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Castle Hotel

3.0 star property

Photo gallery for Castle Hotel

A hotel lobby with a reception desk, trophies on display, a patterned carpet, and a chandelier.
A stained glass window with a geometric pattern, a wooden frame, and a view of a dining area with tables and chairs.
A hotel hallway with patterned carpet, wooden paneling, framed pictures, and a door at the end.
A bar with multiple beer taps and a counter.
A hotel room with two beds, a table lamp, and wall sconces.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
The current price is NZ$181
includes taxes & fees
12 Aug - 13 Aug

Explore the area

View map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG
  • Place, Ynysfach Engine House
    ‪8 min walk‬
  • Place, Joseph Parry's Cottage
    ‪9 min walk‬
  • Place, Merthyr Tydfil Leisure Centre
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a dark blue wall.

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a table lamp, and wall sconces.

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Family Room with Ensuite

A hotel room with a bed, a chair, a TV, and a window with curtains.

Executive Family Room with Ensuite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a red headboard, white bedding, and a plaid blanket. There are two bedside tables with lamps and a phone on one.

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Merthyr Tydfil

At Castle Hotel you'll be within just a 10-minute stroll of Ynysfach Engine House and Joseph Parry's Ironworker's Cottage. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Castle Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 9:00 AM. .In proximity to this 3-property class Merthyr Tydfil hotel you'll find Brecon Beacons National Park.

What's nearby

  • Ynysfach Engine House - 8 min walk - 0.7 km
  • Joseph Parry's Ironworker's Cottage - 8 min walk - 0.7 km
  • Joseph Parry's Cottage - 9 min walk - 0.8 km
  • Merthyr Tydfil Leisure Centre - 11 min walk - 1.0 km
  • Cyfarthfa Park and Museum - 14 min walk - 1.2 km

Getting around

  • Merthyr Tydfil Station - 6 min walk
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • ‪Park View - ‬9 min walk
  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Costa Coffee - ‬16 min walk
  • McDonald's
  • ‪The Belle Vue Hotel - ‬2 min walk

About this property

Castle Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Castle Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Merthyr Tydfil hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Built in 1975
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Castle Hotel offers 45 accommodations with coffee/tea makers and a hairdryer. This Merthyr Tydfil hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Rollaway/extra beds (surcharge) are also available.

Similar properties

Property grounds
Nant Ddu Lodge Hotel & Spa by Belvilla
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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.2 out of 5, Very good, 627 reviews
The price is NZ$195
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 3 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 5.50 to 5.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castle Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5.50 to 5.50 per person
  • Nearby parking fee: GBP 3.00 per day
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil

Frequently asked questions

What is the cancellation policy at Castle Hotel?

Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hotel?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Castle Hotel on 12 Aug 2026 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castle Hotel serve breakfast?

Sure does, full breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Castle Hotel?

No, Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Castle Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Castle Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Castle Hotel?

No, pets are not allowed.

Castle Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 186 reviews
Rating 8 - Good. 43 out of 186 reviews
Rating 6 - Okay. 50 out of 186 reviews
Rating 4 - Poor. 30 out of 186 reviews
Rating 2 - Terrible. 20 out of 186 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Property was vlean and extremely warm. Staff were first class and very helpful.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful team. Only reason for scoring 4 for comfort was because it was too warm in the room (as with vast majority of hotels). Good food, good price, very friendly people.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Size and price for the room
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Sintija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it same day, the room was on the 4th floor and as it was during the heatwave, was a bit warm, they did provide us with couple of fans that helped. It was a lovely room with a sofa, TV and vanity table. A nice view of trees and sunset. It was clean everywhere.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Damien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not the worst

The hotel staff were very nice. The hotel is very dated. Only single beds in each room which weren’t comfortable. You are able to hear all the noise on the street. Great hotel for a no frills stay
Stayed 1 night in May 2025
Verified review

6/10 Okay

Anthony

Liked: Cleanliness
It was central
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Adam

Disliked: Staff & service, property conditions & facilities, room comfort

Get what you pay for, so pay more and stay away.

Turned up, checked in, went to room.and left immediately due to hotel clientele, the excessive noise from the 3 pubs right next door and the strong smell of fatty food cooking underneath us. The hotel, according to locals, has gone downhill since new owners have taken over and is little more than a glorified hostel.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, welcoming and helpful. The room was extremely comfortable, the only downside being the taps in the bath/ shower. To warn of hot water was an understatement - you had a choice. Be scalded or have at best a luke warm shower. As for food - we ate a late lunch there and the food was excellent - with absolutely huge portions. Breakfast was not so good although still passable - it would have been good to have had the option of fruit.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

jonathan

Disliked: Staff & service, property conditions & facilities
This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Gary

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I don’t really have much good to say apart the staff were extremely professional, polite and well turned out however, the rest of the hotel had a very strong food/cookin oil aroma, very poor finish to the rooms, dated and very insecure. Bar was ok but under staffed. A lick of paint and a new carpet are far from what this establishment needs to bring it to a 1 star hotel. Sorry to the staff , you guys were what stopped us from leaving the moment we arrived. Shower was terrible and the same dead flies in the same place as the first nigh.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

ffion

Disliked: Cleanliness, property conditions & facilities
The Ceiling was broken, the main lights in the room didn't work, the shower didn't work the hot water didnt work and the cold water wasn't cold over all not worth the price of the hotel room at all
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Margarita

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in staff member was very unwelcoming, tried to claim that we may not be allowed into our booked room because the hotel "doesn't allow 3 adults into the same room", even though we booked the room for 3 adults and the hotel accepted our booking. 3 adults in our case were 2 parents and our child aged 18. I think that to try to deny admission (or more likely try to con us into paying for a second room) because our child is a few days over the age of 18, rather than below it (when he would be classed as a "child" rather than "adult) is preposterous. Anyway, there was nothing about this hotel "policy" on its website and our booking for 3 adults was accepted. In the end we were allowed into our room after the receptionist "phoned the manager" to ask if she can let us into our room but this is not the sort of welcome we would expect from any normal hotel. Additionally, she was generally sour, unpleasant and unhelpful. I had to go back to the reception later to ask for the password for their free wifi, because the receptionist didn't provide it. Though by the time I got back to the reception, there was a different receptionist there, who provided the password and was generally helpful and friendly.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities

Visiting Friends

Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
Stayed 4 nights in Nov 2021
Verified review

2/10 Terrible

vranna

Disliked: Cleanliness, staff & service, property conditions & facilities
Run-down, dirty, uncomfortable bed. Not a nice place.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities
No further comment from my review to the hotel
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated, struggled to open windows. Front desk staff not very welcoming. No food onsite
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Dave

Disliked: Property conditions & facilities

Castle Hotel

The rooms are clean but look tired. The water takes forever to warm up.
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Katri

Liked: Staff & service
Disliked: Room comfort

Perushotelli

Hotelli oli suht.ok. Kokemusta pilasi voimakas tupakan tuoksu aavuttomassa huoneessa
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

sadia

Liked: Cleanliness

Family stay

Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
Stayed 1 night in May 2021
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

In desperate need of refurb

Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Stayed 2 nights in Feb 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Stayed 2 nights in Dec 2020
Verified review

4/10 Poor

Tom

Liked: Staff & service

Needs improving

Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Stayed 1 night in Oct 2020