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Eurostars Zona Rosa Suites

4.0 star property
Hotel with a restaurant, a short walk to Paseo de la Reforma

Photo gallery for Eurostars Zona Rosa Suites

Welcome to ROSTARS Hotels, where guests can check in and enjoy a comfortable waiting area with seating and amenities.
Welcome to Eurostars Hotels, where a beautiful tree-lined entrance sets the tone for a serene stay.
Relax on the rooftop terrace with panoramic views of the city skyline, featuring lounge chairs and a dining table.
Relax in a stylish space with a comfortable sofa, flat-screen TV, and kitchenette.
Enjoy a wide selection of hot and cold beverages, fresh fruits, cheeses, meats, and juices at our hotel's buffet.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
The current price is NZ$127
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
Londres, 115 Colonia Juárez, Mexico City, CDMX, 6600
  • Paseo de la Reforma
    ‪5 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | City view

Studio Suite, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite (with Parking)

1 bedroom, in-room safe, desk, soundproofing

Junior Studio Suite (with Parking)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite (Single)

1 bedroom, in-room safe, desk, soundproofing

Junior Studio Suite (Single)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Studio Suite

1 bedroom, in-room safe, desk, soundproofing

Junior Studio Suite

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Suite Junior

1 bedroom, in-room safe, desk, soundproofing

Single Suite Junior

  • Sleeps 1
  • 1 King Bed

View all photos for Triple Suite Junior

1 bedroom, in-room safe, desk, soundproofing

Triple Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

1 bedroom, in-room safe, desk, soundproofing

Double Suite Junior

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Mexico City

At Eurostars Zona Rosa Suites you'll be within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Angel of Independence Monument. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour business centre, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Reforma hotel include U.S. Embassy and Monument to the Revolution.

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Monument to the Revolution - 3 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 10 min drive
  • Insurgentes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Casa de Toño - ‬3 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Churrería el Moro - ‬1 min walk
  • ‪Hotel Geneve Mexico City - ‬1 min walk

About this property

Eurostars Zona Rosa Suites

Hotel with a restaurant, a short walk to Paseo de la Reforma
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Eurostars Zona Rosa Suites.

This 4-star Mexico City hotel is smoke free.

  • 60 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Eurostars Zona Rosa Suites offers 60 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; MXN 240 for adults and MXN 240 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift (100 centimetre wide door)

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 25000 per accommodation, per stay
  • Breakage deposit: MXN 25000 per stay
  • A damage deposit of MXN 2500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 240 for adults and from MXN 240 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Suites
Eurostars Suites Hotel
Eurostars Suites Hotel Zona Rosa
Eurostars Suites Zona Rosa
Eurostars Zona Rosa
Eurostars Zona Rosa Suites
Eurostars Zona Rosa Hotel Mexico City
Eurostars Zona Rosa Suites Mexico City
Hotel Eurostars Zona Rosa
Eurostars Zona Rosa Suites Hotel
Eurostars Zona Rosa Suites Hotel
Eurostars Zona Rosa Suites Mexico City
Eurostars Zona Rosa Suites Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Eurostars Zona Rosa Suites?

Eurostars Zona Rosa Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Zona Rosa Suites?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Eurostars Zona Rosa Suites on 12 Aug 2025 start from NZ$127.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eurostars Zona Rosa Suites serve breakfast?

Yeah, buffet breakfast is available weekdays between 7:00 AM and 11:00 AM and on weekends from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Eurostars Zona Rosa Suites?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Eurostars Zona Rosa Suites?

Yep, you can grab a meal at Eurostars Zona Rosa Suites's onsite restaurant.

What time are check-in & check-out at Eurostars Zona Rosa Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Zona Rosa Suites?

No, only service animals are allowed.

Eurostars Zona Rosa Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1009 reviews
Rating 8 - Good. 288 out of 1009 reviews
Rating 6 - Okay. 89 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 33 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

6/10 Okay

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really good, but I been there many times And the main elevator still not working since October and that's an inconvenience for the guests waiting for the service elevator like 20 minutes sometimes please do something about it.
Stayed 5 nights in Mar 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Nice hotel. A bit older property. Very noisy. Light sleepers will have a very, very bad night.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Located close to everything I needed
Stayed 2 nights in Mar 2025

6/10 Okay

Devakaran

Stayed 9 nights in Mar 2025

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Cleanliness
Wasn’t the cleanest hotel but served its purpose
Stayed 3 nights in Mar 2025

4/10 Poor

Alireza Allen

Stayed 2 nights in Mar 2025

4/10 Poor

Sergio

Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

Check in was smooth, the room was great, really big and well kitted out, we had a very comfy night's sleep and breakfast was lovely. I'd stay again if coming back to Mexico.
Stayed 2 nights in Mar 2025

8/10 Good

Salimah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I requested a room higher up because I had read the reviews about excessive noise. And there was no noise at all! We had wonderful restful nights here (we were on the ninth floor). Only one elevator worked and it was pretty grimy but we never had to wait long. The price was quite reasonable. Shower worked wonderfully. Room was huge. We had a separate living room area but it was a little old looking. Overall we would recommend it
Stayed 4 nights in Mar 2025

8/10 Good

luis

Liked: Cleanliness, property conditions & facilities, room comfort
This place it is pretty nice and clean, but depending on what room you get assigned it could be very noisy.
Stayed 11 nights in Feb 2025

2/10 Terrible

luis

Travelled with group
Disliked: Property conditions & facilities
Everything was ok except for one thing, The room hasn't A/C, besides way too noisy.
Stayed 6 nights in Feb 2025

6/10 Okay

Jiashu

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Konstantin, Bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY horrible all around! Property dirty, Noisy, and management is unhelpful!
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodolfo

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Zona Rosa is a fun area and this hotel is right in the center. Nice staff! This was our second stay and will do it again if back in CDMX!
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly recommended

It was definitely the best place to stay in the centre of Mexico City. The suites are fantastic. The staff, at the reception, bell boys and cleaners, were all helpful, friendly and welcoming. There was absolutely no problem with noise. There are clubs and bars around which might be noisy at times, but keeping the windows closed (you don’t need them open with the air conditioning anyway) you can barely hear anything from the outside. There is a terrace at the top with great views of the surroundings. (A perfect place to drink a glass of wine and smoke a cigarette if you do and relax on your own or with friends.) The zona rosa is not what it used to be (it is rather run down and neglected but it still keeps some of its charm). Reforma avenue is just a couple of blocks away and is thriving with great places to eat and visit. It is an excellent place to walk to many landmarks, trendy areas and museums without the burden of the traffic jams. Price wise, I think it was the best choice to stay in the City.
Stayed 6 nights in Feb 2025

10/10 Excellent

john

suite

huge suite for a very reasonable price by comparison. good location amid restaurants cafes etc. only disadavantage that it is in the zona rosa hence noisy thursday and weekend nights.
Stayed 1 night in Feb 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large suite. Well laid out. Unfortunately, one of the two elevators was non-functional.
Stayed 8 nights in Feb 2025

10/10 Excellent

Donatella

Stayed 3 nights in Feb 2025

6/10 Okay

Elia

Disliked: Cleanliness
Stayed 6 nights in Feb 2025

4/10 Poor

Nick

Liked: Cleanliness
Disliked: Room comfort

I wanted to like this hotel.

The location is great and the housekeeping staff are wonderful. Cleanliness was not the issue. When we first arrived, the man who assisted with our luggage was also great. We booked the room because the price, layout of a nice suite, and location fit our needs. However, a few issues really made this untenable. There was only one working elevator with a 4 person capacity and, at times, waiting for it took way too long and sometimes it would arrive a full capacity so you couldn’t get on anyways. Also the lack of sensors that stopped the elevator from closing on a persons limb was downright scary. Second, the room with full blast A/C all day could not get lower than 23.5 (74 Fahrenheit) even though it was set much much lower. No assistance was offered other than suggestions to open the window but the window opened to some massive outside vent for the building just produced heat that rose up to counteract any air coming in. Small requests to the staff during the stay were handled very professionally by some and other front desk folks just came off as dismissive. The location is great and really these improvements could take this place from untenable to perfect. However, when I return, I’ll have to select a different placd in the area.
Stayed 6 nights in Feb 2025