2/10 Terrible
Shirley
Travelled with partner
2 Feb 2024
Disliked: Staff & service
We had stopped by earlier than their check in time to see if we could check in before hand and the woman at the front desk was pleasant. She asked our names, looked at a sheet of paper and said the room wasn't ready. Which was fine. We walked around the place which seemed uncared for and deserted and left until we could check in, figuring it was just after noon and everyone was elsewhere. When we returned to check in the fellow at the front desk said there was no reservation for us after he looked at our passports. I showed him the Expedia notification that said we were booked and he gave us a surly answer and said no reservation. We didn't want to argue the point so we left and found other accommodations. We didn't feel at all welcome and there was still nobody around. The place was empty. Maybe they didn't want the bother of 2 people when nobody else was there?
Shirley
Stayed 3 nights in Jan 2024