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Reef Yucatan Hotel and Convention Center All Inclusive

3.0 star property
Family-friendly hotel on the beach, with outdoor pool

Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Game room
1 bedroom, down duvets, bed sheets
Snack bar
Sundeck

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Pet-friendly
  • Pool
  • 24/7 front desk
The current price is NZ$217
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
  • Telchac Puerto Park
    ‪6 min drive‬
  • Telchac Puerto City Hall
    ‪6 min drive‬
  • Xcambó
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Ocean View

Standard Room, 2 Queen Beds, Ocean View

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Garden View

1 bedroom, down duvets, bed sheets

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(25 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, down duvets, bed sheets

Standard Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Pet friendly
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

1 bedroom, down duvets, bed sheets

Standard Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Beach/ocean view

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Beach/ocean view

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Telchac Puerto

A family-friendly stay in Telchac Puerto awaits you at Reef Yucatan Hotel and Convention Center All Inclusive. You'll be 6.3 km (3.9 mi) from Xcambó. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .The buffet restaurant, Maalob Hanal, serves international cuisine. Balche Hanal is the hotel's own rooftop bar. Enjoy the nightclub, free kids' club, outdoor tennis court and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 3-property class Telchac Puerto hotel, you'll be 37.1 km (23 mi) from Progreso Beach.

What's nearby

  • Telchac Puerto Park - 6 min drive - 6.4 km
  • Telchac Puerto City Hall - 6 min drive - 6.4 km
  • Telchac Puerto Lighthouse - 7 min drive - 6.8 km
  • Xcambó - 10 min drive - 7.9 km
  • Playa Uaymitun - 14 min drive - 13.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 74 min drive

Restaurants

  • ‪Palmarena - ‬7 min drive
  • ‪Kokomo - ‬8 min drive
  • ‪Playa Viva - ‬9 min drive
  • ‪Restaurante Miramar de Jorgito - ‬8 min drive
  • ‪Dulcería Israel - ‬9 min drive

About this property

Reef Yucatan Hotel and Convention Center All Inclusive

Family-friendly hotel on the beach, with outdoor pool
Some rates at Reef Yucatan Hotel and Convention Center All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Reef Yucatan Hotel and Convention Center All Inclusive such as a complimentary children's club, an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts, a garden and a terrace. Self parking is free.

This 3-star Telchac Puerto hotel is smoke free.

  • 135 guestrooms or units
  • 3 levels
  • 12 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1998
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Reef Yucatan Hotel and Convention Center All Inclusive offers 135 air-conditioned accommodations with free toiletries and a ceiling fan. Rooms open to balconies. Beds feature down duvets. Smart televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha
Reef Yucatan Hotel Convention Center
Reef Yucatan Hotel Convention Center All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Hotel and Convention Center All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Reef Yucatan Hotel and Convention Center All Inclusive?

Reef Yucatan Hotel and Convention Center All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Reef Yucatan Hotel and Convention Center All Inclusive?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Reef Yucatan Hotel and Convention Center All Inclusive on 24 Aug 2025 start from NZ$216.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Reef Yucatan Hotel and Convention Center All Inclusive?

Yep, Reef Yucatan Hotel and Convention Center All Inclusive has a free self car park.

Are there any beaches close to Reef Yucatan Hotel and Convention Center All Inclusive?

The closest beach to Reef Yucatan Hotel and Convention Center All Inclusive is Progreso Beach (36.4 km).

Does Reef Yucatan Hotel and Convention Center All Inclusive have a pool?

Reef Yucatan Hotel and Convention Center All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Reef Yucatan Hotel and Convention Center All Inclusive?

Reef Yucatan Hotel and Convention Center All Inclusive features a private beach, a nightclub and an outdoor pool.

What makes Reef Yucatan Hotel and Convention Center All Inclusive a romantic place to stay?

A private beach and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Reef Yucatan Hotel and Convention Center All Inclusive.

Is Reef Yucatan Hotel and Convention Center All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Reef Yucatan Hotel and Convention Center All Inclusive is a hit with families.

Is there a free airport shuttle available at Reef Yucatan Hotel and Convention Center All Inclusive?

No, Reef Yucatan Hotel and Convention Center All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Reef Yucatan Hotel and Convention Center All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Reef Yucatan Hotel and Convention Center All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Reef Yucatan Hotel and Convention Center All Inclusive?

Dogs are welcome at Reef Yucatan Hotel and Convention Center All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Reef Yucatan Hotel and Convention Center All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 264 out of 755 reviews
Rating 8 - Good. 220 out of 755 reviews
Rating 6 - Okay. 131 out of 755 reviews
Rating 4 - Poor. 77 out of 755 reviews
Rating 2 - Terrible. 63 out of 755 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Grisel Amanda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Excelente muy amables solo revisar que las puertas y ventana que da al mar no tienen cerraduras están rotas
Stayed 2 nights in Apr 2025

10/10 Excellent

José Luis

Travelled with family
Excellent outstannding quality service
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Stayed 8 nights in Mar 2025

6/10 Okay

Nastassja

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Miguel Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberca

En general bien, solo unos detalles con la alberca
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sonia

Liked: Staff & service, property conditions & facilities
No tiene playa
Stayed 2 nights in Feb 2025

8/10 Good

María, Hawthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian, Bahia de Banderas

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Doris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Carlota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Carina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I rate this property low due to the lack of cleanliness, attention from staff, and accountability. We stayed longer due to family and activities we wanted to do in the area but even before arrival to the property the front desk never picked up thier phone. We even arrived and called the front desk and noticed that the receptionist was ignoring incoming calls. Also, beware of the lack of cleanliness within the rooms. After being checked in we proceeded to our room to find a large spider with web all over the room. I did address this with the front but I was met with push back instead of moving me to a clean room. After back and forth I was able to move to a different room. Within this room I found a bed bug and cockroach, mind you it was my finally day so no further room change was made. Also, when speaking to the front desk very little was done to take accountability and provide excellent customer service without having to push for the hotel to address my needs. I believe this hotel is not a good option and you should spend your money elsewhere, where you matter to the hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Geraldine

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

omega

Stayed 2 nights in Feb 2025

6/10 Okay

Emmanuel

Travelled with partner
Liked: Staff & service
The hotel property is not well kept. The room was not clean. The ceiling tiles off the balcony were damage and was falling.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.
Stayed 5 nights in Feb 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for spending a weekend with your family
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall. Some of the food was very good, some was just so so. They need better steam tables to keep the food warm. Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes.
Stayed 3 nights in Jan 2025

8/10 Good

Ana Sofía

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Es un hotel pequeño, habíamos pocos huéspedes por lo que los alimentos eran limitados, pero siempre había un chef en el restaurante que preparaba lo que quisieras al instante. Las bebidas eran con licores de marcas no muy conocidas, y había poca variedad. El staff y el servicio fue muy bueno, con excelente actitud y disposición de ayudar.
Stayed 1 night in Jan 2025

2/10 Terrible

Marcos

Stayed 1 night in Dec 2024

10/10 Excellent

Cayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Stayed 7 nights in Dec 2024

8/10 Good

Steven Mark

Liked: Cleanliness
Nice place. Secluded. Unpaved road entrance makes it quite a bumpy ride to enter. Saturday was understaffed. Too many events and not enough staff for good care. But, yet, still nice.
Stayed 3 nights in Dec 2024

4/10 Poor

Elianis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs maintenance , also it doesn't have a pace to put our luggage or a table food wasn't good.
Stayed 7 nights in Nov 2024