Aparthotel

Kukun Escape Santa Fe

Property class: 4

Photo gallery for Kukun Escape Santa Fe

A modern living room with a large window, a sofa, a coffee table, and decorative wall elements.
A modern bathroom with a large bathtub, a sink, and a window offering a city view.
A modern bathroom with a large window, a bathtub, and a toilet.
A modern high-rise building with multiple floors and large windows, surrounded by other buildings and a busy street with light trails from moving vehicles.
A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$201
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
37 Juan Salvador Agraz, Mexico City, 05348
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪12 min walk‬
  • Place, Ciudad de los Ninos
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪58 min drive‬

Room options

Executive suite With view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe queen suite with city view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Queen Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Apartment with city view

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite with city view

  • City view
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Kukun Escape Santa Fe places you in the centre of Mexico City, connected to a shopping centre and within just a 15-minute stroll of Santa Fe Center Mall and Centro Medico ABC Santa Fe. Highlights at this aparthotel include free in-room WiFi. .Each apartment is individually decorated and features a coffee/tea maker, free bottled water and a safe. A memory foam bed and premium bedding invite a good night's rest. A hairdryer, an iron/ironing board and a desk are also available. Weekly housekeeping is available. .This pet-friendly aparthotel offers concierge services, luggage storage and a lift. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 4-property class Santa Fe aparthotel include Paseo de la Reforma and Paseo Interlomas.

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.6 km
  • Parque La Mexicana - 12 min walk - 1.0 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • KidZania Santa Fe - 15 min walk - 1.3 km
  • Expo Santa Fe Mexico - 5 min drive - 2.7 km

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 42 min drive

Restaurants

  • ‪One o One - ‬2 min walk
  • ‪Taquearte - ‬1 min walk
  • ‪Tacos Felix Santa Fe - ‬5 min walk
  • ‪El Japonez - ‬2 min walk
  • Bodegón San Telmo

About this property

Kukun Escape Santa Fe

Kukun Escape Santa Fe offers its guests concierge services, a lift, and local meal delivery service. The front desk is open around the clock. A complete renovation of Kukun Escape Santa Fe was completed in October 2024.

This 4-star Mexico City aparthotel is smoke free.

  • 30 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
Kukun Escape Santa Fe offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee/tea maker

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Towels provided

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 200 per pet per day (maximum MXN 2,320 per stay)
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekly) (for a fee)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Individual decor
  • Individual furnishings
  • Renovated - October 2024

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: MXN 200 per pet, per day (maximum MXN 2320 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per day (maximum MXN2320 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 450 every 10 days; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Suites by Kukun
Kukun Collection
Escape Santa Fe by Kukun
Collection Suites by Kukun Aparthotel
Collection Suites by Kukun Mexico City
Collection Suites by Kukun Aparthotel Mexico City

Frequently asked questions

What is the cancellation policy at Kukun Escape Santa Fe?

Kukun Escape Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kukun Escape Santa Fe?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Kukun Escape Santa Fe on 30 Nov 2026 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Kukun Escape Santa Fe?

No, Kukun Escape Santa Fe does not offer an airport shuttle service.

What time are check-in & check-out at Kukun Escape Santa Fe?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kukun Escape Santa Fe?

Dogs are welcome at Kukun Escape Santa Fe, with food and water bowls on offer.

Kukun Escape Santa Fe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 161 reviews
Rating 8 - Good. 19 out of 161 reviews
Rating 6 - Okay. 20 out of 161 reviews
Rating 4 - Poor. 12 out of 161 reviews
Rating 2 - Terrible. 15 out of 161 reviews

8.0/10

Cleanliness

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and price.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was very clean, nice bed and comfortable. The temperature was adaquate and the view spectacular. Nice restaurant across the street. I will be staying there on my next visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed the tub, after a long day, taking a bath was relaxing.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the high ceilings!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
The place is badly maintained. Rugs are old and dirty, rooms have lots of broken details, pant chipped, broken cabinet doors, floor stains, etc.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Great location, apartment is nice, just needs updates
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'm becoming a fan of this place! Last time I stayed at an executive suite and couldn't have been happier. The extra $ more than compensates for your return. If my ROI was already high, it became higher.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'd like a place like this to be my house! It has a super comfy bed and pillows, super high ceilings, and total privacy! You can still hear some traffic noise, but that, for me, is meaningless as I always use earplugs. The location is great for business in the Sta Fe area. It offers a much better return than your typical hotel room. I will visit more frequently.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Left side of the suite the only thing it didn’t have in kitchen it was perfect for our stay
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Bathroom very small
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No Good room and the elevator need more
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities, communication
Very bad experience
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Buen lugar, Solo mandan muchos correos y piden muchas cosas antes de hacer el check in, entonces si vas por trabajo de último minuto no lo recomendaría mucho. Una vez ahí adentro es bonita la habitación y una cama muy cómoda
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Buena atención, habitaciones muy limpias, todo el proceso de check in y salida rápido
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Communication
Disliked: Check-in
Fue un poco complicado encontrar el hotel porque no tenía como anuncios grandes, cuando llegamos es diferente y la Policía que estaba en la recepción no sabía de mi reserva asi que tuve que llamar y al final entre, todo se veía bastante limpio pero No encontraba el control remoto, corrí un poco la cama y encontré envolturas de condones y uno usado. Fue desagradable eso.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Communication, listing accuracy
Las camas asquerosas como de hace 100 años y rechinaban solo de tocarla
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Habitación Execelente en Santa Fe. Con una gran vista de la ciudad. Todo limpio y muy ordenado. Es una gran opción para negocios o pareja Cómoda detalle único El estacionamiento tiene costo extra
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Check-in
Disliked: Cleanliness, listing accuracy
La vista al final fue el punto más fuerte, las ventanas son panorámicas y tienes una vista privilegiada de Santa Fe, sin embargo la entrada está muy sucia al igual que la habitación, no hay teléfono para comunicarte con lobby por lo que tienes que bajar por el elevador cualquier duda que tengas, no hay room service lo cual me pareció un punto en contra también. En calidad precio está bien, puedes obtener un espacio tipo pent house por el precio de una habitación normal, sin embargo me topé con las sorpresas que describí previamente.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
I want a refund since the hotel was a disaster please review everything I sent you guys regarding my horrible experience
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff are always nice and the view is amazing
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Check-in, communication
Complicado el check in y nadie que te ayude a resolver
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente personal, súper atentos y agradables
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
No cuenta con estacionamiento. Las cortinas no cerraban bien Los vidrios no están polarizados o con película para tener privacidad
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Muy buena opcion
Stayed 2 nights in May 2026