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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Photo gallery for Hotel Plaza by Kavia

Front of property
Reception
Standard Double Room
View from property
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is NZ$91
includes taxes & fees
29 June - 30 June

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Yucatan International Convention Center
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪13 min walk‬
  • Mérida Cathedral
    ‪20 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mérida

Hotel Plaza by Kavia puts you in the heart of Mérida, steps from Paseo de Montejo and within a 15-minute stroll of U.S. Consulate Merida. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Mérida Centro hotel include Mérida Cathedral and Yucatán Siglo XXI Convention Center.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate Merida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Hotel Kavia Premium

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 218 reviews
The price is NZ$131
includes taxes & fees
25 June - 26 June
Hotel Kavia Premium

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Plaza by Kavia?

Hotel Plaza by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 29 Jun 2025 start from NZ$90.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza by Kavia?

Yep, Hotel Plaza by Kavia has a free self car park. Onsite parking is limited.

Does Hotel Plaza by Kavia have a pool?

Hotel Plaza by Kavia has an outdoor pool.

Does Hotel Plaza by Kavia serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza by Kavia?

No, Hotel Plaza by Kavia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza by Kavia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Plaza by Kavia?

No, only service animals are allowed.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 679 reviews
Rating 8 - Good. 155 out of 679 reviews
Rating 6 - Okay. 47 out of 679 reviews
Rating 4 - Poor. 25 out of 679 reviews
Rating 2 - Terrible. 28 out of 679 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marko

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente en el lugar!
Stayed 1 night in Feb 2025

10/10 Excellent

ZULMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious hotel. Right on Montejo avenue. Walkable distace to restaurants, museums, downtown. Courteous staff. Just perfect for our 5 days stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Stayed 4 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will be back!
Stayed 1 night in Mar 2025

8/10 Good

NURY ARIANNECK

Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenience. There was no coffee with the coffee pot, but to be honest, I didn’t ask for any either. Wonderful for the price and location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Greg

Stayed 1 night in Feb 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

alfredo, AURORA

Travelled with group
Liked: Property conditions & facilities
Excelente servicio al cliente y muy limpios los cuartos y acogedor
Stayed 1 night in Feb 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

clean ,new hotel in good location

I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a private patio! Hotel is close but not directly in the center. Everything one needs is walkable. Good coffee shop at ground floor for when being adventurous with breakfast isn’t in the cards.
Stayed 6 nights in Dec 2024

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found a croach at the room. Not a nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

Sol

Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Stayed 8 nights in Dec 2024

4/10 Poor

Leslie

Stayed 1 night in Dec 2024

4/10 Poor

JAIME

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, i’m so glad that when a I go to a place usually I only book first night, if I don’t like it I’ll move on, and I am so glad I did it this time, don’t be fool by this place great location! But the hotel needs to improve .. no hot water, no hand towels, no Kleenex in bathroom,

10/10 Excellent

Christopher Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The parking was convenient and about a block and a half away. The staff was awesome and very helpful. The room was great, although the water was not hot. Perfect location and walking to everything!!! Tons of options for dining!
Stayed 5 nights in Nov 2024

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yokia

Stayed 5 nights in Oct 2024

2/10 Terrible

Elibet

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denisse

Stayed 1 night in Sep 2024

10/10 Excellent

Hendy, Miami

Liked: Cleanliness, property conditions & facilities
Good location, super clean...and a very nice staff...
Stayed 5 nights in Oct 2024