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Hotel Las Garzas

Property class: 3

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Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336
  • Place, Chelem Park
    ‪6 min walk‬
  • Place, Progreso Beach
    ‪16 min drive‬
  • Place, Progreso Pier
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Iron/ironing board (on request), bed sheets

Standard Room, 2 Double Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Progreso

At Hotel Las Garzas, you'll be 11.6 km (7.2 mi) from Progreso Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers a terrace and a garden. Cooked-to-order breakfast is available daily between 9:00 AM and 11:30 AM. There's also the convenience of limited parking. .Attractions in proximity to this 3-property class Chelem hotel include U.S. Consulate General Mérida and La Isla Mérida Cabo Norte.

What's nearby

  • Chelem Park - 6 min walk - 0.6 km
  • Progreso Beach - 16 min drive - 11.1 km
  • Progreso Pier - 16 min drive - 11.1 km
  • U.S. Consulate General Mérida - 36 min drive - 42.3 km
  • Paseo de Montejo - 40 min drive - 44.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 59 min drive

Restaurants

  • ‪Costa Azul Restaurante - ‬15 min walk
  • ‪Cevicheria "El Dorado - ‬7 min drive
  • ‪La Terracita - ‬8 min walk
  • ‪Playa Dorada - ‬3 min drive
  • ‪Molusk - ‬4 min drive

About this property

Hotel Las Garzas

There's a restaurant on site. An outdoor pool, a terrace, and a garden are also featured at Hotel Las Garzas. Limited free parking is available on a first-come, first-served basis.

This 3-star Progreso hotel is smoke free.

  • 35 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel Las Garzas offers 35 air-conditioned accommodations, with a ceiling fan. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 200 per person
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • There is limited hot water on site.
  • Pool access available from 9:00 AM to 7:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Capital O Las Garzas
Hotel Las Garzas Hotel
Hotel Las Garzas Progreso
Hotel Las Garzas Hotel Progreso

Frequently asked questions

What is the cancellation policy at Hotel Las Garzas?

Hotel Las Garzas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Las Garzas?

Yep, Hotel Las Garzas has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Las Garzas?

The closest beach to Hotel Las Garzas is Progreso Beach (8.7 km).

Does Hotel Las Garzas have a pool?

Hotel Las Garzas has an outdoor pool. The pool is open 9:00 AM to 7:00 PM.

Does Hotel Las Garzas serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 9:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Las Garzas?

No, Hotel Las Garzas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Las Garzas?

Yep, you can grab a meal at Hotel Las Garzas's onsite restaurant.

What time are check-in & check-out at Hotel Las Garzas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Las Garzas?

No, pets are not allowed.

Hotel Las Garzas Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 4 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every booking website). Then, I received an email saying due to COVID, they were closing this hotel and offering me a stay at another OYO nearby. As a previous Airbnb host, and now a small business owner, the customer service was pretty appalling. If left us (driving to the hotel) to book another hotel, while we were charged by Expedia for the stay and 6 days later have not been refunded. As a business owner, I would have at least offered a solution instead of rudely informing the customer that the rate was too low and to seek a refund without any assistance. We ended up staying in 3 hotels the same week, all OYO, and have only great things to say. Now, we have rented a home near this hotel and pass by it almost daily. We can’t recommend it. I hope the $19 we paid for night helps the hotel during this difficult time... because for $20 they have means they not only lost a potential repeat customer, but a resident in the area who has many families members visit and has to send them to a local hotel. That $20 difference (we would have paid) they could have absorbed and would have had a full house in 3 months (as we are getting married and cannot host all of my husband’s relatives), not to mention ongoing stays from family members.
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos
Stayed 2 nights in Dec 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

DESCUIDADO Y VIEJO

Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el cuarto, no te dan control remoto del televisor (no vi television de todas maneras) pero al parecer debes de pagar o dejar un depósito por el mismo, encontré una cucaracha en el baño, tuve que tapar todas las coladeras para que no salieran más bichos y disminuyera el olor, el ventilador de techo demasiado ruidoso, estacionamiento gratis pero inseguro, las únicas dos cosas buenas de este hotel fue la ubicación y que el aire acondicionado funcionaba bien.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

sin agua caliente

Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy buen servicio, buena ubicación, un hotel chiquito pero cómodo y muy cerca del mar. El unico inconveniente es que no hay señal de Tv.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
fue decepcionante el wifi no servía, la tele tampoco, el baño sucio y el clima tenia goteras y se anegaba el piso, no nos pudieron cambiar de habitación te entregan las toallas y dos miseros jabones y muestras medicas de shampoo a cambio de tu INE, la desconfianza total y me cobraron un 5% mas de impuesto que no estaba en la pagina, y el agua caliente solo de noche funcionó lo demas bien :S
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio e instalaciones sin mantenimiento

Mala recepción, no nos querían dar las amenidades completas. El sanitario no servía, se tardó demasiado en tener agua caliente, muy sucio, la habitación no tenía ni dónde acomodar la ropa, sin televisión y un largo etc. No lo recomiendo
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Muy atentos todos y serviciales, se come rico en el restaurante
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Stayed 1 night in Feb 2021