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Hotel Santa Lucía

2.5 star property

Photo gallery for Hotel Santa Lucía

Property entrance
Garden
Interior
Interior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
The current price is NZ$78
includes taxes & fees
3 May - 4 May

Explore the area

View map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Place, Paseo de Montejo
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Mérida

At Hotel Santa Lucía you'll be within just a 10-minute stroll of popular attractions like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Mérida Centro hotel include Plaza Altabrisa and U.S. Consulate General Mérida.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Mérida Cathedral - 6 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • Paseo de Montejo - 8 min walk - 0.7 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Ki'Xocolatl - ‬2 min walk

About this property

Hotel Santa Lucía

As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Santa Lucía offers 20 air-conditioned accommodations, with a ceiling fan. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Breakfast available
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The price is NZ$122
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santa Lucía?

Hotel Santa Lucía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Lucía?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Lucía on 3 May 2026 start from NZ$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Lucía?

Yep, Hotel Santa Lucía has a free self car park. Onsite parking is limited.

Does Hotel Santa Lucía have a pool?

Hotel Santa Lucía has an outdoor pool.

Does Hotel Santa Lucía serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Santa Lucía?

No, Hotel Santa Lucía does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Lucía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Lucía?

No, only service animals are allowed.

Hotel Santa Lucía Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 432 reviews
Rating 8 - Good. 135 out of 432 reviews
Rating 6 - Okay. 57 out of 432 reviews
Rating 4 - Poor. 22 out of 432 reviews
Rating 2 - Terrible. 18 out of 432 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Diana

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great front desk staff.
Stayed 2 nights in Dec 2025

8/10 Good

Maureen

Stayed 1 night in Dec 2025

8/10 Good

Manuel

Yes clean Shower not so good
Stayed 1 night in Dec 2025

4/10 Poor

Omar

Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

4/10 Poor

Joel

Travelled with partner
Disliked: Amenities, property conditions & facilities
room outdated needs renovation would not return
Stayed 2 nights in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to like this hotel because of its location, but my stay was honestly a big disappointment. From the moment I arrived, things felt off. 1st night felt like they gave me the worst room possible, and then switched me to one where the toilet wouldn’t flush, who does that? The room itself did not match the photos at all. It felt outdated, not well maintained, and definitely not worth the price. The bed was uncomfortable, and the noise from the hallway made it almost impossible to sleep. Cleanliness was also questionable. I’ve traveled a lot through México, and Mérida usually has great options, but this was honestly one of my most disappointing hotel experiences. I wouldn’t stay here again, and I wouldn’t recommend it to others.
Stayed 1 night in Nov 2025

4/10 Poor

TOM

Stayed 1 night in Nov 2025

8/10 Good

Jean-Yves

Stayed 5 nights in Nov 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Parking is an issue here according to several people and that encouraged me to avoid car rental. Had I read the reviews about this hotel earlier, I would've looked for other options as it was very disappointing, 1st night they gave us the worst room next to a warehouse/service room and you can hear noise throughout the night which was very uncomfortable, then they switched our room to one where the toilet wouldn’t flush which was even worse, and then they finally gave us a half decent room, but overall this is not a good hotel, I wasn't expecting a 5-star experience but this is not even 3, I would say 2 stars.
Stayed 3 nights in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Room very clean, great location, check in people able to speak English
Stayed 1 night in Nov 2025

6/10 Okay

JAVIER F

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and rooms are decent/comfortable enough. Self parking is a pain. Lot is located 4 walk.. if you pay for breakfast is at another hotel. But u would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location
Stayed 1 night in Nov 2025

10/10 Excellent

timothy wayne

Liked: Amenities
Good location and an easy bus trip from airport
Stayed 14 nights in Oct 2025

6/10 Okay

JOHN

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Great location, no elevator, no offer to help with bags and we are almost 80 years old, no blackout curtains so room was too bright from window by stairs and hallway. Heard talking and walking by room most of the night. Good price for location but wouldn't stay here again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ywonda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The bed was so comfortable an clean. The breakfast was good. I didnt get time to watch the tv because i spent most of the time in that soft bed. The shower water was hot it was a surprise. I give it a 10 out of 10 i will go back. Both of the customer service treated me with respect an kindness surprise for me in Merida
Stayed 1 night in Oct 2025

8/10 Good

Sohrab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice small motel, low key and quiet and functional in the middle of everything !
Stayed 2 nights in Sep 2025

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot to stay at
Stayed 6 nights in Sep 2025

10/10 Excellent

Ronnys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, location location. I hardly found something bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Centro

We were looking for a last-minute stay in the old part of town near our walking tours and this was perfect. It is directly across the street from Santa Lucia park and four blocks from the main square. The check-in was easy and the front desk people very helpful. Our room was very clean and had two comfortable beds. The shower had plenty of hot water and was great. We only use the air conditioner at night to take out the humidity but it worked great. Had a ceiling fan right over the bed and a rocking chair in the room. It was next door to one of the most famous restaurants, Chaya Maya and had great taco restaurants down the street also. 10 minutes and either direction where the two best markets.
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthew Alexander Mendoza

Stayed 7 nights in Jun 2025