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Best Western Majestic

3.0 star property
Hotel with a restaurant, steps from Zócalo

Photo gallery for Best Western Majestic

Lobby
Creator video
Breakfast, lunch, dinner served; Mexican cuisine
Terrace/patio
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
The current price is NZ$186
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

Room Standard

  • Sleeps 2

King Suite

  • Sleeps 2

View all photos for Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Room Standard

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2

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About the area

Mexico City

Best Western Majestic puts you in the heart of Mexico City, within steps of popular attractions like Zócalo and Metropolitan Cathedral. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7 AM and noon. .Attractions within a 15-minute walk of this 3-property class Historic Center hotel include Palacio de Bellas Artes and Alameda Central.

What's nearby

  • Madero Street - 1 min walk - 0.0 km
  • Metropolitan Cathedral - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Zócalo - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km

Getting around

  • Zocalo Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪hotel majestik - ‬4 min walk

About this property

Best Western Majestic

Hotel with a restaurant, steps from Zócalo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 September and 16 September.
The following facilities are closed for Lunar New Year:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 225 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

What makes Best Western Majestic a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Majestic.

How much does it cost to stay at Best Western Majestic?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Majestic on 15 Mar 2026 start from NZ$186.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Majestic family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Best Western Majestic is a hit with families.

Does Best Western Majestic serve breakfast?

Yeah, continental brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Best Western Majestic?

No, Best Western Majestic does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Majestic?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Sunday. The dining venue is closed on Lunar New Year.

What time are check-in & check-out at Best Western Majestic?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Best Western Majestic?

No, pets are not allowed.

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1007 reviews
Rating 8 - Good. 256 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 73 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
The location is amazing, it's very reasonably priced and the building has charm pouring out of it. The rooms are fine (it's old) and the staff are lovely. I very much enjoyed staying here. The view is UNBELIEVEABLE.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is ideal, right on the Zocalo. It's an older hotel, rooms are dated, floors creak, etc. But it makes up for all of that by the excellent staff. The rooftop restaurant, and location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elliot

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Hotel is right in the Zocalo and has amazing views from the restaurant in top. You can walk to metro too. Because it's Day of the Dead celebrations, the Zocalo is decorated beautifully but it's crowded. You don't hear the noise from inside hotel though. Hotel rooms are .
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 5 nights in Oct 2025

4/10 Poor

WOOJOONG

Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities
I wish I would have read the other reviews more closely before staying at this hotel. The 300 year old building has a ton of charm and character, but does not live up to its potential and is in need of some updating. Upon reservation, I requested early check-in, which I would have happily paid extra for. I arrived around 11:45 am was told to come back 1:00/1:30. I came back at 1:30 and was told to come back at 3:30, 30 minutes after normal check-in time. While the other staff were 10/10, the front desk staff is 0/10. I think it is a requirement to have zero people skills to get that position. My biggest complaint is the noise. From inside the room you can hear everything in the hallways and movement from the floor above. Outside in the plaza is extremely noisy, with people blowing horns all day long and shouting selling things. On my last night I had to wake early to catch a flight leading to a day of work meetings, and the noise didn’t settle until after 1am. The front desk staff had zero empathy and said there was nothing they could do. There is also no AC, and it was too loud outside to open the balcony doors.
Stayed 3 nights in Oct 2025

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities
Towels looks too old and rally white at all. we saw some roaches in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi esposo y para mi fue una maravillosa estadía con un equipo muy ámable y servicial que nos ayudó a hacer un lindo tour y siempre al tanto de nosotros para lo que necesitáramos.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brett

Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to in CDMX , a traditional big city hotel with all the services one would expect. old fashioned in a good way with even an elevator operator and fountain in the lobby . the huge windows open on to great views of the Zocalo big high ceilings and thick draperies old deep tubs for soaking in hot water . rooftop restaurant is convenient and perfectly adequate open late excellent service ...the \\hotel may be not up to date for some... heavy dark furniture , but it is all serviceable , note : no direct vehicle access from pedestrian streets and can be noisy from Zocalo crowds and buskers very Traditional and a good value for walkable to centro locations
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffery

Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Mexico City - make history at history

Beautiful step back in time at the Majestic! Carlos is a wonderful source of knowledge and is so courteous! Definitely take in the sights at the terrace for dinner under the lights
Stayed 3 nights in Oct 2025

6/10 Okay

Dora

Liked: Cleanliness
No AC and elevator sometimes not ready to use
Stayed 3 nights in Oct 2025

10/10 Excellent

DILIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Aug 2025

10/10 Excellent

abel

Stayed 2 nights in Sep 2025

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephan, Charlotte

Stayed 1 night in Oct 2025

6/10 Okay

Mirna

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was great! Location, friendliness, cleanness, and the mattresses were very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, amenities
Recomendado
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Only down side is the elevator which is only bad since it has an operator so sometimes it takes awhile for it to come since there is only one.
Balcony from room
View from room
Dessert at the restaurant
Stayed 3 nights in Sep 2025