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Campos Polanco

3.5 star property
Art Deco hotel with a rooftop terrace, 4-minute walk to Avenida Presidente Masaryk

Photo gallery for Campos Polanco

Grand Room | View from room
Room (Campos Residence)
Room, Terrace (Park)
Room (Campos Residence) | Living area
Room (Campos Residence) | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
361 Campos Eliseos Polanco III Sección, Mexico City, 11540
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Auditorio Nacional
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Room (Campos Residence)

Room (Campos Residence) | Living area

Room (Campos Residence)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Park view
  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Park)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio (Park)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Polanco)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Polanco)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (Park)

Room, Terrace (Park)

Room, Terrace (Park)

Highlights

Furnished balcony
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Campos Polanco puts you in the heart of Mexico City, within just a 10-minute stroll of Avenida Presidente Masaryk and Auditorio Nacional. Highlights at this Art Deco hotel include free breakfast (local cuisine), a free area shuttle and a rooftop terrace. .A pampering day can include deep-tissue massages and Swedish massages. 3 meeting rooms, limo/town car service, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Polanco hotel include National Museum of Anthropology and Tamayo Museum of Contemporary Art.

What's nearby

  • Lincoln Park - 2 min walk - 0.2 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Auditorio Nacional - 10 min walk - 0.9 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Tacos de la Sombrilla Azul - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Gin Gin - ‬5 min walk
  • ‪Takos & Takos - ‬1 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk

About this property

Campos Polanco

Art Deco hotel with a rooftop terrace, 4-minute walk to Avenida Presidente Masaryk
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. 3 meeting rooms, coworking spaces, and limo/town car service are available. A free area shuttle within 5 kilometres is available. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Campos Polanco. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Campos Polanco was completed in January 2022.

This Art Deco Mexico City hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1951
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Campos Polanco offers 12 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (MXN 475 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1951
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1802 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 1270.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3150 per vehicle (return, maximum occupancy 5)
  • Covered self-parking fee: MXN 475 per night (in/out privileges)
  • Pet fee: MXN 1802 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 1270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Campos Polanco Hotel
Campos Polanco Mexico City
Campos Polanco Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Campos Polanco?

Campos Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Campos Polanco?

Yep, Campos Polanco has a secured covered self car park with in/out privileges for MXN 475 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Campos Polanco?

There's no onsite spa, but this property does offer services like Swedish massages.

What makes Campos Polanco a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Campos Polanco.

Is Campos Polanco family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Campos Polanco is a hit with families.

Does Campos Polanco serve breakfast?

Yeah, complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Campos Polanco?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Campos Polanco?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Campos Polanco?

Dogs are welcome at Campos Polanco, with food and water bowls on offer.

Campos Polanco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Rina, Corte Madera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly my new favorite hotel. They have a Michelin star from 2024 and it really shows. The rooms are all very spacious and well appointed, and if you can swing it try to get a residence. It’s just a king size bed with a bathroom but it has a separate kitchen and living room and a whole wall of windows that look through trees out onto the street. Floor to ceiling. Everything in there is exactly how I wish my home would be :-) I can’t wait to come back.
Stayed 1 night in Oct 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the staff were so accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb boutique hotel.

Beautiful boutique hotel. Meticulously maintained. Great location in Polanco. Very nice staff. Morning breakfast cook/server Ilsa was just the best. My wife and I will miss seeing her. HIGHLY recommend
Stayed 7 nights in Aug 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay. Amazing staff, room, and amenities. The breakfasts were such a nice perk and delicious. One of our favourite hotels we've ever stayed at! Would 1000% recommend, and we can't wait to visit again in the near future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This gem is unassumingly tucked away in a corner of the city’s highest-end neighbourhood, merely steps to world class boutiques, artisan shops and a plethora of dining options. The property was very private and we felt by times like we had the whole space to ourselves. The daily breakfast was incredible, with nice fruit, yoghurt, cheese, juice, and a special feature each morning. We had a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Mar 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy. Loved the unique salons on every floor. Caesar at the front desk, and the dining staff were very personable. The housekeepers were very friendly. Fabulous decor, art and architecture throughout the establishment.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars all around. We found our new home in CDMX!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mildred

Stayed 4 nights in Jan 2025

8/10 Good

George

Liked: Property conditions & facilities
Great location near Lincoln park in Polanco. Everyone was welcoming and enjoyed the styling of the interior spaces.
Stayed 1 night in Nov 2024

10/10 Excellent

brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, excellent service by the staff, everything immaculate and a delicious breakfast every morning! Would absolutely go back in a heartbeat
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievable, helpful and friendly and warm, helped me when I was sick! Helped package things for the plane, etc. Rooms were clean and design forward! I can't say enough, we will definitely be back. Great safe location, close to park and everything Polanco. Staff attended to every need, and then some! Breakfast was delicious, concierge service went above and beyond. Perfecto!
Stayed 4 nights in May 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked room service and a better food selection. Felt a bit more business hotel, other that that it was lovely and I would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW !! Top notch instalations and staff. Beautiful and luxurious. Best area in the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Boutique is a Must See

We had a wonderful stay at Campos Polanco during our most recent trip to Mexico City. I moved around our dates to accommodate their availability, as there are only a few rooms in this chic-boutique, and I'm so glad I did. I couldn't stop raving about our experience the entire time. The people who work there are very kind, knowledgable, and willing to help and assist with nearly any request. Breakfast was delicious every morning, and we enjoyed sipping complimentary Mezcal pours on the rooftop in the afternoons. The location of the hotel is perfect, just a block or so away from Lincoln Park and so many shops and restaurants within walking distance. If you're considering staying here just do it! The rooms are expansive and beautifully designed. I will definitely book time here on my next trip to Mexico City. Thank you again to the wonderful folks who work here that made this a memorable and special experience for us.
Stayed 3 nights in Feb 2024

10/10 Excellent

Inge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice design and good service

The rooms are well decorated, spacious and clean. Lobby and breakfast area cost and inviting.
Stayed 4 nights in Dec 2023

10/10 Excellent

marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, our expectations were exceeded, in every aspect. You truly feel special, while staying at Campos Polanco. The attention to detail at the property and our “Residence”, left us not wanting to leave. Luxurious and tranquil, we experienced throughout our stay We felt pampered by the staff. There aren’t enough superlatives to give the staff. Their level of service at every encounter left us beyond satisfied, and thankful we chose this hotel. There are so many wonderful little extra surprises we experienced during our stay, that I will not mention. We can’t wait to return back to Hotel Polanco
Stayed 5 nights in May 2023

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.
Stayed 6 nights in Mar 2023

10/10 Excellent

rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2023

10/10 Excellent

DEBORAH S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023