56.0% Based on 1462 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

A family-friendly stay in the heart of Mexico City awaits you at Camino Real Polanco Mexico. Within just a 15-minute stroll, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Highlights at this hotel include 7 restaurants, 2 coffee shops/cafés and an outdoor swimming pool.

All 712 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, in-room childcare and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Hairdryers, phones and irons/ironing boards are also available.

The family restaurant, La Huerta, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness centre and pool loungers. A conference centre and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11:30 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 4-star Reforma hotel include Parque Zoologico de Chapultepec and Castillo de Chapultepec.

Deluxe Room, 2 Double Beds (No Fumar)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$136 per night

Camino Real King Club No Fumar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Chapultepec - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Fiesta - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend out of 1462 reviews

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Property Features

Camino Real Polanco Mexico offers its guests an outdoor pool and a 24-hour fitness centre. There are 7 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. There are 22 meeting rooms available. A terrace, gift shops/news stands, and a garden are also featured at the family-friendly Camino Real Polanco Mexico. For a fee, parking is available. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 coffee shops
  • Built in 1968
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.5 km / 9.6 mi)
  • Train station: Mexico City Buenavista Station (4.8 km / 3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Camino Real Polanco Mexico offers 712 forms of air-conditioned accommodation with minibars and a safe. 50-inch Plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Films for purchase
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.

La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Token – On-site coffee shop. Open selected days.

Bistro – This bistro specialises in Mediterranean cuisine. Open daily.

Café Tamayo – On-site coffee shop. Open daily.

China Grill – This fine-dining restaurant specialises in Asian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Camino Real Polanco Mexico

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 366 for adults and MXN 350 for children (approximately)
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.