DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

A spacious lobby with a high ceiling, a large vertical garden, and a modern staircase.
A lobby with vertical gardens, hanging chairs, and a glass entrance.
A modern restaurant with high ceilings, glass walls, and a variety of seating arrangements.
A modern hotel with a curved facade, multiple floors, and a prominent signage.
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$163
includes taxes & fees
19 July - 20 July

Explore the area

View map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Samara Shops
    ‪7 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪7 min walk‬
  • Place, Santa Fe Center Mall
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

1 KING BED JUNIOR SUITE - PREMIUM WIFI

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, Non Smoking (2 DOUBLE BEDS)

9.2 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Accessible Two Double Beds Room with Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

1 King Bedroom Premium Suite And Living Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Mexico City

You'll be connected to the convention centre at DoubleTree by Hilton Hotel Mexico City Santa Fe, and within just a 10-minute stroll of Samara Shops and Expo Santa Fe Mexico. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, sports massages and body wraps. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 15 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Santa Fe hotel include Parque La Mexicana and K1 Speed ​​Mexico Garden Santa Fe.

What's nearby

  • Samara Shops - 7 min walk - 0.6 km
  • Expo Santa Fe Mexico - 7 min walk - 0.6 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km

Getting around

  • Santa Fé Station - 19 min walk
  • Mexico City Fortuna Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪Cabesón Taurino - ‬8 min walk
  • ‪Shu - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬8 min walk
  • ‪Sushi Roll - ‬7 min walk
  • ‪Guría - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

DoubleTree by Hilton Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 15 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Mexico City Santa Fe. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 10 levels
  • Built in 2006
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 360 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 360 for adults and from MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Mexico City Santa Fe?

DoubleTree by Hilton Hotel Mexico City Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Mexico City Santa Fe?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Mexico City Santa Fe on 19 Jul 2026 start from NZ$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yep, DoubleTree by Hilton Hotel Mexico City Santa Fe has valet parking for MXN 125 per day.

Is there a spa on site at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yep, there is an onsite spa at DoubleTree by Hilton Hotel Mexico City Santa Fe. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe have a pool?

DoubleTree by Hilton Hotel Mexico City Santa Fe has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Hotel Mexico City Santa Fe a romantic place to stay?

Couples dining and a champagne service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Mexico City Santa Fe.

Is DoubleTree by Hilton Hotel Mexico City Santa Fe family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Mexico City Santa Fe is a hit with families.

Are there hot tubs in the rooms at DoubleTree by Hilton Hotel Mexico City Santa Fe?

No, but there are deep-soaking baths in the guestrooms.

Does DoubleTree by Hilton Hotel Mexico City Santa Fe serve breakfast?

Yeah, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

No, DoubleTree by Hilton Hotel Mexico City Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel Mexico City Santa Fe?

Check-in begins at 3:00 PM. Check-out time is noon.

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maryjosse

Liked: Cleanliness, staff & service, amenities
good for short stays
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, City Walk Santa Fe and Parque La Mexicana is just 1km from the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel was very clean, the staff was friendly and welcoming, the food was delicious, and it was nice and quiet. Room service was excellent, and I was able to book a same-day facial appointment. While the pool area could use some cosmetic updates, it didn’t affect how much we enjoyed our stay. The Jamaica margaritas were absolutely delicious.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

José Miguel

Good
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, no towels for the pool when . We asked for in the front desk, had to give those in the pool area very late
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alvaro Jose Morales

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025
Verified

8/10 Good

Edmundo

Liked: Cleanliness, staff & service
The room was clean. Reception was great Denis and Andy were great. I will definitely come back to this hotel. The only issue I had was with the restaurant service. It was bad. I understand that it’s a busy place, but the waitress never came over to take our food order, so we paid for our drinks, and left.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a party at the pool, so we could not use it
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ana Maria

Disliked: Amenities
Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for a nice, quiet getaway. The breakfast buffet was fully loaded, and for those who want it, the bathroom has a full-sized bath tub. I had a really great experience.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little maintenance on rooms, overall a great stay. Restaurant needs to improve on food quality.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Hugo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff is rude, the alarm in the room didn’t work and trigger in the night and 8 am when my kids were sleeping, they tried to get in at that time to work on that and at the check out they tried to charge us 350 usd saying we smoke in the room, definitely the worst scam hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Curtis

Liked: Staff & service
Breakfast was ok. Only one working elevator. Cable not great.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with property. The architecture is very unique and cool.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Raysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Claudia

Great
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no fridge or microwave useful when traveling with kids, nice hotel
Stayed 3 nights in Jan 2025