56.0% Based on 1535 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

A family-friendly stay in the heart of Mexico City awaits you at Camino Real Polanco Mexico. Within just a 15-minute stroll, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Highlights at this hotel include 7 restaurants, 2 coffee shops/cafés and an outdoor swimming pool.

All 712 rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, in-room childcare and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and free toiletries. Hairdryers, phones and irons/ironing boards are also available.

The family restaurant, La Huerta, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness centre and pool loungers. A conference centre and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11:30 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 4-star Reforma hotel include Parque Zoologico de Chapultepec and Castillo de Chapultepec.

Deluxe Room, 2 Double Beds (No Fumar)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$174* Per night/room 18 Oct. - 19 Oct.

Camino Real King Club No Fumar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Chapultepec - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Fiesta - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend out of 1535 reviews

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Property Features

Camino Real Polanco Mexico offers its guests an outdoor pool and a 24-hour fitness centre. There are 7 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. There are 22 meeting rooms available. A terrace, gift shops/news stands, and a garden are also featured at the family-friendly Camino Real Polanco Mexico. For a fee, parking is available. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 2 coffee shops
  • Built in 1968
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.5 km / 9.6 mi)
  • Train station: Mexico City Buenavista Station (4.8 km / 3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Camino Real Polanco Mexico offers 712 forms of air-conditioned accommodation with minibars and a safe. 50-inch Plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Films for purchase
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.

La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Token – On-site coffee shop. Open selected days.

Bistro – This bistro specialises in Mediterranean cuisine. Open daily.

Café Tamayo – On-site coffee shop. Open daily.

China Grill – This fine-dining restaurant specialises in Asian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Camino Real Polanco Mexico

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 366 for adults and MXN 350 for children (approximately)
  • Valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Polanco Mexico
  • Camino Real Polanco Mexico
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Hotel
  • Camino Real Polanco Mexico Mexico City
  • Camino Real Polanco Mexico Hotel Mexico City

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.