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Aparthotel

Capitalia Palacio Polanco

Property class: 4.5

Photo gallery for Capitalia Palacio Polanco

A modern building entrance with a marble floor, a reception desk, and a staircase leading to an upper level.
A modern kitchen with a built-in refrigerator, a coffee maker, and a kettle on the counter.
A multi-story building with a prominent 'B' on the facade, surrounded by other buildings and greenery.
A rooftop terrace with a hammock, outdoor seating, and potted plants.
A modern living room with a grey sofa, a small table with a coffee machine, and a large window with a view of trees and buildings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Outdoor space
The current price is NZ$323
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A balcony with a grey sofa, a small table with a bowl, and a railing. A modern building with balconies is visible in the background.

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A neatly made bed with white linens, a wooden headboard, and bedside tables with lamps. There are three framed pictures on the wall above the bed.

Deluxe Apartment, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Apartment, Balcony, Ground Floor

A modern living room with a flat-screen TV, a grey sofa, a wooden coffee table, and a kitchen area in the background.

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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  • Free Wi-Fi
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4 Oct - 5 Oct
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About the area

Mexico City

A luxury stay in Mexico City awaits you at Capitalia Palacio Polanco. Within just a 10-minute stroll, you'll find popular attractions like Avenida Presidente Masaryk and Antara Polanco. Highlights at this aparthotel include in-room kitchens, washing machines and free WiFi. .Each apartment is individually decorated and features Smart televisions with cable channels, along with a balcony or patio, a dining area and an espresso maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and designer toiletries. Netflix, a portable fan and a hairdryer are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and a picnic area. Additionally, you'll find spa services and laundry facilities. .Within a 30-minute walk of this 4.5-property class Polanco aparthotel, attractions include Paseo de la Reforma and Chapultepec Park.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Antara Polanco - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Lincoln Park - 10 min walk - 0.9 km
  • Plaza Polanco - 10 min walk - 0.9 km
  • Soumaya Museum - 10 min walk - 0.9 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪Restaurante Palacio - ‬2 min walk
  • ‪Café de la Escalera - ‬3 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪La Trattoria Palacio - ‬1 min walk

About this property

Capitalia Palacio Polanco

As a guest of Capitalia Palacio Polanco, you'll find spa services, a picnic area, and laundry facilities. WiFi is free in public spaces.

This 4.5-star Mexico City aparthotel is smoke free.

  • 12 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Lift
  • No smoking on site
Capitalia Palacio Polanco offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Kukun Homero Polanco
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  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$256
includes taxes & fees
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Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Baby bath
  • Baby monitor
  • Free cot

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 40-inch Smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Ceiling hoist
  • In-room accessibility
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capitalia Palacio Polanco

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Capitalia Apartments Homero
Capitalia Luxury Apartments Homero
Capitalia -Luxury Apartments - Homero Apartment
Capitalia -Luxury Apartments - Homero Mexico City
Capitalia -Luxury Apartments - Homero Apartment Mexico City

Frequently asked questions

What is the cancellation policy at Capitalia Palacio Polanco?

Capitalia Palacio Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Capitalia Palacio Polanco?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Capitalia Palacio Polanco on 4 Oct 2026 start from NZ$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Capitalia Palacio Polanco?

There's no onsite spa, but this property does offer services like massages.

Is Capitalia Palacio Polanco family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as baby monitors and baby baths in the guestrooms, it's no surprise that Capitalia Palacio Polanco is a hit with families.

Is there a free airport shuttle available at Capitalia Palacio Polanco?

No, Capitalia Palacio Polanco does not offer an airport shuttle service.

What time are check-in & check-out at Capitalia Palacio Polanco?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Capitalia Palacio Polanco?

No, pets and service animals are not allowed.

Capitalia Palacio Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 85 reviews
Rating 8 - Good. 23 out of 85 reviews
Rating 6 - Okay. 8 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean Rooms, friendly staff and great location !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family, very safe 24 hr security guard.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good job... very nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was very safe, clean, staff was very nice. Area was walkable. Street noise can be a little loud at night though
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Emergency stay. Great value. Noisy during the night.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
Al llegar no nos habían enviado formulario de Check-in y pues no teníamos clave de acceso y en lobby no nos daban acceso tuvimos que hacer varias llamadas hasta que nos pasaron la contraseña de la puerta, al entrar todo muy limpio muy bien pero nos dejaron solo 2 rollos de papel para 3 noches y 4 días para 5 personas tuvimos que comprar nosotros mas papel y 1 día antes de la salida en la mañana a las 8 am aprox, nos abrieron la puerta se disculpo la señora que entro que porque a ella le dijeron que ya habíamos salido siendo que nos quedaba 1 noche más entendemos que puede suceder errores pero debieron tocar primero antes de entrar
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Locacion magnifica. Muy practico el apt.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Está bien el departamento , tiene muy buena ubicación , en mi caso fui a la nueva embajada de Estados Unidos y me quedo caminando a 25 min , y de antara y esa zona está como a 8 min caminando , es amplio , lo que no me gusta nada , es que nadie te recibe ni te da indicaciones claras , sé que mandaron un mensaje con las indicaciones pero lo que mandan es un texto sin espacios todo está junto y es confuso de ver, fue mi culpa no leer antes, lo que si no me pareció es que llegamos 3:56 ya que el check in es hasta las 4 y nos tuvimos que esperar hasta que fueran las 4 porque no podíamos pasar antes , se me hizo algo exagerado , entiendo si llegas 30 o 1 hora antes , pero 4 min ? el departamento estaba limpio pero tenía olor a caño , el agua salió unos minutos (5) caliente y después ya empezó a salir fría.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
El lugar está increíble y muy bien ubicado
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Todo perfecto, lo único es que entra mucho ruido de la calle
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
No hay forma de dormir, el ruido de la calle se escucha como si fiera adentro del cuarto. Eramos 5 personas solo dejaron 4 toallas, para el sofa cama solo una sabana (no el juego) y una cobija, es muy frio y no hay cobijas extra.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Todo cerca
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy limpio y el lugar tiene todo lo que necesitas
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Las habitaciones estaban limpias, sólo estaban incómodas las camas y las almohadas y batallamos al entrar para que nos dieran la habitación, se tardaron y también en darnos el código de acceso
Stayed 1 night in Feb 2026