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Hotel Kocai Izamal

Property class: 2.5

Photo gallery for Hotel Kocai Izamal

A pool area with thatched-roof structures, palm trees, and a clear night sky.
A pathway leading to a pool with thatched-roof structures and lush greenery.
A room with two beds, each with a canopy, a wall-mounted air conditioner, and a mirror. The room has a thatched ceiling and a patterned floor.
A view of thatched-roof huts with a pool and tropical plants in the foreground.
A thatched-roof house with a wooden door, surrounded by gravel and plants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
265 C. 49 Esperanza, Izamal, YUC, 97540
  • Place, Convent of San Antonio de Padua
    ‪15 min walk‬
  • Place, Centro Cultural y Artesanal
    ‪15 min walk‬
  • Place, Itzamna Park
    ‪15 min walk‬

Room options

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About the area

Izamal

At Hotel Kocai Izamal you'll be within a 20-minute stroll of Centro Cultural y Artesanal and Convent of San Antonio de Padua. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of train pick-up service. .Sights within a 20-minute walk of this Izamal hotel include Itzamna Park and Hecho a Mano.

What's nearby

  • Convent of San Antonio de Padua - 15 min walk - 1.3 km
  • Centro Cultural y Artesanal - 15 min walk - 1.3 km
  • Itzamna Park - 15 min walk - 1.3 km
  • Hecho a Mano - 15 min walk - 1.3 km
  • Kinich Kak Moo Ruins - 20 min walk - 1.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 79 min drive

Restaurants

  • ‪Restaurante Zamna Izamal - ‬3 min drive
  • ‪Restaurant Café "Los Arcos - ‬4 min drive
  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Flor De Izamal - ‬16 min walk
  • ‪Maria 33 - ‬16 min walk

About this property

Hotel Kocai Izamal

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Hotel Kocai Izamal also features an outdoor pool and coffee/tea in common area. Self parking is free.

This Izamal hotel is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Kocai Izamal offers 8 air-conditioned accommodations, with blackout curtains. 16-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. This Izamal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:30 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: MXN 159 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 AM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 16 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 159 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments.

Property is also known as

Hotel Kocai Izamal Hotel
Hotel Kocai Izamal Izamal
Hotel Kocai Izamal Hotel Izamal

Frequently asked questions

Is parking available at Hotel Kocai Izamal ?

Yep, Hotel Kocai Izamal has a free self car park.

Does Hotel Kocai Izamal have a pool?

Hotel Kocai Izamal has an outdoor pool.

Does Hotel Kocai Izamal serve breakfast?

You bet, buffet breakfast is offered daily from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Kocai Izamal ?

No, Hotel Kocai Izamal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kocai Izamal ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kocai Izamal ?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Kocai Izamal ?

No, only service animals are allowed.

Hotel Kocai Izamal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, Mayan-inspired rooms and a helpful team! The location is a bit out of town and I don’t recommend walking there at night due to a few reactive dogs in the neighborhood, but that’s not the hotel’s fault, just something to be aware of!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
We had the place to ourselves. Pool was great, breakfast was lovely, room and bed were comfortable. Not much shower water pressure and a bit out of town, but for one night it was just fine. Best to have a car, as the are no Ubers in Izamal.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Marifer

Liked: Cleanliness, staff & service, property conditions & facilities
La atencion del personal fue maravillosa, siempre al pendiente de nuestra estancia. Un grandioso desayuno y en general las instalaciones con el balance correcto. Como mejora podria indicar realizar fumigaciones mas recurrentes a las habitaciones y cambiar o limpiar las regaderas (literalmente la regadera) pues el agua salia muy poco, principalmente el agua caliente. La regadera mostraba signos de sarro.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, pero apartado.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Thania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 1000% recomendado, instalaciones limpias y muy agradables para despejarte y conectar con la naturaleza. Visítenlo. 🌞🌴💆‍♀️
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un detalle con la regadera, es muy incómodo bañarse por qué sale muy poca agua de la regadera
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es sencilla poco lejos del centro pero el lugar está muy limpio se siente muy seguro la alberca y todo muy limpio , las personas que atienden muy amables . Nos gustó mucho casi la parte favorita del viaje
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, nos quedamos en habitacion para dos personas, todo muy limpio, el personal súper amable, el desayuno delicioso y las instalaciones increibles
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, amenities
El hotel estaba limpio y la decoración linda, buena opción si buscan un hotel con estacionamiento y lo mejor, ofrecen un desayuno continental muy rico!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar increíble las habitaciones son independientes comodas con temática de casa maya la piscina es muy bonita el personal fue de lo más atento el lugar esta un poco retirado del centro pero lo increíble del lugar vale mucho la pena
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente Muy recomendable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lidia Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, la alberca también. El personal muy amable, definitivamente lo recomiendo y volveré. Solo un detalle, para los que padecemos de dolor de espalda, los colchones eran muy suaves, por lo demás todo muy bien y limpio.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las instalaciones, se duerme delicioso y todos son muy amables!!!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar unico en Izamal, mas que encantandador, fuera de lo convencional en el lugar y el trato de quienes atienden simplemente maravilloso
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Thania Concepción

Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wilson

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JESUS ALEJANDRO

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carlos

Stayed 1 night in Apr 2025