We had a great experience. The staff was amazing! The room was super clean. The kitchen was well stocked. The pool was gorgeous, as well as the view at sunset. It was a super quiet hotel, which was awesome. Everything we needed was in walking distance. We loved the eco-friendliness of the water - but the only issue was there wasn't any hot water. They have a dial that you turn on for the hot water to allow it to warm up, but it was barely warm. It is a newer hotel, so everything reflected that. We loved the staff. The staff was the highlight of the whole experience.
Stayed 6 nights in Jan 2026
Verified review

4/10 Poor

Adriana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To begin with there was no hot water actually no water at all or pressure . Toilet broke the Wi-Fi was in and out.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Maryann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I wouldn’t recommend this place. New hotel. Inexperienced staff. Lack of lighting in main hallways. Jacuzzi inoperable. Zero room amenities. Friendly cleaning staff. No workers at front desk. Surprise charges at check out for breakfast items we did not order. The cleaning ladies mentioned we were the hotel “guinea pigs”. I would go back.
Basic coffee station on our last night
First floor room patio
Our dining table
Simple but tasty breakfast. Breakfast was the highlight of the stay. Thanks to Angie.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
LA ATENCIÓN DE TODO EL PERSONAL, ES LO QUÉ HACE EL LUGAR MUY ESPECIAL Y ADEMÁS UN ESPACIO O MUY TRANQUILO Y MUY BIEN UBICADO
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
LAS HABITACIONES, LA TRANQUILIDAD DEL HOSPEDAJE, LA MAGNÍFICA UBICACIÓN , EL PROFESIONALISMO Y CALIDEZ DEL PERSONAL, LA LIMPIEZA DE LAS INSTALACIONES Y DE LOS CUARTOS
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Maria Graciela

Stayed 7 nights in Nov 2025