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Hotel Santiago Trinidad

Property class: 2.5

Photo gallery for Hotel Santiago Trinidad

A narrow courtyard with a bed, potted plants, a fountain, and outdoor seating.
A hotel lobby with a checkered floor, a reception desk, a bench with a colorful cushion, and a sign for 'KAVIA HOTELS'.
A small pool with a tiled border, a staircase with decorative tiles, and a stone wall in the background.
A checkered floor, outdoor seating area with tables and chairs, and a staircase leading to an upper level.
A hotel room with two beds, a TV mounted on the wall, a ceiling light, and a view of the courtyard.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is NZ$73
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Calle 62 No. 464, Entre 55 y 57, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a red bedspread, white pillows, and a nightstand with a lamp.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a TV mounted on the wall, a ceiling light, and a view of the courtyard.

Double Room, 2 Double Beds

  • 10 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with a bed, a small seating area with two chairs, a TV mounted on the wall, and a ceiling light.

Triple Room

  • 10 sq m
  • Sleeps 6
  • 3 Double Beds

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  • Pool
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The price is NZ$451
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About the area

Mérida

Hotel Santiago Trinidad puts you in the heart of Mérida, within just a 10-minute stroll of popular attractions like Plaza Grande and Mérida Cathedral. Highlights at this Colonial hotel include an outdoor swimming pool and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a fridge in a common area, a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Mérida Centro hotel include Paseo de Montejo and Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪La Tratto Santa Lucía - ‬2 min walk
  • ‪La Bierhaus - ‬2 min walk
  • ‪Bistrola 57 - ‬3 min walk

About this property

Hotel Santiago Trinidad

As a guest of Hotel Santiago Trinidad, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Santiago Trinidad also features tour/ticket assistance, a garden, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mérida hotel.

  • 31 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Fridge in a common area
Hotel Santiago Trinidad offers 31 accommodations with free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A lobby with a tiled floor, a central table with a vase, a chandelier, and a sign reading "HOTEL".
Hotel Santa Lucía
Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 515 reviews
The price is NZ$79
includes taxes & fees
3 Nov - 4 Nov
Hotel Santa Lucía

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (MXN 288 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children
  • Self-parking fee: MXN 288 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Hotel Santiago Trinidad.

Property is also known as

Hotel Santiago Merida
Santiago Merida
Hotel SantiagoTrinidad Merida
Hotel Santiago Trinidad Merida
Santiago Trinidad Merida
Hotel Santiago Trinidad Mérida
Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel
Hotel Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santiago Trinidad?

Hotel Santiago Trinidad offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santiago Trinidad?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Santiago Trinidad on 2 Nov 2026 start from NZ$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santiago Trinidad?

Yep, Hotel Santiago Trinidad has a self car park for MXN 288 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Santiago Trinidad have a pool?

Hotel Santiago Trinidad has an outdoor pool. The pool is open 10:00 AM to 9:00 PM.

Does Hotel Santiago Trinidad serve breakfast?

Yep, cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Santiago Trinidad?

No, Hotel Santiago Trinidad does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santiago Trinidad?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santiago Trinidad?

No, only service animals are allowed.

Hotel Santiago Trinidad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 324 reviews
Rating 8 - Good. 120 out of 324 reviews
Rating 6 - Okay. 64 out of 324 reviews
Rating 4 - Poor. 33 out of 324 reviews
Rating 2 - Terrible. 29 out of 324 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in this beautiful colonial Kavia hotel before in the heart of the historic central district of Mérida. A light breakfast is available in the courtyard. The rooms are updated and quiet and the staff are thoughtful and friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience of the hotel and the staff.
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep!

Nice hotel in a good location with clean rooms and comfortable beds.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Great location

The place was good for the price. Great A/C and close to city Center. Was a clean hotel the pool was too dirty to use did not look like the pictures.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were ok, but the overall state of the hotel was terrible. The showers had no water pressure, took many minutes to become warm. It seemed that much of the technology was ancient including the AC and television. The pool was very dirty, as well as the central fountain spilling water out onto the floor. Overall, the hotel should put more time and money into maintaining the property so that customers can enjoy their stay.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worse hotel I've ever been to. I walked into the room and immediately checked out to go to a different hotel. The place is very old, run down, and has mold everywhere the smell was terrible. After noticing mold I noticed behind some rubber trim along the floor there was animal feces. Which then I realized why it smelled so bad in the room on top of the sour water and mold odor. It says parking is available however they send you down and across the street to a parking lot that charges by the hour during the day. Then you pay the hotel by the hour at night. I parked long enough to check in and back out and was still charged the full amount when I was parked for literally 15 minutes. This place honestly needs shut down. Very bad.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There were too many mosquitos in the room.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive colonial hotel

I enjoyed the colonial feel of the hotel and the location was convenient but that came with a price. That is by 6am you could here the sounds of the traffic. The front room had high ceilings, wood fixtures, and pasta tiled flooring. Perhaps further to the back of the hotel noise would not be an issue. The narrow courtyard were the pool was, meant the likehood of having a dip with the sun on high was limited. But good value overall.
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Rooms were neglected, water pressure on one of the rooms was bad and when we bring that up the front desk person got upset. Let them know that the rooms don’t look nothing like what they are showing on the website. Sheets weren’t cleaned, curtains were just hanging from a nail, air conditioner was trowing debris. Water was coming out from the bottom front of the toilet. Location wise was very good because is very close to el Zocalo,
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, the heat pump leaked and I almost ended up on my back. The TV didn’t work. The Hotel itself was old and broken down and in need of repair. Wasn’t even worth the 40 dollars a night I paid for it.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es cómoda y funcional, solo tuve algunos detalles con el agua caliente que no tenía mucha presión. Algo decepcionante fue que el estacionamiento no es gratuito y eso no es claro en la publicación, con el pago del estacionamiento terminé pagando casi el precio normal de la habitación sin descuento.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
El baño no funcionaba, y no contaba con estacionamiento privado
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien el único problema es el sanitario pero eso es problema general en Mérida
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
La ubicación y la atención del personal es increíble. La habitación está ok, tenía un olor a humedad, cuando llovió se filtró un charco de agua. El estacionamiento es adicional, lo cual sube el precio del lugar.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Precio-calidad.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo limpio, solo que las puertas ya son algo antiguas y degradadas por el tiempo pero por lo general todo bien, buena atención con todos los servicios
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien ubicado. La alberca está chica en comparación con las fotos. La limpieza sin problema, el único inconveniente es que tenían poco personal y en ocasiones no alcanzan a arreglar la habitación durante la estancia. No pedí el desayuno.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
El lugar es rústico, limpio y a buen precio, con excelente ubicación, las habitaciones son pequeñas y basicas, la tele es muy pequeña, el aire acondicionado es adecuado, el baño es funcional, sin embargo, el inodoro se mantenía tapado constantemente, solo dan toalla de cuerpo, no ponen ni toalla de manos ni tapete, el papel de baño es super corriente, tuve que ir a comprar uno de marca porque parecía lija el que ponen, no hay botellas de agua ni nada extra, pagas por lo más básico, la alberca nada que ver con fotos, es pequeña y vieja, ni siquiera se antoja meterse, aunque es mas como un chapoteadero, el personal es amable sin exagerar en lo servicial y la salida del baño a la cama no es muy segura, una persona mayor tiene el riesgo de caerse, yo me caí y me lastimé muy feo la pierna, pienso que un niño o un adulto mayor puede correr mas riesgo de lastimarse. Creo que para ir de rápido a merida puede ser una opción, aún así, yo no volvería, creo que por el precio o incluso invirtiendo un poquito más puedes tener una mejor opción.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lugar super centrico
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
La première chambre qui nous était allouée avait une toilette défectueuse, la deuxième change qui nous a été allouée n'avait pas de fenêtre et nous n'avions pas pu changer à nouveau. Je ne recommande pas, Santa Lucia à côté est beaucoup mieux.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para considerar alberca es muy pequeña, la habitación limpia y comoda
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo super bien
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en pésima condición, el drenaje del baño bloqueado y no desagua, el agua esta estancada y de mal olor Dentro del area de regadera el contacto de la luz esta hay sin division y riesgo electico. Las instalaciones eléctricas improvisadas, las sabanas con quemaduras de cigarro, no hacen la limpieza de las habitaciones, almenos de la que ocupe 204 tuve qué insistir, durante dos dias no lo hiciera, y segun incluye desayuno y no lo ofrecieron, ni siquiera hay area para ello, por ultimo la tarifa en el hotel es de 600 pesos diarios y la ofertada por expedia es casi el doble, lo cual para la pesina calidad del servicio e instalaciones es incongruente, las fotos publicadas no son nada relacionadas con lo que es el hotel
Stayed 3 nights in Sep 2025