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Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and coffee shop/cafe

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Hallway
Deluxe Room
Hallway
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$137
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(64 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Private bathroom
Designer toiletries
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Designer toiletries
Separate bath and shower
Private bathroom
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Casa del Balam Merida puts you in the heart of Mérida, within steps of Universidad Autónoma de Yucatán and Jose Peon Contreras Theater. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Bistrola 57, serves Fusion cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. .Attractions within a 10-minute drive of this 3.5-property class Mérida Centro hotel include Paseo de Montejo and Yucatán Siglo XXI Convention Center.

What's nearby

  • Jose Peon Contreras Theater - 2 min walk - 0.2 km
  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 8 min walk - 0.7 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Los Trompos - ‬2 min walk
  • ‪Bistrola 57 - ‬1 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 160 for adults and from MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Casa del Balam Merida?

Casa del Balam Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Balam Merida?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on 30 Jan 2026 start from NZ$137.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa del Balam Merida?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Casa del Balam Merida have a pool?

Casa del Balam Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Casa del Balam Merida serve breakfast?

Yeah, full brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Casa del Balam Merida?

No, Casa del Balam Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Casa del Balam Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa del Balam Merida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Balam Merida?

No, pets and service animals are not allowed.

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1008 reviews
Rating 8 - Good. 289 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 65 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Cesar

Stayed 4 nights in Oct 2025

8/10 Good

ANTELMA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning was not cooling down enough Sink faucet cold water flow was poor Safety box was not working
Stayed 4 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Oct 2025

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the traditional openness. It rained every day so it was wet throughout but I didn't mind. Overall, the hotel and room were clean. Our room had a balcony overlooking the pool which I saw was cleaned every morning. We had a big room and big bathroom which were nice. Internet was spotty the first couple days on account for rain but we managed. It's located right downtown so lots of walkability to shops and restaurants. Staff was nice. Our only complaint was the parking was a bit of a nightmare. They partner with a lot nearby but the gate was often locked at night so my boyfriend had to make several trips to and from the lot to the hotel to get someone to open the gate. Parking came out to 25 pesos/day. Overall, I enjoyed it and I'm glad I chose it.
Stayed 6 nights in Sep 2025

8/10 Good

Blanca

Travelled with partner
Room location was great, the elevators were a great experience, staff always refilled bathroom supplies, staff was friendly and courteous.
Stayed 3 nights in Sep 2025

8/10 Good

Jose Alfredo Martinez, Mexicali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days, on the last day, the A/C was not working properly,
Stayed 5 nights in Sep 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth Hernandez

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

Evodia

Travelled with family
Disliked: Cleanliness
The AC had gone out in y ge em t ire. Finding a replacement hotel took a long timetook a l look ng.time.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Stayed 6 nights in Aug 2025

8/10 Good

Sara

Stayed 2 nights in Aug 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Travelled with family
No complaints. Everything was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

6/10 Okay

ALEJANDRA

Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building in quiet central location. Old school charm.
Old school key chain.
Stayed 1 night in Jul 2025