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Close to you by Residence L'heritage

Property class: 3

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Housekeeping

Explore the area

View map
Torcuato Tasso, 325, Mexico City, MDF, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Chapultepec Park
    ‪8 min walk‬
  • Place, National Museum of Anthropology
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, individually decorated

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

Close to you by Residence L'heritage places you steps from Avenida Presidente Masaryk and within a 15-minute stroll of Paseo de la Reforma. Highlights at this hotel include free daily breakfast. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a terrace. Other amenities include multilingual staff, luggage storage and a front desk safe. Free full breakfast is available daily between 7:00 AM and 11:00 AM. .Within a 15-minute walk of this 3-property class Polanco hotel, attractions include Chapultepec Park and National Museum of Anthropology.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 km
  • Embassy of Canada - 7 min walk - 0.6 km
  • Chapultepec Park - 8 min walk - 0.8 km
  • National Museum of Anthropology - 12 min walk - 1.0 km
  • Paseo de la Reforma - 14 min walk - 1.2 km

Getting around

  • Mexico City Fortuna Station - 7 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fisher's Polanco - ‬4 min walk
  • ‪Tony Roma's - ‬2 min walk
  • ‪Ojo De Agua - ‬2 min walk

About this property

Close to you by Residence L'heritage

Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at Close to you by Residence L'heritage.

This 3-star Mexico City hotel is smoke free.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
Close to you by Residence L'heritage offers 23 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Close to you by Residence L'heritage

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

You By L'heritage Mexico City
Close To You By Residence L'Heritage Hotel
Close To You By Residence L'Heritage Mexico City
Close To You By Residence L'Heritage Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Close to you by Residence L'heritage?

Close to you by Residence L'heritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Close to you by Residence L'heritage serve breakfast?

Yeah, free full brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Close to you by Residence L'heritage?

No, Close to you by Residence L'heritage does not offer an airport shuttle service.

What time are check-in & check-out at Close to you by Residence L'heritage?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Close to you by Residence L'heritage?

No, pets and service animals are not allowed.

Close to you by Residence L'heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 87 reviews
Rating 8 - Good. 17 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 7 out of 87 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great staff
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in great location. Very safe and comfortable.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Beautiful room. Excellent location if you are going to the Venezuelan embassy.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a safe area close to the embassy of our country of origin. We found this place by reference from other people dril our country that were staying there. The staff was great, the area very safe with lots of dining options.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Verified review

2/10 Terrible

Isaac

Liked: Amenities
Disliked: Property conditions & facilities
No towels at arrival, after that no hand towl available. Door locked with all belongings inside and hotel could not fix the door until the next day. Had to sleep in another room without my things. Did not offer any compensation for the troubles. Several problems more with the room.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac was not working. Nothing like pictured on property
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Darwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, old building, NO A/C, I need A/C to feel comfortable, room Was warm during the day and at night. I opened the windows and it was noisy and my allergies came up. Breakfast was ok . 👌 didn’t like it at all.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Laura Araceli

El personal es muy amable y la terraza muy agradable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Aida Eugenia

Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó el hotel , pero cuando llegamos tardaron mucho en darnos el cuarto, lo demás muy agradable
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

maritza auxiliadora

Disliked: Cleanliness, property conditions & facilities
Las instalaciones están viejas y con falta de mantenimiento, estuve 3 días y solo limpiaron y arreglaron la habitación 1 día, lo que salva el hotel es la amabilidad y atención de las recepcionistas Gladys y Estefaní, la cocina es atendida por Karla con mucha amabilidad sin embargo el desayuno incluido solo lo sirvieron 2 días no recomiendo el lugar
Stayed 3 nights in May 2025
Verified review

4/10 Poor

CRISTHEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta bien ubicado, Servicio administración, al día de hoy no me han enviado factura. En cuanto a limpieza, habia lugares sucios, hubo ocasiones que no hicieron limpieza, y las fundas de almohada tenian un olor extraño. Toallas estaban viejas
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Arnoldo Alejandro

Liked: Cleanliness, staff & service
Me gusto el hotel, solo le falta un poco en el mantenimiento de infraestructura, pero en limpieza de habitacion muy buena, el desayuno excelente, la atencion del personal de felicutar y en especial al Sr. Victor que fue de mucha ayuda, asesoria y muy atento siempre con una sonrisa y a la disposición. Gracias por todo y no dudaria en volver a ir a este hotel para mis proximos viajes a Ciudad de México
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

ALBERTO MARQUEZ DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, agradable lugar
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El tamaño de la habitación y los servicios como terraza gimnasio y demás de buen nivel
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único punto si fuera un día caluroso es que no hay clima en las habitaciones. Pero en nuestra visita no fue relevante.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pequeño departamento! Excelente. Contras. No tiene Aire Acondicionado. Muy mala Internet. imposible trabajar en tu habitación.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punto de mejora: No tiene aire acondicionado
Stayed 4 nights in Oct 2022
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities
Estuvimos el fin de semana en la propiedad, es fácil acceder y está muy bien ubicada. El proceso de check-in fue sencillo y rápido. Por la noche se puede salir caminando y disfrutar de los restaurantes de los alrededores. El cuarto estaba bastante limpio y ordenado. Nos encantó la atención de Renata y David! Pensamos volver pronto.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, muy buena ubicacion… muy buen hotel.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

MAEGLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención al cliente 5 estrellas!! Con ganas de volver a futuro!!!
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Leonardo Bracho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no sirvio el internet
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
No hay aire acondicionado en las habitaciones
Stayed 2 nights in Apr 2022