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AC Hotel by Marriott Santa Fe

3.5 star property

Photo gallery for AC Hotel by Marriott Santa Fe

Indoor pool
Property video
Lounge
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$193
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, CDMX, 5348
  • Place, Santa Fe Center Mall
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪7 min walk‬
  • Place, KidZania Santa Fe
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Corner)

Room, 1 King Bed, City View (Corner)

Room, 1 King Bed, City View (Corner)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 Bedroom

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 Bedroom, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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The Paragon Hotel Mexico City Santa Fe By Accor

Santa Fe
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$198
includes taxes & fees
2 Apr - 3 Apr
The Paragon Hotel Mexico City Santa Fe By Accor

About the area

Mexico City

At AC Hotel by Marriott Santa Fe you'll be within just a 10-minute stroll of Santa Fe Center Mall and Parque La Mexicana. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-in. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Santa Fe hotel include KidZania Santa Fe and Expo Santa Fe Mexico.

What's nearby

  • Santa Fe Center Mall - 2 min walk - 0.2 km
  • Parque La Mexicana - 7 min walk - 0.6 km
  • KidZania Santa Fe - 9 min walk - 0.8 km
  • Ciudad de los Ninos - 9 min walk - 0.8 km
  • Expo Santa Fe Mexico - 19 min walk - 1.6 km

Getting around

  • Santa Fé Station - 3 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cielito Querido - ‬2 min walk
  • ‪AC Hotels Marriott Santa Fe - ‬1 min walk
  • ‪Novorigen - ‬1 min walk
  • ‪Panda Express - ‬3 min walk

About this property

AC Hotel by Marriott Santa Fe

AC Hotel by Marriott Santa Fe offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly AC Hotel by Marriott Santa Fe also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 168 guestrooms or units
  • 17 levels
  • Conference rooms
  • Built in 2016
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott Santa Fe offers 168 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,005 reviews
The price is NZ$161
includes taxes & fees
4 Apr - 5 Apr
Hilton Garden Inn Mexico City Santa Fe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 145 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 360 to 600 for adults and MXN 180 to 350 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 780 per pet, per night, plus a deposit of MXN 1500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 to 600 for adults and MXN 180 to 350 for children
  • Valet parking fee: MXN 145 per night
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 780 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Fe
AC Marriott Santa Fe
AC Hotel By Marriott Santa Fe Mexico City
Ac By Marriott Santa Fe
AC Hotel by Marriott Santa Fe Hotel
AC Hotel by Marriott Santa Fe Mexico City
AC Hotel by Marriott Santa Fe Hotel Mexico City

Frequently asked questions

What is the cancellation policy at AC Hotel by Marriott Santa Fe?

AC Hotel by Marriott Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel by Marriott Santa Fe?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Santa Fe on 1 Apr 2026 start from NZ$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel by Marriott Santa Fe?

Yep, AC Hotel by Marriott Santa Fe has valet parking for MXN 145 per night.

Does AC Hotel by Marriott Santa Fe have a pool?

AC Hotel by Marriott Santa Fe has an indoor pool.

Does AC Hotel by Marriott Santa Fe serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at AC Hotel by Marriott Santa Fe?

No, AC Hotel by Marriott Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel by Marriott Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at AC Hotel by Marriott Santa Fe?

Check-in begins at 3 PM. Check-out time is noon.

AC Hotel by Marriott Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 3 nights in Dec 2025

8/10 Good

Rommel

Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

6/10 Okay

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan, Humble

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Stayed 2 nights in Oct 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan, Del Valle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Santa Fe!
Stayed 1 night in Sep 2025

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Juan-Carlos, Katy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark Simon

Stayed 4 nights in Jun 2025

8/10 Good

Martha

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar Moises

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

EZEQUIEL

Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Mario

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Stayed 2 nights in May 2025

10/10 Excellent

Horacio E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y servicio del personal del hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

J Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude. They charged me for early check in without bringing other options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maximiliano

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Stayed 1 night in Feb 2025