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Hotel Ambassador Merida

3.0 star property
Hotel with free parking, a short walk to Mérida Cathedral

Photo gallery for Hotel Ambassador Merida

View from property
Aerial view
Reception
Outdoor pool, pool loungers
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
The current price is NZ$76
includes taxes & fees
10 July - 11 July

Explore the area

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪6 min walk‬
  • US Visa Applicant Service Center
    ‪10 min walk‬
  • U.S. Consulate Merida
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(43 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

At Hotel Ambassador Merida you'll be within a 20-minute stroll of popular places like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The family restaurant, Restaurante 1, serves local cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Continental breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Mérida Centro hotel include U.S. Consulate Merida and Yucatan International Convention Center.

What's nearby

  • Mérida Cathedral - 6 min walk - 0.6 km
  • Plaza Grande - 6 min walk - 0.6 km
  • Parque Santa Lucía - 8 min walk - 0.7 km
  • US Visa Applicant Service Center - 10 min walk - 0.9 km
  • U.S. Consulate Merida - 4 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 7 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪Wookiee Monchis - ‬2 min walk
  • ‪Little India Mid - ‬4 min walk
  • ‪Pizza Messina's - ‬6 min walk

About this property

Hotel Ambassador Merida

Hotel with free parking, a short walk to Mérida Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Ambassador Merida. Limited free parking is available on a first-come, first-served basis.

This 3-star Mérida hotel is smoke free.

  • 97 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Ambassador Merida offers 97 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante 1

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 135 for adults and from MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Ambassador Merida?

Hotel Ambassador Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ambassador Merida?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador Merida on 10 Jul 2025 start from NZ$76.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ambassador Merida?

Yep, Hotel Ambassador Merida has a free self car park. Onsite parking is limited.

Does Hotel Ambassador Merida have a pool?

Hotel Ambassador Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Ambassador Merida family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, it's no surprise that Hotel Ambassador Merida is a hit with families.

Does Hotel Ambassador Merida serve breakfast?

Yeah, continental brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Ambassador Merida?

No, Hotel Ambassador Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ambassador Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ambassador Merida?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Ambassador Merida?

No, only service animals are allowed.

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Salvador

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025

6/10 Okay

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo bien solo necesita una remodelacion de las habitaciones y el Lobby que esta muy anticuado igual las habiaciones. Por todo lo demas excelente.
Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Annette

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

2/10 Terrible

Luis, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Le Roux

Liked: Staff & service
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Stayed 7 nights in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No me gustó las camas muy incómodas
Stayed 1 night in Mar 2024

6/10 Okay

Doris Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very unhelpful
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
Old but ok clean and great value for price
Stayed 5 nights in Jan 2024

2/10 Terrible

C

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the lobby and rooms were filthy. There were pubic hairs on the wall in the shower and my son and I were covered in bug bites. Worst part is that I paid for 3 nights, but only stayed for 1 night and the hotel refused to refund my money. I’m now in a dispute with my credit card company to get my money back. HORRIBLE experience. Stay far away from this place.
Stayed 3 nights in Jan 2024

6/10 Okay

Julio

Liked: Staff & service
Old furniture and beds
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

joseph mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida #1

I like the city my wife likes puerto progresso for the beach so we have both beach and city .been come here since 2014 off and on and always come back to hotel Ambassador for its the best hotel in town. J&M
Stayed 5 nights in Jan 2024

4/10 Poor

ROBERTO

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mattresses too old no comfortable had a very bad night well facility too old and not cheap
Stayed 1 night in Jan 2024

8/10 Good

Yoshio

Stayed 2 nights in Dec 2023

8/10 Good

Yoshio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional. Nice sized room and very comfortable for an older property. Have stayed here many times.
Stayed 1 night in Dec 2023